1. Carer Information Strategies Learning and Sharing Event Setting the Scene 3 February 2010 Glasgow Marriott Hotel Moira Oliphant

2. Carers and Young Carers Strategy Under development Published first half of 2010 With CoSLA NHS Health Boards accountable to Ministers – vital contributors Steering Groups Carers Reference Group Engagement Events

3. CIS - overview Legal requirement on NHS Boards to prepare and submit to Ministers an NHS CIS Meet minimum requirements Engage with stakeholders in developing the strategy £9m to Health Boards and Scottish Ambulance Service over three years How spent year 1 allocation (£1m in 2008-09) and spending plans for years 2 and 3 (£3m in 2009-10 and £5m in 2010-11)

4. Minimum Requirements General (including arrangements for involving carers and young carers) Content (including information carers need) Delivery in NHS Operating Systems (including information to carers by GPs and hospital staff) NHS Staff Training Training for Carers Accountability (lead officer) Monitoring (baseline information/outcomes/indicators) Policy context (best practice recommendation) General principles (best practice recommendation – including equality and diversity)

5. Presentations NHS Lanarkshire NHS Borders NHS Tayside NHS Lothian NHS Highland The Moffat Project Opportunities and challenges Work with GP practices Young carers Carer awareness and e- learning Young carers Work with four Health Boards

6. ACTION PLANS Theme: How carers are informed and empowered Aim: Carers who need information and support should receive it What we plan to do: Appoint an NHS Carer Support Team to support NHS staff How this will be measured: Monthly progress reports/follow-up phone calls with carers following patient discharge: What we have achieved to date: Five team members appointed/induction etc What difference have we made: eg, GPs and staff have better understanding of role of unpaid carers/** carers signposted to services Outcomes: Better informed/peace of mind/partners in care/personalised support/improved health and well-being

7. Actions Write to all NHS CIS leads on 2008-09 annual update Write to all NHS CIS leads about 2009-10 expenditure and 2010-11 plans Approved plans on websites Annual updates on websites Resources to be spent on carers’ issues Full write-up of today’s event. Report to be sent to CIS leads (copy, Chief Executives) and posted on website After 2011

8. Contact Moira Oliphant Primary and Community Care Community Care Division Policy for Unpaid Carers St Andrew’s House Edinburgh EH1 3DG Tel:0131 244 3503 Carers.Strategy@scotland.gsi.gov.uk