1. E-Supply chains, Collaborative Commerce and Corporate Portals Chapter 7

2. A chain is no stronger than its weakest link, and life is after all a chain. William James

3. To be covered: 1E-supply chains 1.1Definition and concept 1.2Parts 1.3Aims and Benefits 1.4Activities and processes 1.5Infrastructure 1.6Strategies 1.7Tools and Technologies 1.8Problems and Solutions 2Collaborative Commerce 2.1Definition and concept 2.2Benefits 2.3Practices and Tools 3Corporate Portals 3.1Definition and concept 3.2Types 3.3Benefits and Challenges 3.4Tools and Applications

4. 1 E-supply chains 1.1Definition and concept Electronically the combination of people, technology, activities, information and resources involved in moving products or services from suppliers to customers. * Supply Chain Management

5. 1 E-supply chains 1.1Definition and concept – con’t Success factors: Strategic collaboration between partners Well defined SCM metric (Speed, cost, quality and customer service) Good understanding to the chain Integration Information Availability Real-time

6. 1 E-supply chains 1.2Parts

7. 1 E-supply chains 1.3Aims and Benefits Minimize inventory levels Optimize production Increase throughput Decrease manufacturing time Optimize logistics and distribution Reduce cost

8. 1 E-supply chains 1.4Activities and processes (1) Replenishment (2) Procurement (3) Monitoring and control (4) Inventory management (5) Collaboration Planning (6) Collaboration design and product development (7) Logistics (8) Exchange and webs

9. 1 E-supply chains 1.4Activities and processes – con’t (1) Replenishment The Supply Chain Replenishment is the method by which we add substantial value to the supply chain (integration between production and distribution processes).

10. 1 E-supply chains 1.4Activities and processes – con’t (2) Procurement Electronic procurement

11. 1 E-supply chains 1.4Activities and processes – con’t (3) Monitoring and control (4) Inventory management

12. 1 E-supply chains 1.4Activities and processes – con’t (5) Collaborative Planning * Combining plans * Forecasting

13. 1 E-supply chains 1.4Activities and processes – con’t (6) Collaboration design and product development The use of product design and development techniques across multiple companies to improve product launch success and reduce time to market

14. 1 E-supply chains 1.4Activities and processes – con’t (7) E-Logistics To support the material acquisition, warehousing and transportation processes

15. 1 E-supply chains 1.4Activities and processes – con’t (8) Exchange and webs * the use of B2B exchanges and supply webs * Flow of information, transactions, products and funds to and from multiple nodes

16. 1 E-supply chains 1.5Infrastructure *Electronic data interchange EDI Transmission of data by electronic mean *Extranets Control access from outside *Intranets Internal access of information *Corporate portals Integration across organization boundaries *Workflow systems Manage the flow of information * Groupware

17. 1 E-supply chains 1.6Strategies Determining the right supply chain strategy Products: Functional products Innovative products Based on product, start determining e-supply chain strategy

18. 1 E-supply chains 1.6Strategies – con’t Efficient  Fn products -Cost -Quality -Statistical analysis and forecasting tend to be efficient Market Response  Innovative products -Speed -Responsiveness -Flexibility

19. 1 E-supply chains 1.7Tools and Technologies IT Software tools: SCM ERP MRP (Material Requirements Planning) MRP II (Manufacturing Resource Planning)

20. 1 E-supply chains 1.7Tools and Technologies – con’t Key enabling supply chain technologies: RFID The use of radio-frequency electro-magnetic field to: -Keep track of inventory -Transfer data -…

21. 1 E-supply chains 1.7Tools and Technologies – con’t RFID Benefits: Reduce cost Tracking products Simple to install Cannot be easily replicated Size 2KB compared to barcode 10-12 digits

22. 1 E-supply chains 1.7Tools and Technologies – con’t RFID Limitations: Cost (Small products) Liquids and metals

23. 1 E-supply chains 1.7Tools and Technologies – con’t RuBee Utilizes Long Wave (LW) magnetic signals to send and receive short 128 bytes data packets in a local regional network. RuBee uses magnetic waves also often called inductive communication -Work with metals and liquids

24. 1 E-supply chains 1.8Problems and Solutions Pricing Inventory Shipment status Financials Technological news

25. 1 E-supply chains 1.8Problems and Solutions –con’t Problems: Managing the supply chain -Many partner are involved -Complex and long chains Shipment -Lack of logistic infrastructure -Vehicle failures -Road conditions

26. 1 E-supply chains 1.8Problems and Solutions – con’t Problems: Wrong Forecasting -Customers’ behavior -Economic conditions -Competition prices -Technologies Quality - Misunderstanding

27. 1 E-supply chains 1.8Problems and Solutions – con’t Solutions: Automated Order taking Online order fulfillment Electronic payments Increase inventories Collaborative commerce

28. 2 Collaborative Commerce 2.1Definition and concept C-commerce: The use of digital technologies that enable companies to collaboratively plan, design, develop, manage and research products and services. E-commerce: Used to improve collaboration within and among organizations along the supply chain

29. 2 Collaborative Commerce 2.1Definition and concept –con’t Technologies: Collaboration Hubs Collaborative Networks Mobile Collaborative Networks Grid Computing Service-Oriented Architectures

30. 2 Collaborative Commerce 2.1Definition and concept –con’t Technologies: Collaboration Hubs Central point of control for an e-market

31. 2 Collaborative Commerce 2.1Definition and concept –con’t Technologies: Collaborative Networks

32. 2 Collaborative Commerce 2.1Definition and concept –con’t Technologies: Collaborative Networks

33. 2 Collaborative Commerce 2.1Definition and concept –con’t Technologies: Mobile Collaborative Networks Sharing through mobile networks/wireless devices

34. 2 Collaborative Commerce 2.1Definition and concept –con’t Technologies: Grid Computing Coordinating and sharing computing, application, data, storage, or network resources across dynamic and geographically dispersed organizations. Service-Oriented Architectures The use of services to support a variety of business needs. Re-use and re-connect rather than reinvention of new systems.

35. 2 Collaborative Commerce 2.2Benefits Integration of supply chains Getting to know the whole picture Business Processes Inter-organizational business processes How Information systems are integrated? Internal (DB + Apps) Business partners (ERP/EC) Tool/Technologies Web services Sharing Information Price Plan …

36. 2 Collaborative Commerce 2.3Practices and Tools CPFR Collaborative Planning, Forecasting and Replenishment

37. 2 Collaborative Commerce 2.3Practices and Tools – con’t CPFR Benefits Sharing all information Agree on standard process Agree on standard framework Forecasting

38. 2 Collaborative Commerce 2.3Practices and Tools – con’t APS Advanced Planning Schedule Programs that use algorithms to identify optimal solutions to complex planning problems that are bound by constraints. Tools: ERP IBM…

39. 2 Collaborative Commerce 2.3Practices and Tools – con’t PLM Product life cycle management Business strategy that enables manufactures to control and share product related data as part of product design and development efforts. Benefits: Cycle time Design reuse Increase profit

40. 2 Collaborative Commerce 2.3Practices and Tools – con’t Collaboration key enabling tools To improve the performance of SCM: Collaboration Knowledge management Work flow management

41. 2 Collaborative Commerce 2.3Practices and Tools – con’t Work flow management Automation of workflows Managing business processes Benefits : *Improve process control * Lessen staff training cost *Effective sharing * User satisfaction

42. 2 Collaborative Commerce 2.3Practices and Tools – con’t Work flow management Tools: Groupware Conference tools Webinar Video conference Text charts Brainstorming Voice chat

43. 3 Corporate Portals 3.1Definition and concept Corporate portals Gateways for websites For sharing and accessing info between partners

44. 3 Corporate Portals 3.2Types Defined by the functionality Corporate Portals FunctionalGeneric For suppliers For partners Customer portals Employee portals

45. 3 Corporate Portals 3.3Benefits and Challenges Benefits: Integration Less cost Less effort User interface Easy access Challenges: Security Sharing

46. 3 Corporate Portals 3.4Tools and Applications Tools: -IBM -SAP -Oracle Applications: -Information base -Business process support -Marketing

47. A chain is no stronger than its weakest link, and life is after all a chain. William James

48. Thank you