1. Albert Mehrabian's Theory 7% Content 55% Visual 38% Vocal Meaning is in people, not in words.

2. 10 Types of Nonverbal Communication

3. 1.Kinesics – posture and gestures; body language

4. 2.Affect displays – facial expressions (eye contact)

5. 3. Haptics – touch

7. 4. Artifactual – clothing and accessories

8. 5.Proxemics – territoriality personal space (bubble)  intimate space 0 – 2 feet  personal space 2 – 4 feet  social space 4 – 12 feet  public distance 12+ feet

9. 6. Chronemics – time and timing

10. 7.Paralanguage  volume  upward and downward shifts  sarcasm, skepticism

11. 8.Silence

12. 9.Physical attractiveness

13. 10.Environment