1. NSP ProAlarm Concepts Date issued May 2008 Document reference & release version TR-IAS-02-09 - Ed 1.5 These presentation materials describe Tekelec's present plans to develop and make available to its customers certain products, features and functionality. Tekelec is only obligated to provide those deliverables specifically included in a written agreement signed by Tekelec and customer. Training documentation Notes 1

2. Tekelec IAS Training Manual This Training Manual is in accordance with ProAlarm NSP, release 3.0 Issued May 2008 Copyright © 2008 TEKELEC. All rights reserved In accordance with its policy of constant product improvement, TEKELEC reserves the right to change the information in this manual without notice. No part of this manual may be photocopied or reproduced in any form without the prior written permission of TEKELEC. Software license notice Your license agreement with TEKELEC specifies the permitted and prohibited uses of the product. Any unauthorized duplication or use of ProAlarm NSP, in whole or in part, in print or in any other storage and retrieval system, is prohibited. Trademarks All product names mentioned are trademarks of their respective owners. In USIn France 5200 Paramount ParkwayParc de la Mer Rouge Morrisville, NC 27560 20E rue Salomon Grumbach (USA) 68059 Mulhouse Cedex (France) Tel:+1.888.628.5521Tel:+33 3 8933 4900 Mail:training@tekelec.comMail:training.EMEA@tekelec.com Training documentation ‘06 | 2 Notes 2

3. Class outline  This class is intended to provide you with an full introduction to ProAlarm NSP as well as an understanding of its basic concepts and operations  Class Outline includes the following sections: - About the Class Purpose of ProAlarm Training Objectives - Introducing ProAlarm Architecture ProAlarm Configuration ProAlarm Viewer - ProAlarm Concepts Main windows of ProAlarm Configuration Map Area Object Browser Parameters Display Main windows of ProAlarm Viewer Map Area Alarms display - Lesson Review Training documentation ‘06 | 3 Notes 3

4. Purpose of ProAlarm ProAlarm is used to Supervise the following alarms Traffic (Q752) Qos (ProTraq) SS7 links (transmission, multiplexing) System errors Tekelec software errors CPU and disk usage on Tekelec equipment Manage those alarms Acknowledge Terminate An alarm is started or stopped by an event Training documentation ‘06 | 4 Notes 4

5. Purpose of ProAlarm ProAlarm is divided into 2 parts ProAlarm Configuration is the application used to supervise the alarms Define and design objects to supervise Customizable to your needs The user needs to be granted at least with a Configuration Manager profile ProAlarm Viewer is the application used to manage those alarms Display objects in alarm Acknowledge and terminate alarms The user needs to be granted at least with a Business Power User profile to manage the alarms Training documentation ‘06 | 5 Notes 5

6. Training objectives After this class, you will be able to: Know ProAlarm architecture Understand ProAlarm features Configure ProAlarm according to your needs Create maps to supervise your network, your traffic and the system Display maps and alarms Manage the alarms Training documentation ‘06 | 6 Notes 6

7. Architecture DS Tekelec MSW, PMF or IMF JMX Agent applications IXP ProTraq software JMX Agent ProTraq ICP JMX Agent software JMX Agent ProAlarm Application on NSP Listener Forwarding Engine ProAlarm Config SMTP Agent SNMP Agent NSP ProAlarm Viewer Database Get Trap Network Management Platform E-mail Training documentation ‘06 | 7 Notes 7

8. ProAlarm Configuration ProAlarm Configuration is used to Design maps Put objects to supervise on created map Objects can be System equipments (IXP, PMF, IMF …) or SS7 Network elements or ProTraq elements Object are displayed with graphical icons Create aggregates (several objects included into one global object) Customize the objects representations Customize the alarm representation if needed Training documentation ‘06 | 8 Notes 8

9. ProAlarm Viewer ProAlarm Viewer is used to Display maps Display and manage Alarms Training documentation ‘06 | 9 Notes 9

10. ProAlarm Configuration Training documentation ‘06 | 10 Notes 10

11. Main Windows Main screen areas 1 2 3 Training documentation ‘06 | 11 Notes 11

12. Main Windows The screen is divided into 3 main areas Map area (1) The work zone Used to create and modify maps Used to design the objects on the different maps Objects Browser (2) Tree-structured list Used to manage and handle objects Parameters display (3) Used to display details about objects (selected in Objects Browser) Used to set user-changeable parameters Training documentation ‘06 | 12 Notes 12

13. Map area This area is used to draw for example a schematic representation of your SS7 Network. This is customizable according to your needs Composed by : A wallpaper (basemap) Objects over this wallpaper Each tab corresponds to one Map Active Map Training documentation ‘06 | 13 Notes 13

14. Objects Browser It allows to handle the various categories of objects: Objects added into ProAlarm Database via the NSP configuration Managed objects (examples)  IMF, PMF or IXP  Message Switch, ICP and DS  ProTraq objects Network Topology objects  List update automatically based on IMF/MSW configuration Objects usefull to design maps These objects can be customized Aggregates  One single graphical object containing reference of several objects Resources  Basemap: background pictures for maps  Icons: to display objects  Sounds: to be played according to alarms severity all the available objects to be used on maps in order to supervise them Training documentation ‘06 | 14 Notes 14

15. Objects Browser It allows to handle the various categories of objects: Maps: Folder containing the list and the content of all designed maps Unmapped objects Contains the list of all objects present in ProAlarm Database but not displayed on any map Training documentation ‘06 | 15 Notes 15

16. Objects Browser Network Topology folder Signaling Points Manually positioned on maps Signaling Linksets Signaling links Dedicated feature to draw them automatically Training documentation ‘06 | 16 Notes 16

17. Objects Browser Maps folder Map wallpaper is displayed in the Background information column Training documentation ‘06 | 17 Notes 17

18. Parameters display Managed Objects folder This folder contains all kinds of objects managed by the NSP which are able to send alarms Manually positioned on maps E.g. for the ProTraq objects All the cells are displayed in the Parameter display area  Only cells with defined thresholds are displayed Each cell is one object and can be displayed on a map Possibility to create ProTraq Aggregate to group several cells in a single object Training documentation ‘06 | 18 Notes 18

19. ProAlarm Viewer Training documentation ‘06 | 19 Notes 19

20. Main Windows Main screen areas 1 2 Training documentation ‘06 | 20 Notes 20

21. Main Windows The main screen is divided in 2 parts Map (1) Used to display the Map with its objects designed in ProAlarm Configuration Table (2) 2 different lists are available: Opened alarms Terminated Alarms Training documentation ‘06 | 21 Notes 21

22. Maps All maps designed with ProAlarm Configuration can be displayed The objects with alarms take the color of the highest severity that occured The colors are defined in ProAlarm Configuration tool There is a table to display the alarms from this Map’s objects Training documentation ‘06 | 22 Notes 22

23. Tables All alarms or only the current displayed Map’s alarms Real Time or historic alarms display One alarm is displayed per line An alarm is started and stopped by an event An alarm can be composed by several events Filtering and Sorting possibilities on alarms Possibility to acknowledge alarm Possibility to terminate an alarm Training documentation ‘06 | 23 Notes 23

24. Lesson review Q. What is the purpose of ProAlarm ? Q. What is an object ? Q. Which type of network objects can be monitored ? Q. What are aggregates ? Q. Which objects can be displayed on a map ? Training documentation ‘06 | 24 Notes 24