1. www.isn.comwww.isn.com DALLAS CALGARY SYDNEY LONDON LOS ANGELES NEW YORK TORONTO 1 800 976 1303 ISN ISN Midstream TQ [Date]

2. I.Viewing the Kinder Morgan Midstream TQ Activity List II.TQ Reports III.Frequently Asked Questions IV.Contractor Assistance V.Kinder Morgan/Contractor Support VI.Terms & Definitions Agenda

3. Viewing the Kinder Morgan Midstream TQ Activity List

4. How to View the Kinder Morgan TQ Activity List Step 1: After logging into ISNetworld, click My Contractors

5. How to View the Kinder Morgan TQ Activity List Step 2: Click Project Manager from the left hand navigation bar Step 3: Click TQ Setup Step 4: Click Manage Activity List

6. How to View the Kinder Morgan TQ Activity List Step 5: Click Select Activity List Step 6: Change to TQ Activity List Step 7: Click Search

7. How to View the Kinder Morgan TQ Activity List Midstream TQ Related Activities will begin will “MSTQ – ” There are 31 total activities that relate to Midstream TQ 1 CORE Training Requirement – this is required for all contractors 30 different Activities that can be performed for Kinder Morgan

8. How to View the Kinder Morgan TQ Activity List List of all CORE Training Requirements

9. TQ Reports

10. How to view a TQ Report Step 1: After logging into ISNetworld, click My Contractors

11. How to view a TQ Report Step 2: Click Project Manager from the left hand navigation bar Step 3: Click TQ Reports Step 4: Click Browse TQ Reports

12. How to view a TQ Report Step 5: Enter the name of a contractor or employee Step 6: Click Search By clicking search and leaving all fields blank, the page will return all contractors that have submitted a TQ Report

13. How to view a TQ Report Step 7: Find the contractor Step 8: Click Details to the right of their company name

14. How to view a TQ Report Employee Name – Redirects to Quick Check Project – This should always be for Midstream TQ Report Date – Date the report was run Latest Report – Last TQ report submitted Archived Reports – All TQ reports submitted for this employee Deficiency Report – Why an employee is not qualified – redirects to the Activity Compliance Report View New Report – Generate a new TQ Report

15. Frequently Asked Questions

16. Frequently Asked Midstream TQ Questions What is required by the May 6, 2016 deadline? This is a phased implementation, so only CORE Trainings need to be entered by the deadline. Why is Kinder Morgan now using TQ in addition to OQ? OQ is only for DOT covered tasks. Colonial and Kinder Morgan are using TQ to track basic trainings on all contractors. These are also awareness trainings and do not constitute a competent person. Will Kinder Morgan use TQ Reports or Activity Compliance Reports to monitor compliance? Both clients will be using TQ Reports. They will be looking to see that a contractor is qualified for CORE and their activity versus seeing why they are not qualified.

17. Frequently Asked Midstream TQ Questions (Cont.) Where can all the necessary information be found? Contractors received a notification on December 1, 2015 about the new initiative. The notification is also posted on the bulletin board with a TQ Step-by-Step guide and a copy of the Midstream TQ Matrix. What contractors are required for this initiative? This is a requirement for all connected contractors in ISNetworld. If you do not believe the contractor should be required to submit information to you as a client, then it is up to the client to inactivate the contractor. Our contractors are telling us that this information is proprietary and they cannot give out this information. The only information that is required to be entered into ISNetworld is the employee’s name, the training they received, and the date. No documents are required to be submitted.

18. Contractor Assistance

19. Contractors have access to the following assistance within their account for Midstream TQ: Original Notification from Kinder Morgan – sent 12/1/2015 Bulletin Board Post – 12/1/2015 Original notification Full TQ Matrix to review Step-by-Step guide on submitting TQ in ISNetworld Help Tab on the upper right hand side of every page Help Tab is page specific Contains: video tutorials, written instructions, and FAQs

20. Kinder Morgan/Contractor Support

21. Kinder Morgan Midstream TQ Support ISN Contact Information: Kinder Morgan Support – MidstreamTQ@isn.comMidstreamTQ@isn.com Kinder Morgan ISN Team Kinder Morgan Contractor Support – ISN Customer Service (800) 976-1303 CustomerService@isn.com

22. Terms & Definitions

23. Frequently Asked Questions Training Qualifications (TQ) – Track individual-level training based on Hiring Client requirements, with employee-level job role customization and unlimited record retention. Activity Compliance Report – Easily view employee-level training requirements based on job roles, determine compliance and monitor training renewal dates. Client Quick Check – Point-in-time check of a contractor employee-level compliance status. Configurable setup can include multiple compliance components such as Training Qualifications, drug & alcohol information and company-level data. ID Card Scanning – ISNetworld employee ID cards can be scanned to confirm the contractor employee-level compliance status based on Hiring Client requirements. Hiring Clients can place scanning stations at key points-of-entry to ensure only contractor employees with full compliance proceed onsite.

24. www.isn.comwww.isn.com DALLAS CALGARY SYDNEY LONDON LOS ANGELES NEW YORK TORONTO 1 800 976 1303 ISN ISN Midstream TQ [Date]