1. fostering trust in teams a leadership practicum

2. Founder, Accelinnova President, Evolutionary Systems Director, Institute of Collaborative Leadership Pollyanna PIXTON

3. how leaders can help make people trust each other?

4. Trust how do you define trust?

5. teams Without trust

6. This team needs you!

7. what does a team without trust look like?

8. Lack of Trust Price Tag?

9. Transaction Costs Transaction Costs

10. Self Protection

11. broken Trust ?

12. other price tags?

13. Project Management  Quality Management how can Leaders help Teams build Trust?

14. Trustworthiness “Get Trustworthy People”

15. Trustworthiness How often does that happen?

16. Can these people work together?

17. broken Trust?

18. Or …

19.  Build Trust? trust Not built ?

20. assess the Team

21. who talks to who? who listens ?

22. Start Up Exercise: Pick a project. difficult person ?

23. get the right people on the bus in the right seats. - Jim Collins

24. get the wrong people off the bus.

25. is the next bus stop theirs?

26. the “ vacation test ”

27.  Island… build an Island?

28. Project Management How Do We Deliver? integrate?

29. how ?

30. Unleashing Innovation Collaboration Process create a Culture of trust

31. building trust eliminates fear?

32. eliminating fear builds trust?

33. build trust + eliminate fear

34. build trust eliminate fear both

35. Project Management  Dependency Management remove debilitating Fear

36. what do people fear ?

37. losing identity

38. losing intellectual mastery

39. losing individualism

40. how can leaders help ?

41. fostering trust in teams

42. Leading Agile  Collaboration Model  Collaboration Process team based measurements

43. people do what they are measured by measure results let team evaluate themselves

44. build team confidence

45. how ?

46. Collaboration Model short iterations … early wins

47. leadership focus

48. authentic motivation - Alfie Kohn Punished By Rewards

49. collaboration

50. teams collaborate to make the decisions

51. choice

52. let people choose how, what, and when

53. content

54. Definitions create meaningful work

55. protect team Boundaries Protect Team Boundaries

56. stay Positive

57. Stay Positive Focus on magnifying a person’s strengths rather than remedying weaknesses. - Peter Drucker

58. continuous feedback

59. leadership Role

60. Authentic

61. Project Management How Do We Deliver? Trustworthy

62. operate with total transparency

63. Project Management  Risk Management trust First !

64. Leadership Role Suspicion is a permanent condition. - Marcus Buckingham

65. Project Management  Remove Obstacles remove obstacles

66. a place where people want to be

67. people have what they need to succeed

68. People don ’ t resist change; they resist being changed. - Peter Scholtes

69. Summary

70. right People? on Team or not? island or integrate? Leadership: Authentic trustworthy Trust First! be collaborative

71. remove Fear measure differently get successes allow mistakes no rewards for dysfunctionality

73. Focus through Questions protect team Boundaries stay Positive your questions?

74. Stand Back and Deliver co-author, published by Addison Wesley, due out in early 2009 The Seven-Day Weekend Ricardo Semler Orbiting the Giant Hairball Gordon MacKenzie Punished By Rewards Alfie Kohn

75. accelinnova.com evolutionarysystems.net collaborativeleadership.com +1. 801. 209. 0195 p2@ppixton.com Pollyanna PIXTON