1. Dr. David Rippon, Director FOTE09 Welcome

2. Overview ULCC - Who we are? ULCC Services Commitment to Quality & Service Why FOTE?

3. Who we are? Est 1968 IT Services Provider Academic, not-for-profit and public sectors Wide range of services Clients include: Downing Street, City University, British Library, NESTA and National Archives

4. ULCC Services Server Hosting: Co-location, Managed and Virtual hosting e-Learning Services - VLE Hosting, ILP & ePortfolio Web Solutions Media Services: Video Streaming & Podcasting Digital Preservation Consultancy

5. Commitment to Quality & Service ISO 9001:2008 Registration Project Management: PRINCE2 Qualified Staff Understand Requirements

6. Why FOTE09? Providing IT Services for over 40 years Opportunity to give back to the community we serve Passionate about the future of technology in education Want to facilitate dialogue and help influence change

7. Enjoy the conference! Use FOTE09 as an opportunity to meet new people as well as catch-up with old colleagues Try and influence one thing when you get back to your institutions Most importantly, though, enjoy the conference!