2. 2007 Incident Management Summit Sri Balasubramanian Chief, Office of Emergency Management Division of Maintenance California Department Of Transportation Caltrans Role in Incident Management

3. Mission Improve Mobility Across California

4. Incident Management Measures «Clear incidents in less than 90 minutes «Increase reliability throughout the transportation system – travel time «Reduce daily vehicle hours of delay throughout the transportation system – congestion

5. Factors Impacting Incident Response «Type of incident «Location of the incident «Highway configuration «Time of incident «Notification of the incident

6. Key Incident Management Activities «Clear the hazards from highway and, if necessary, repair the highway – Maintenance «Manage the impact to traffic and help bring it back to normal – Traffic Operations

7. Incident Management Approach «Field Management Team – Maintenance «Traffic Management Team – Traffic Operations Mobility Improvement Team

8. Field Management Team «Predominantly perform field activities «Workers – Operators «Signs – Cones – Barricades – Absorbents «Trucks – Loaders - OASIS «Various systems (BAIRS/QST/notification guide)

9. Field Management Team «Respond with appropriate resources «Set-up Lane closures «Remove debris/spill goods «Clean-up Hazmat spills «Repair damages to the roadway

10. Traffic Management Team «Predominantly traffic management activities «Queue management «Estimate delays to traffic «Alternate route / detour development «Convey accurate and timely information to public

11. Incident Response Partners «Caltrans «Freeway Service Patrol « CHP «Tow Truck Company «Fire Department «Paramedics «Coroner «Others

12. Challenges «Communicating incident information «Coordination and cooperation between partners « Debris/spilled goods and Hazardous Material spills «Alternate routes or detours to route traffic «Clearing traffic congestion

13. Actions by Partners «Immediate notification «Accurate assessment and information sharing «Quick and appropriate response «Minimize foot print and impact to traffic «Complete clean-up and quick clearance

14. Successful Incident Management «Communication «Understanding each others roles & responsibilities «Cooperation in the field «Serving the traveling public «Safety

15. Caltrans Role in Incident Management Sri Balasubramanian Office of Emergency Management Division of Maintenance California Department Of Transportation Thank You