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Published byRoxanne Stone Modified over 9 years ago
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Maintain our Ob/Gyn services without Prenatal Funding Paterson Counseling Center
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Aim Ability to bill 3 rd party payors for Prenatal visits. Establish a process for capturing billing information from clients.
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Changes Turned an unused space into a receptionist office exclusively for Ob/Gyn clients. Required clients to make appointments and reduce walk-in’s. Designated one staff member to review appointment list and check payor source prior to visit.
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Results Billing for visits are done in a more timely manner. Better organization of office procedures helps communication between staff and clients. Reduction in loss of revenue due to MD visits that cannot be billed.
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Next Steps Open up communications with another HMO organization to increase our list of 3 rd party payors. Upgrade the billing computer programs so that we can bill the HMO’s electronically.
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Impact Organization is key!!! Expansion of payor sources. Fulfillment of our Mission of providing seamless integrated healthcare.
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