1. An Overview VOLUNTEER TUTORING

2.  The mission of the YWCA of Nashville & Middle Tennessee is to work towards eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. The GED/HiSET Preparation Services Program supports the mission through educational empowerment.  All students are treated as intelligent, capable adult learners. The program supports the vision through assisting each student to become a life-long learner, to attain a high school equivalency credential and continue their education through post-secondary schools or workforce training. Education helps to raise awareness of the problems of violence and racism. By raising the educational level of our students, we raise their awareness of those problems and solutions to them. YWCA POLICIES & PROCEDURES

3.  The YWCA offers GED/HiSET Preparation Services year-round.  Classes are offered 6 days per week, throughout the day, evenings and weekends at 4 locations to accommodate the needs of adult learners.  Students must be 18 years old and cannot be enrolled in public, private or home school. Students that are 17 years old may attend only if withdrawn from public, private or home school.  HiSET instruction includes language arts-writing (essay), language arts- reading, mathematics, social studies and science.  Assistance in writing two short term family literacy goals.  Administration of the Test of Adult Basic Skills (TABE) and the HiSET practice test. YWCA POLICIES & PROCEDURES

4.  It is the policy of the YWCA to provide a safe and secure environment for staff and visitors.  Tutors will sign in and check in with FLC specialist.  In the event of a high alert situation, tutors at Woodmont are asked to:  Be vigilant in parking lot  Report suspicious activity to staff  Facility lobbies, hallways and exteriors are monitored via surveillance cameras YWCA POLICIES & PROCEDURES

5.  The YWCA works to maintain the confidentiality of all student information.  All student documents, records, test scores, demographic info and files that contain confidential information are locked and secured at all times. No information may be shared about a student to his parent, employer, counselor, etc. without written consent from the student. YWCA POLICIES& PROCEDURES

6. Helping PURPOSE OF TUTORING Individual students Individual needs Individual projects with on

7. ROLE(S) OF TUTORS AuthorityTeacher ConfidantAcquaintance Mentor Administrator Guide

8.  Establish rapport  Overview project/progress  Set objectives  Review work  Answer questions/provide assistance  Summarize session  Set objectives SESSION OVERVIEW

9.  Ask open ended questions  Focus on your objectives  Allow for teachable moments  Keep the student focused  End at the peak of learning  Give the student space to think  Allow the student to make corrections  Use learning resources  Adjust verbal and body language  All sessions are unique TACTICS AND TECHNIQUES

10. QUESTIONS?