1. A T T HE T RAIN S TATION

2. Passenger : Excuse me Ticket clerk : Yes. Can I help you? Passenger : Yes, I ’ d like some information about trains, please. Ticket clerk : Where to ? Passenger : To New York. Ticket clerk : When ? Passenger : Today. Ticket clerk : Morning or afternoon ? Passenger : In the evening.

3. Ticket clerk : There ’ s one at 6.30. Passenger : Thank you. Two first class to New York, please. Ticket clerk : Forty-eight dollars, please. Passenger : Thank you. Which platform, please ? Ticket clerk : Platform 6, sir Passenger : Thank you.

4. AT A LOST PROPERTY OFFICE

5. Clerk : Good morning. Can I help you ? Man : Yes. I lost my handbag this morning. Clerk : Where did you lose it ? Man : At the bus station. I left it on a bench. Clerk : Well, you ’ re lucky. A woman found it. She gave it to me ten minutes ago. Here it is. Man : Thank a lot. Clerk : You ’ re welcome.