1. Responding to Bias with the STAR Treatment Debbie Artis, MA Janette De La Rosa Ducut, Ed.D. Colleen Farnham, BA, SPHR Julia Jenkins

2. Introduction What is bias?

3. Introduction

4. Problem The effects of bias: UCPD reports 6 incidents in 2008 UC litigated 89 discrimination cases Psychological impact Workplace impact

5. Solution Brochure Website Poster

6. Solution Training Module

7. Risks Poor reception Backfire Offensive Resistance to change Implementation Miscommunication Assumptions Lack of resources “Just another fad”

8. Benefits Educational opportunity Senior management training Implementation of best practices Opportunity for creation of training program Creation of a diversity culture

9. Measures Level I Reaction Level II Learning

10. Summary