1. Cross Generational Communication Understanding and Solving the Gap Speaking of Success916.708.8103

2. 916.708.8103 Call or Text me 916.708.8103Speaking of Success Matt Upton Speaking Of Success

3. My BS “Belief System” Speaking of Success916.708.8103

4. Speaking of Success

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8. With four connecting lines, connect all nine dots

9. As Never Before … We have Four Generations working together Usually led by someone younger with a college degree and (maybe) with little or no field experience Basically four different work ethics Four different views of life and the world Entirely different preferred information sharing methods 916.708.8103Speaking of Success

10. The Loyal Invincibles (Builders) 69 - 88 years old Raised by parents and Grandparents who lived through the “Great Depression Very Dedicated to their job 916.708.8103Speaking of Success

11. The Influencers (Boomers) 68-50 Year Olds They were raised by the highest divorce rate and 2 nd marriage parents of history Very Driven in their careers/jobs 916.708.8103Speaking of Success

12. The Challengers (Generation X) 34-49 years old Grow up in the era where public figures altered facts to fit themselves, lied, and broke promises. Take care of yourself! Life Balance between work, family, and play 916.708.8103Speaking of Success

13. The “Know What I Wanters” (Generation Y) 14-33 Years Old Grew up with in single parent and grandparent homes of divorce and believe they will right the wrongs of the world Networked Globally 916.708.8103Speaking of Success

14. The Blenders (Generation Z) Primary and Secondary School age Very diverse and polarized at the same time Do I have to work? Connected “Visually” 916.708.8103Speaking of Success

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16. HOW DO WE MAKE AND SPEND OUR MONEY Cross Generational Communication 916.708.8103Speaking of Success

17. The Loyal Invincibles (Builders) 69 - 88 years old Dedicated to our work “Repair or Fix it” Sonority “Punch a Clock” Put money away, pay cash, save, save, save 916.708.8103Speaking of Success

18. The Influencers (Boomers) 68-50 Year Olds Driven to Have More Workaholics gain Experience Buy now, Pay Later 916.708.8103Speaking of Success

19. The Challengers (Generation X) 34-49 years old Life Balance between work, family, and play Merit based on achievement “Project Oriented” Cautious somewhat conservative and save, save, save 916.708.8103Speaking of Success

20. The “Know What I Wanters” (Generation Y) 14-33 Years Old Networked Globally can work from anywhere Must make a community/global contribution and gone at quitting time Make some to spend some 916.708.8103Speaking of Success

21. The Blenders (Generation Z) Primary and Secondary School age Do I have to work? Connected “Visually” Money? You have some right? 916.708.8103Speaking of Success

22. Staying in Connection When there is anything I can do for you, just ask. Call me anytime: Direct: 916.708.8103 Office: 209.732.6288 Email me at: success@mattupton.netsuccess@mattupton.net Look at my website at: www.mattupton.net Follow me on Twitter at: @mattuforward Participate in my call in show: Thought-Filled Tuesday Time: 6:30-7:05am (pct) Call in number: 805.399.1000 Access code: 593915 916.708.8103Speaking of Success

23. HOW DO WE VIEW THE BOSS AND HOW DO WE PREFER TO BE INTERACT HOW DO WE VIEW THE BOSS AND HOW DO WE PREFER TO BE INTERACT Cross Generational Communication 916.708.8103Speaking of Success

24. The Loyal Invincibles (Builders) 69 - 88 years old Respect the Person and Position One on One Individually See me or Write me 916.708.8103Speaking of Success

25. The Influencers (Boomers) 68-50 Year Olds Earn my Trust before I am Impressed Team Player, lets have a group meeting Call me 916.708.8103Speaking of Success

26. The Challengers (Generation X) 34-49 years old Virtually Unimpressed by the boss Entrepreneurial, I can do it myself better Email Me 916.708.8103Speaking of Success

27. The “Know What I Wanters” (Generation Y) 14-33 Years Old Relaxed toward the boss I want you to participate with me Text or Tweet me 916.708.8103Speaking of Success

28. The Blenders (Generation Z) What? The Boss? Most on line Snap Chat with me 916.708.8103Speaking of Success

29. Everyone Sees, Hears, and Feels the World Differently Visual Auditory Kinesthetic

30. Everyone views the world through a mix of three lenses Visual People who primarily use their eyes to perceive the world and trust the images they see as a basis for decisions

31. Everyone views the world through a mix of three lenses Auditory People who primarily use their ears to perceive the world and who depend on the spoken words for their information that determines their behavior

32. Everyone views the world through a mix of three lenses Kinesthetic People who “feel” their way through their experiences. They use their feelings to make their life decisions

33. ModalityDescriptionPercentage of People Visual People who primarily use their eyes to perceive the world and trust the images they see as a basis for decisions 38% Auditory People who primarily use their ears to perceive the world and who depend on the spoken words for their information that determines their behavior 28% Kinesthetic People who “feel” their way through their experiences. They use their feelings to make their life decisions 34% www.askmattupton.com 209.732.6288

34. Everyone has a blend of Visual, Auditory, and Kinesthetic In the window of their soul

35. LEARN TO LISTEN TO THE EYES OF YOUR AUDIENCE 916.708.8103Speaking of Success

36. 916.708.8103Speaking of Success Visual I know this/casual Right Search/Cr eative Left Search/Tru th

37. 916.708.8103Speaking of Success Auditory I know this/casual Right Search/Cr eative Left Search/Tru th

38. 916.708.8103Speaking of Success Kinesthetic I know this/casual Right Search/Cr eative Left Search/Tru th

39. 916.708.8103Speaking of Success Say thank you to Ling’s 5 th Taste for sponsoring this workshop Mandarin Orange Chicken Edamame Kung Pao Chicken

40. 1010 Shoe Project for Families in Need We Give Away 1010 Pairs of New Athletic/Outdoor Shoes 10 different Locations At 10:10am 10/10/2015 916.708.8103Speaking of Success

41. 1010 Shoe Project for Families in Need ① Cards and Cash Given To- date $580.00 ② 510 Pairs of Shoes Since February 11 th through the gifts of many people 916.708.8103Speaking of Success

42. Staying in Connection When there is anything I can do for you, just ask. Call me anytime: Direct: 916.708.8103 Office: 209.732.6288 Email me at: success@mattupton.netsuccess@mattupton.net Look at my website at: www.mattupton.net Follow me on Twitter at: @mattuforward Participate in my call in show: Thought-Filled Tuesday Time: 6:30-7:05am (pct) Call in number: 805.399.1000 Access code: 593915 916.708.8103Speaking of Success