1. 2015 Membership Conference Lexington, MA Brother to Brother Calling

2. Your Valley How many of you familiar with the Brother to Brother Calling Program? How many of you have this program in your valley? How many of YOU have participated in the program?

3. Format Example Meet once a month in Valley office or any convenient location @ 6:00 p.m. 1. Officers 3. Office Staff 2. Members 4. Wives Make a few calls Break for dinner 1. Catered 2. Carried in Make more calls End at 8:30 p.m.

4. Not The Reasons To Do Membership Retention Recruiting Workers Recruiting Cast Members Asking Them To Do ANYTHING For Us Asking Them For ANYTHING To Do With MONEY – Dues (Current nor Late) – Donations of Any Kind

5. Reasons for Doing One of the most appreciated things we can do Update MDS information Learn about: – Deaths – Illnesses – The need for Almoner’s Assistance IT’S OUR OBLIGATION!

6. Health Issues Deaths Not Previously Know Nursing Homes/Hospice New Phone Numbers No Phone/Disc/NIS/Wrong # New Email Addresses Address Changes Calls That Require Action From Hospitaler Almoner Assistance Needed Some of Information Collected

7. Sample of Actual Data Collected 2012-20132013-20142014-2015 3 Year Total Total Calls2,035262228297486 Actual Conversations638109814953231 Talked/Family83187278548 Voice Mail3568377911984 Birthday Contacts240187718954012 Bad Phone Numbers4185575671542 Health Issues15198104353 New Phone Number175124175474 New Emails19772179448 Unknown Deaths335534122 Hospitaler Contacts115126111352 Actions Taken/Year4,4417,6538,45820,552

9. Other Possible Forms Information basically the same, but Color Coded Paper Brother in a nursing home/assisted living Brother who needs contacted by Hospitaler Brother who needs Almoner assistance Widow of a Brother

10. The following are actual examples of some responses from our members when called by another Brother

11. Remember “It is the goal of the membership committee to help the fraternity become an organization that potential members want to join rather than an organization that wants potential members to join.” Bill Anthis, Past Deputy for Indiana