1. Connect. Communicate. Collaborate educonf Coordinated support of European videoconferencing under the GN2 SA6 framework Dimitris Daskopoulos, GRNET, AUTH Andras Kovacs, NIIF TNC2008, Bruges, 21/5/08

2. Connect. Communicate. Collaborate Contents Background Problems targeted by educonf What is educonf educonf objectives educonf services Roadmap More info

3. Connect. Communicate. Collaborate Background The community: VC administrators of the European NRENs, academic and research institutions Supporting high-end VCs in room and desktop setups Voluntary hosting of third-party meetings for research collaboration between various orgs in numerous countries VoIP/VC connectivity between islands of deployments –Currently H.323 based on ad-hoc world gks (GDS) –ENUM emerging for H.323 and SIP (NRENUM)

4. Connect. Communicate. Collaborate Problems targeted by educonf Preparatory 1-year study of issues by TERENA TF-VSS Lack of coordination between NREN VoIP/VC support No interconnect monitoring tools Difficulty discovering VC/VoIP deployment information Volunteered multipoint resources for international meetings

5. Connect. Communicate. Collaborate What is educonf? A service development activity extending GÉANT2 services to VC and VoIP collaboration across Europe educonf matches the overall goals of the project by developing services to take advantage of: GÉANT2 high-speed, reliable and quality assured international connectivity GÉANT2 core services such as monitoring, QoS and AAI The network of administrators (NREN and other organizations)

6. Connect. Communicate. Collaborate educonf objectives Coordinate and support the effective resolution of international VoIP and VC related problems Monitor inter-NREN VoIP and VC connectivity Advertize VoIP and VC communities and deployments to a wider community of end users Disseminate know-how for national and local deployments Provide multipoint videoconferencing resources

7. Connect. Communicate. Collaborate educonf project details Service name: educonf Partners: CARNET, CESNET, GRNET, HEANET, HUNGARNET, NORDUnet, PSNC, REDIRIS, SWITCH, TERENA, UoM Budgeted effort: ~54MM (GN2 Y4 + 6 months) Phases –WI1: Design and service definition –WI2: Implementation

8. Connect. Communicate. Collaborate educonf services Towards inter-institutional VoIP / Video Conferencing Multi-domain monitoring Directory of deployments Support services and procedures Central resources

9. Connect. Communicate. Collaborate educonf monitoring Objective: troubleshoot inter-domain VoIP/VC reachability Multi-domain VoIP/VC monitoring Distributed monitoring nodes Nagios monitoring platform Status web interface

10. Connect. Communicate. Collaborate educonf monitoring architecture Monitoring check parameters Protocol: H.323 or SIP Source / Destination Date / Time Status: yes/no/error

11. Connect. Communicate. Collaborate educonf directory Objective: support all inter-domain VoIP/VC operations Collection of deployment info: Infrastructure elements (gatekeepers, proxies, MCUs) Dial-plan and calling methods Advertising open NREN resources Administrative and tech contact points (VC/VoIP admins) Availability of endpoints / VC venues, MCUs, free GKs,etc Public vs. private data Available through web interface and map API

12. Connect. Communicate. Collaborate educonf directory architecture Periodic collection of deployment info: Start simple with a PULL model Minimal installation requirements Security considerations Aging and validity of collected data

13. Connect. Communicate. Collaborate educonf support services Mailing lists TTS with federated AAI access (EduGAIN) Web site - Knowledge base Troubleshooting procedures –NREN admin initiated tickets –Response by target-side NREN admins –Interaction with educonf experts International scope problems –Country VoIP/VC service not reachable –Connection to MCU session cannot be made

14. Connect. Communicate. Collaborate educonf website

15. Connect. Communicate. Collaborate educonf central resources Objective: provide resources to international research projects and organizations in need (address the digital divide) Open gatekeeper and proxy to allow easy connection to common dialling schemes (GDS, ENUM) Multi-point VC resources to provision international multi- party VC meetings, with guaranteed support

16. Connect. Communicate. Collaborate educonf service matrix ServicesstaffNREN adminsOrg adminsend users Website ●●●● Trouble Ticket System ●●Future plans Mailing list ●●● Knowledge-base wiki ●●●● Directory Services ●●●● Connectivity monitoring ●●●● Echo-test services ●●●● Open gatekeeper/proxy Future plans Central multi-point VC resource Future plans

17. Connect. Communicate. Collaborate educonf roadmap May ’08 - Website introduction Jun ’08 - Initial deployment of support tools Aug ’08 - Initial partner directory of deployments Oct ’08 - Monitoring in place Dec ’08 - Revision of Service Definition Document based on pilot findings Service phases Pilot phase (Mar ’09 - end of GÉANT2) Production services and improvements (GÉANT3)

18. Connect. Communicate. Collaborate For more information http://educonf.geant2.net educonf web sitehttp://educonf.geant2.net http://intranet.geant2.net/server/show/nav.2013 SA6 on GÉANT2 intranethttp://intranet.geant2.net/server/show/nav.2013 Thank you!