1. Chapter 5 Lesson 2 What is communication?

2. Communication is when 2 or more people exchange thoughts, feelings, and beliefs. Listening and speaking form the 2 parts of good communication (paying attention to what the other person is saying is as important as what the person speaking says)

3. Non-verbal communication Communication without words Gestures, body language shows non-verbal communication

4. 1. Body Language Visual cues to show communication Ex: shaking your head, eye contact, facial expressions

5. 2. Intonation Tone of voice Ex: excitement, anger, depression, guilt HOW YOU SAY SOMETHING CAN BE JUST AS IMPORTANT AS WHAT YOU SAY!