1. 1 Diversity in the Workplace Generations at Work Orange County Department of Child Support Services

2. 2 Calling Planet Earth “They’re just a bunch of slackers.” “Just because he’s older than dirt, he thinks he knows everything.” “So I told my boss, if you’re looking for loyalty, get a dog.” “Been here six months and she already wants a promotion!?” “Meetings after 5? No way, I have a life!” “A hiring bonus! Wet behind the ears and he wants a hiring bonus! At his age, I was grateful to have a job.”

3. 3 Goals Understand the characteristics that define the four generations in the workplace. Identify strategies for making the workplace generationally friendly.

4. 4 Let’s Go Back In Time… Do You Remember?

5. 5 Was this your Superman?

6. 6 What about this one?

7. 7 Or ?

8. 8

9. 9 The Four Generations at Work WWII (Veterans)1922-1943 Baby Boomers1943-1960 Generation X 1960-1980 Millennials1980-2000

10. 10 WWII (Veterans) 1922 - 1943

11. 11 WWII Generation 1922-1943 Outlook: Practical Work Ethic: Dedicated View of Authority: Respectful Leadership by: Hierarchy Relationships: Personal sacrifice Perspective: Civic

12. 12 Veterans Defining Moments 1929Stock market crash 1930The Great Depression 1932FDR elected president 1933The Dust Bowl in the Midwest 1934Social Security established 1941Pearl Harbor—U.S. enters World War II 1945Victory in Europe and Japan 1950Korean War

13. 13 Baby Boomers 1943 - 1960

14. 14 Baby Boomers 1943-1960 Outlook: Optimistic Work Ethic: Driven View of Authority: Love/Hate Leadership by: Consensus Relationships: Personal gratification Perspective: Team

15. 15 Baby Boomer Defining Events 1957Congress passes Civil Rights Act; first nuclear power plant 1960Birth control pills introduced 1962Cuban missile crisis; John Glenn circles the earth 1963JFK assassinated 1965Ground troops sent to Vietnam; Watts riots 1968MLK and RFK assassinated 1969First lunar landing; Woodstock 1970Kent State University shootings; Women’s Lib protests

16. 16 Generation X 1960 - 1980

17. 17 Generation X 1960-1980 Outlook: Skeptical Work Ethic: Balanced View of Authority: Unimpressed Leadership by: Competence Relationships: Reluctance to commit Perspective: Self

18. 18 Generation X Defining Events 1970- Women’s Lib protest 1972- Terrorism in Munich Olympics 1973- Watergate scandal 1973- Energy crisis begins 1976- Apple PCs 1978- Mass suicide in Jonestown 1979- Three mile Island near-meltdown 1979- Corporations begin massive layoffs 1979-Sixty-six American hostages in Iran 1980-John Lennon killed 1980-President Reagan inaugurated 1986-Challenger disaster 1987- Stock market falls 1988- Terrorist bomb flight 103 at Lockerbie 1989- Exxon Valdez spills oil 1989- Fall of the Berlin wall 1991- Desert Storm 1992-Rodney King beating; L.A. riots

19. 19 Millennials 1980 - 2000

20. 20 Millennial Generation 1980-2005 Outlook: Hopeful Work Ethic: ? View of Authority: Relaxed, polite Leadership: Collaboration Relationships: Loyal to friends/family Perspective: Civic

21. 21 Millennial Defining Events and Trends 1986Challenger disaster 1991Gulf War 1995Oklahoma City bombing 1997Princess Diana’s death 1998Clinton/Lewinsky scandal 1999Columbine High School massacre 2001World Trade Center bombing 2003Operation Iraqi Freedom

22. 22 Generational Tips for the Workplace

23. 23 Veterans Keep it practical Explain the contribution Repeat core concepts ‘Yes Ma’ams’ and ‘Thank you Sirs’ Make materials visually simple (and BIG)

24. 24 Boomers Make the conversation interactive Ask for their ideas Create a casual, friendly atmosphere Stress professional and personal growth Acknowledge contributions sincerely

25. 25 Gen Xer’s Stress skills building Encourage application Minimize “silliness” Get to the point…and stay there Use multi-media materials Ignore technology at your peril

26. 26 Millennials One word…FUN Demonstrate how this will help them achieve at work Involve them in the discussion Keep training interactive and stimulating They are multi-task wizards

27. 27 Exercise

28. 28 Questions?

29. 29 Thank You!