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Ethics in Negotiation McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
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Ethics: Are broadly applied social standards for what is right or wrong in a particular situation, or a process for setting those standards Grow out of particular philosophies which Define the nature of the world in which we live Prescribe rules for living together 8-2
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Using ethically ambiguous tactics: It’s (mostly) all about the truth Identifying ethically ambiguous tactics and attitudes toward their use What ethically ambiguous tactics are there? Is it all right to use ethically ambiguous tactics? 8-4
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Deception by omission versus commission Omission – failing to disclose information that would benefit the other Commission – actually lying about the common- value issue The decision to use ethically ambiguous tactics: A model 8-5
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The power motive The purpose of using ethically ambiguous negotiating tactics is to increase the negotiator’s power in the bargaining environment Other motives to behave unethically Negotiators are more likely to see ethically ambiguous tactics as appropriate if they anticipate that the other’s expected motivation would be more competitive 8-7
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A negotiator who employs an unethical tactic will experience positive or negative consequences. The consequences are based on: Effectiveness – whether the tactic is effective Reactions of others – how the other person, constituencies, and audiences evaluate the tactic Reactions of self – how the negotiator evaluates the tactic, feels about using the tactic 8-8
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The primary purpose of explanations and justifications is: To rationalize, explain, or excuse the behavior To verbalize some good, legitimate reason why this tactic was necessary 8-9
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The tactic was unavoidable The tactic was harmless The tactic will help to avoid negative consequences The tactic will produce good consequences, or the tactic is altruistically motivated “They had it coming,” or “They deserve it,” or “I’m just getting my due” 8- 10
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“They were going to do it anyway, so I will do it first” “He started it” The tactic is fair or appropriate to the situation 8- 11
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Ask probing questions Phrase questions in different ways Force the other party to lie or back off Test the other party “Call” the tactic Ignore the tactic Discuss what you see and offer to help the other party change to more honest behaviors Respond in kind 8- 12
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