1. Section: Human Relations Topic: Dynamics of Conflict

2. 09/17/07 Human Relations: Conflict Page 15 Conflict - to fight; battle; contend; to be in opposition Using an anagram write words you associate with conflict C - O - N - F - L - I - C - T -

3. Conflict Objectives Identify and define the elements of conflict. Distinguish between the different types of conflict. Identify the approaches to conflict. Learn problem solving techniques when dealing with conflict.

4. Your Homework Find an article in a newspaper, magazine, or internet that describes some kind of conflict. Write a brief description of the conflict  including SPECIFICS of the situation  the TYPE of conflict  and the CAUSE(S) of the conflict. Turn in the original article or a photocopy with your written assignment.

5. Today we will take SERIOUS notes about … Defining conflict The positives and negatives of conflict Distinguishing different types of conflict Causes of conflicts

6. What good is conflict? If handled constructively it can… help us learn new and better ways to respond to problems help us build better and more lasting relationships help us learn more about ourselves and others lead to stronger group identity lead to a stronger sense of community lead to better communication

7. Handout The Conflict Loop Convictions Conflict Results Our Response This can be negative and/or positive. How?

8. Handout Conflict Loop Worksheet Individually place a quick draw of your conflict in the middle of the loop Title your conflict In complete sentences tell me about your convictions about this conflict Tell me what type of conflict this was Tell me your response Tell me the results or effects of this conflict

9. Handout Conflict Loop Worksheet Pair and discuss How did I contribute to the conflict? What could I have done differently? Is this a common pattern for me in conflict? What parts of my belief system contributed to this conflict happening like it did? Write your answers down in complete sentences TURN THIS IN FOR A GRADE

10. Breaking the Conflict Loop Let’s review the elements to break a negative conflict loop (write this down) Be Aware Be Able to Support Be Willing Be Open to Learn If we want to break the Negative conflict loop, we must be able to: BE AWARE: of the patterns we are in and The fact that our personal responses to conflict can change, and probably should BE WILLING to change our behavior, to try new ways of dealing with conflict BE OPEN TO LEARN new skills that will help us respond to a new way when conflict occurs BE ABLE TO SUPPORT others who are trying to make the same changes we are trying to make

11. Vocabulary: Types of Conflicts Intra – within Inter – between Intrapersonal conflicts Interpersonal conflicts Intragroup conflicts Intergroup conflicts 09/17/07

12. Types of Conflicts Intra – within Inter – between Intrapersonal conflicts - those occurring within the person, involving decisions that an individual must make about personal goals, use of time, moral questions, etc. (someone who feels bad because he knows he should get out and watch TV has an intrapersonal conflict) http://www.clipartheaven.com/clipart/education_&_schools/cartoons/taking_notes.gif

13. Types of Conflicts Intra – within Inter – between Intrapersonal conflicts - Interpersonal conflicts - These are more visible to outsiders. They occur between two or more individuals. They can be fights, arguments, or differences of opinion. (Sandra wants to use the car to go to her after-school job but her mother plans to use the car to go grocery shopping. These two are having an interpersonal conflict because their needs conflict.) http://comedyindc.com/logos/couch%20potato.jpg

14. Types of Conflicts Intra – within Inter – between Intrapersonal conflicts Interpersonal conflicts Intragroup conflicts - these conflicts occur between individual members of the same group (team, family.) A school facility that is divided over whether students should be allowed to leave at lunchtime is experiencing an intragroup conflict. http://www.london.edu/assets/images/MediumArticleImages/2.3.4.1.6-image-1.jpg

15. Types of Conflicts Intra – within Inter – between Intrapersonal conflicts Interpersonal conflicts Intragroup conflicts Intergroup conflicts - these occur between groups, regardless of the size of the groups (classes, teams, nations). A conflict between two gangs, each representing a different neighborhood, would be an example of an intergroup conflict. http://images.amazon.com/images/P/067160216 0.01._BO2,204,203,200_PIsitb-dp-500- arrow,TopR ight,45,-64_AA240_SH20_SCLZZZZZZZ_.jpg

16. Your task Read and respond to each situation. Identify what type of conflict they are  Interpersonal  Intrapersonal  Intergroup  Intragroup

17. Identify which type of conflict each statement describes. Interpersonal Intrapersonal Intergroup Intragroup a._____________Occurs between two individuals with equal power b._____________Occurs between groups. Regardless of the group’s size c._____________ Occurs within the individual d._____________ Occurs between individual members of the same group e._____________ The chicks and hens fight over the last inch of shade in the yard f._____________ Joseph and his brother disagree over the referee’s call

18. Human Relations Conflict The Causes of Conflict  Resources  Psychological Needs * add the world emotional  Values Your oldest sister moves away from home, her room becomes available. You and your twin brother have shared a room your entire lives, and you want to move into your sister’s room, but your mom wants to use the space for her sewing room  What causes this conflict?  Is this type easier to solve than others? Why?  What type(s) do you think are the most difficult to resolve?

19. Match the cause to the conflict Psychological Needs (P) Resources ( R) Values (V) a.________ Workers fight to keep the farm upon which they work b.________ Catholics and Protestants fight in the streets of Belfast c.________ Iraq attacks Kuwait for Kuwait’s huge oil reserves d.________ When her older sister goes off to college, Judith wants the bigger bedroom e.________ The people of Washington want the Redskins to win in order to show how great their city is

20. Your Homework Find an article in a newspaper, magazine, or internet that describes some kind of conflict. Write  a brief description of the conflict, including SPECIFICS of the situation  the TYPE of conflict  inter/intra personal or inter/intra group conflict  and the CAUSE(S) of the conflict.  Resources  Psychological (emotional)  values Turn in the original article or a photocopy with your written assignment.