1. Added Value manufacturing  Neil Towers

2. Market winners and qualifiers 

3. Supply Characteristics Mason-Jones et al. (2000)

4. Fashion attributes

5. Added value activity of Manufacturing  An increase in the value of the manufacturing process in the eyes of the customer

6. Production operations  Shop floor layout Determined by process choice  Order Progress Work orders Shop floor documentation

7. Operations Management  Performance measurement  Resource allocation  Facilities management  Preventive management  Transaction, data and information

8. Performance measurement  Schedule adherence  Comparing actual against planned lead times  Variance control  Scrap/yield

9. Resource allocation  People Skills, knowledge, training  Facilities, Tools and equipment Availability, condition and repair

10. Preventive maintenance  Condition monitoring  Planned maintenance programmes  Operator responsibility and involvement  Process control

11. Transaction, data and information  Routing file  Process planning  Stock status  Order banks

12. Waste elimination  Lean and mean operation  Quality considerations  Process Improvement  Managing change