1. a a Banking BASICS Welcome to MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP YOU can bank on it © 2011

2. What will the ‘Banking Basics’ training teach us? We want you to have a thorough understanding of personal banking services and how they can benefit you. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

3. Banks and credit unions What is the difference between a bank and a credit union? MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

4. Banks Banks are financial institutions that take deposits, engage in lending and operate for a profit Banks offer checking and savings accounts to the general public MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

5. Credit unions Credit unions are financial cooperatives that are owned by and serve individuals with a common affiliation for example, a workplace, church, employees union, neighborhood, etc. Credit unions offer checking and savings accounts to members MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

6. ChexSystems... Is the major national‘account verification’company When you apply for a new checking account, banks and credit unions search for your name in the ChexSystems database If you ever abandoned an account, leaving a negative balance, you are probably listed in this database MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

7. Checking accounts What kinds of things can you do with a checking account? MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

8. Banking/checking online Also known as Internet banking Via a secure website operated by your financial institution (or via an “app”) Pay bills, view transactions, transfer funds between accounts Benefits: convenient, low or no acct fees, quick access to info, savings on postage and checks But, may still need to visit the ATM MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

9. Safe Internet banking Make sure the institution is legitimate Create a strong password Keep your ID and password private Don’t fall for phishing scams Be careful when using public wireless networks (Wi-Fi) or shared computers Monitor account activity regularly MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

10. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Visit money-wise.org for additional information and to access free financial education materials