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How to communicate your product Part I
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Current Terminology IBP: Integrated Brand Promotion
IMC: Integrated Marketing Communications Often used interchangeably Here we use IMC
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What does IMC mean? Coordination of all promotional messages
Telling the same story every time Consistency and synergy Maintain positioning Essential for branding
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Categories of Communication
Interpersonal Mass
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The Communication Process
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The Communication Process
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What does Encoding mean?
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The AIDA Model
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Objectives of IMC PLC Stages: Informing Reminding Persuading Target
Audience PLC Stages: Introduction Early Growth Growth Maturity
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Inform Increase awareness How product works New uses Company Image
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Informative Ad
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Persuade Encourage brand switching Change customer’s perceptions
Influence immediate buying decision Persuade customers to call
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Remind Product is still needed Where it is sold
Maintain brand awareness
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The Lagged Effect Consumers don’t act immediately
Advertising effect can build over time Be top of mind at time of need Several exposures
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The Promotional Mix Advertising Public Relations Sales Promotions
Personal Selling Direct Marketing Digital Marketing Online Marketing Social Media Mobile Marketing
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AIDA & the Promo Mix Attention Interest Desire Action Advertising
Public Relations Sales Promotion Personal Selling Social Media Very Effective Somewhat Effective Not Effective
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How to choose promotional mix?
Nature of the product Stage in PLC Target market characteristics Type of buying decision Promotion funds Push or pull strategy
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Product Life Cycle and Promo Mix
Light Advertising; Pre-introduction publicity Heavy Advertising; PR for awareness; sales promotion for trial Advertising, PR, brand loyalty; personal selling for distribution Ads decrease; sales promotion; personal selling; reminder & persuasive AD/PR decrease; limited sales promotion; personal selling for distribution
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Buying Decision & Promo Mix
Advertising Sales Promotion Routine Personal Selling Neither Routine nor Complex Public Relations Print Advertising Complex
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Push vs. Pull Strategy
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Advertising Most visible IMC element Effective to build awareness Paid
Mass Audience
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Digital Marketing Traditional Online Ads Websites Blogs Social Media
#SocialTV SEM SEO Mobile/SoLoMo
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Digital Trends Social Shopping SocialTV Social Media Mobile
FB Want Button SocialTV Social Media Twitter Pinterest Mobile Location Based
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Establishing a Budget Method Definition Limitations Competitive Parity
Budget = Market Share Does not stimulate growth No adjustments Percentage of sales Budget = %(past sales) Budget = %(future sales) Doesn’t consider new plans Ties to sales Available Budget Budget = Leftover Assumes no connection to sales or profit Objective & Task Budget = cost of achieving objectives Requires accurate estimation Lengthy
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Marketing Metrics = Success or Failure
Traditional Media Frequency of exposure Reach of exposure GRP (reach x frequency) House holds watching the tv program % Web-Based Media SEM Impressions CTR ROI = (sales revenue – advertising cost)/Advertising Cost
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