1. Busi240 Mid-Term Study Guide

2. What to Study Review summary slides on PowerPoint Key Pages Key Items Sample Questions

3. Key Pages Page 43 –Cost leadership strategy. –Innovation strategy. –Product differentiation strategy. –Strategic dominance strategy Page 54 –BPR Page 117 –Groupware Page 271 –Customer Satisfaction Key Factors

4. Key Terms –E-Commerce –LAN, WAN –Customer focus –Value add –Types of software – System vs Application –Key types of application software –Internet, Intranet, Extranet –HTML –Types of Hardware –Types of Information Systems –Types of Networks

5. Information Systems Resources People Software Hardware Networks Data Components of an Information System

6. Computer System Components Central Processing Unit Output Devices Cache Memory Primary Storage Secondary Storage Devices Control Unit ALU Special Purpose Processors Output Devices Input Devices

7. Sample Questions

8. The phrase “Management Information Systems” would require 30 bits of storage.

9. The odds of selling a product to a new customer are 15 percent, whereas the odds of selling a product to an existing customer are 50 percent.

10. Other Items Graph – Picture is worth a thousand words Perhaps a couple of matching questions – Place in order size/power of computers –Order the speed of connections –Etc