1. Quality & Professional Ethics CASE Lecture No 1 Shahid Iqbal

3. SOME TIMELESS INSIGHTS

4.  SOMEONE WILL ALWAYS BE LOOKING AT YOU AS AN EXAMPLE OF HOW TO BEHAVE. DON ’ T LET HIM DOWN  DON ’ T DISMISS A GOOD IDEA SIMPLY BECAUSE YOU DON ’ T LIKE THE SOURCE  DON ’ T BE SO CONCERNED WITH YOUR RIGHTS THAT YOU FORGET YOUR MANNERS  DO NOT LET A LITTLE DISPUTE INJURE A GREAT FRIENDSHIP

5.  DO YOUR HOMEWORK AND KNOW YOUR FACTS BUT REMEMBER IT IS PASSION THAT PERSUADES  DO NOT STOP TRAFFIC TO PICK UP A COIN  OVERESTIMATE TRAVEL TIME BY 15 PERCENT  WHEN YOU SAY, “ I AM SORRY, ” LOOK THE PERSON IN THE EYE  OBTAIN COUNSEL OF OTHERS

6.  PRAY. THERE IS IMMEASURRABLE POWER IN IT  REMEMBER THAT EVERYONE IS INFLUENCED BY KINDNESS  SUCCEED AT HOME FIRST  REMEMBER THE PEOPLE INVOLVED  HEAR BOTH SIDES BEFORE JUDGING  DEFEND THOSE WHO ARE ABSENT

7.  DEVELOP ONE PROFICIENCY A YEAR  PLAN TOMORROW ’ S WORK TODAY  MAINTAIN A POSITIVE ATTITUDE  CULTIVATE A SENSE OF HUMOUR  BE ORDERLY IN PERSON AND IN WORK  DO NOT FEAR MISTAKES – FEAR ONLY THE ABSENCE OF CREATIVE AND CONSTRUCTIVE RESPONSES TO THOSE MISTAKES

8.  FACILITATE THE SUCCESS OF YOUR SUBORDINATES  LISTEN TWICE AS MUCH AS YOU SPEAK