1. Infrastructure for the People-Ready Business

2. Presentation Outline POINT B: Pro-actively work with your Account manager to go thru the discovery process and find any weaknesses WIIFY statement Secure your work environment and save costs on your overall infrastructure. USP Infrastructure Optimization can help you discover your weak spots in your work environment, and how to protect your infrastructure Roman Columns Roman Columns Infrastructure Optimization campaigns; discovery process; current success stories; your call to action

3. People Drive Business Outcomes

4. The Role of Software Support Teamwork Enable Process Excellence Foster Compliance Provide Information Visibility Facilitate Insights Let People Work Anywhere, Anytime

5. Source: State of the CIO Study, CIO Magazine, 2005. 200320042005 0% 20% 40% 60% 80% IT should support and enable predefined business initiatives IT should proactively envision business possibilities and initiate with technology Legend

6. Source: Gartner EXP (January 2006) Business process improvement Controlling enterprise operating costs Attracting and growing customer relationships Improving competitive advantage Improving competitiveness Using intelligence in products and services Security breaches and disruptions Revenue growth Faster innovation Faster innovation and cycle times Business Intelligence applications Security technologies Mobile workforce enablement Collaboration technologies Customer sales and service Service Oriented Architectures (SOA) Workflow management Networking, voice and data communications Virtualization Legacy application modernization Top 10 Business PrioritiesTop 10 Technology Priorities

7. Need For Robust IT Infrastructure Enterprise IT Capabilities and Business Performance Higher IT capability directly correlates with superior revenue growth Top performing companies grew 3.5 percent faster than all peers in their industry The companies in the bottom quartile grew 3.3 percent slower than their peers Companies that have built a robust infrastructure enjoy a 23% advantage in revenue per employee Source: Keystone Strategy Inc. (March 2006) +3.5% -3.3% IT Leader IT Laggard

8. Enterprise IT Challenges Growth Customer service Regulatory compliance Device management Varying skill sets Mobility PC maintenance Server sprawl Legacy platforms Deployment and maintenance Identity management Software updates Malicious attacks, viruses, spam, etc. Evolving threats Patch management, VPN, etc. Secure access (employees, partners and customers)

9. Today’s Business Platform Core Infrastructure Business Productivity Infrastructure Application Platform Infrastructure

10. Today’s Business Requirements Optimize and Secure Your Core Infrastructure Optimize Your Business Productivity Infrastructure Optimize your Application Platform Infrastructure

11. Cost Center Uncoordinated, manual infrastructure More Efficient Cost Center Managed IT Infrastructure with limited automation automation Managed and consolidated IT Infrastructure Infrastructure with maximum automation Fully automated management, dynamic resource Usage, business linked SLA’s Business Enabler Strategic Asset * Based on the Gartner IT Maturity Model Optimizing Your Core Infrastructure

12. Technology View

13. Technology View One Example Limited Infrastructure Lack of standardized security measures Ad hock management of system configuration Limited to no monitoring of infrastructure Defense-in-depth security measures widely deployed Anti-malware protection (i.e. spyware, bots, rootkits, etc.) Firewall enabled on desktops, laptops & servers Secure wireless networking Service level monitoring on desktops IPSec used to isolate critical systems Automated patch management (WU, Update Services, SMS) Edge firewall with lock-down configuration Standardized antivirus solution Firewall enabled on laptops New systems limited to those supported by IT Defined set of standard basic images Security, Networking & Monitoring Security updates for both clients & servers Application compatibility testing Client & server firewall mitigations Application and image deployment Server operations Reference image system Security event correlation Automated, central management of:

14. Where our Customers are Today Cost Center Uncoordinated, manual infrastructure Efficient Cost Center Managed IT Infrastructure with limited automation automation Managed and consolidated IT Infrastructure Infrastructure with maximum automation Fully automated management, dynamic resource Usage, business linked SLA’s Business Enabler Strategic Asset

15. Hardware / Software Total Direct Costs Total Direct Costs End User Productivity & Downtime (Indirect Cost) Total TCO Administration Operations$1,258 $394 $366 $2,017 $1,306 $3,323 $1,406 $734 $428 $2,568 $2,952 $5,520 $1,366 $617 $373 $2,356 $2,450 $4,806 16% 36% 13% 31% 8% 14%

16. Optimize and Secure Your Core Infrastructure Optimize Your Business Productivity Infrastructure Optimize Your Application Platform Infrastructure

17. Optimize and Secure Your Core Infrastructure Optimize Your Business Productivity Infrastructure Optimize Your Application Platform Infrastructure Business Value: Growth-Driven Business Value: Cost-Driven Optimize Your Application Platform Infrastructure Optimize Your Business Productivity Infrastructure Optimize and Secure Your Core Infrastructure Build Customer Connections Enable Your Mobile Workforce Find, Use, and Share Information Improve Compliance Drive Business Performance Drive Real World Business Processes

18. How To Take The Journey

19. Why Microsoft? Integrated software platform that is:

20. © 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

21. IT Complexity And Cost

22. Solving The Challenge: Infrastructure Optimization