1. NHS CEHR Stakeholder Reference Group Flip chart notes from 11 th May

2. Ceri’s group Attitudinal change Questions > new questions > informed Value, engage for feedback Access to partnerships Patient pathway Measures > re: FREDA principles Service Improvement,methods Tailor to individual needs

3. Next? Consider invitations to: Sheila Lloyd Jones Head of OD & Workforce, WAG. RCGP HCW – commissioning PHW – Health inequalities Partnership / Barbara Bowness

4. Simon & Martin’s group Real engagement, a report on progress, how we are moving forward Where equality is positioned within organisations, workforce etc. Ref: leadership, gendered, is this reflected in TOR? Equality & Human Rights vital concepts: Adopt or justify, how will this be audited? Evidence of action on equality Objectives- WAG / Local

5. What needs to happen to change situations? Carers G.P’s & Primary Care Invite RCGP to meet SRG Health checks for Carers- save money Twice as likely to become ill if a carer Carers save economy £6 billion per year? Develop a Community of Practice

6. Continued….. RNIB Have evidence & figures, how can they promote the facts? Add up the costs tp NHS of not delivering these things ROI / efficient / effective For example: examine the cost to NHS of being blind or partially sighted > twice as likely to fall / stroke pathway / HSCWB / eye tests WAG focus on opthalmology and ENT pathways

7. Continued….. Mencap Cymru Secondary health care Patient charter 8-9 principles Person > information on card Hospital passport > specific needs identified > information on system

8. Leadership Learning and development/ patient centered care/care improvement Promote equality and human rights – FREDA principles Enable real engagement Make complaints system more accesible Create attitudinal change SRG 6 key themes

9. Complaint process Accessibility Advocacy written Fairness Respect Equality Dignity Autonomy Openness & transparency of process Improvement verbal

10. Feedback/requests/questions 1.Update or report on ‘Engagement’ progress across Wales 2.Equalities within OD rather than service delivery 3.Key Mersey Care concepts = Adopt or justify 4.Asking for evidence of action on equality and how it is reported 5.Who will scrutinise SES equality objectives in NHS Wales, WAG or Local?