1. Solution Overview

2. Agenda About Goliath Technologies HyperThetical for NetScaler Overview Solution Demonstration 30-Day Free Trial Open Discussion

3. What does it mean to be proactive… Changing the way you think about how you monitor your applications, infrastructure and virtual environments. Being less reactive to end users and more proactive. Stopping the finger-pointing at IT by determining causality and prove that the problem has been fixed now and into the future.

5. About Goliath Technologies 5 Founded February 2010 Acquired Breakout Software October 2010 Acquired Aduro January 2011 400+ customers worldwide Privately held Offices: Philadelphia, New Jersey and Texas Deep, Well-Established Customer Base

6. Our Customers Financial Services Managed Services Providers HealthcareHealthcare Government /Education InsuranceInsuranceEnergy/UtilitiesEnergy/Utilities

7. Overall Customer Growth 100 140 335 500+ 20,000+ User Licenses Deployed 5X Growth in Under Four Years!!

8. Powerful Solutions

9. First-to-Market Citrix Ready Technology Partner for AppFlow BI! Fills the Gap Where We Fit

10. The Sound of Pain “I can’t see NetScaler traffic so I don’t know how they are balancing their load.” “I am on a constant quest to determine root cause of latency and I know the NetScaler would be helpful if I could get visibility into the traffic.” “NetScaler could provide me with the visibility to pre-empt latency if I could just analyze the data” “I want to see what server is doing what and which one is potentially causing the performance problem.”

11. View real-time NetScaler transactionsView historical trends Collaborate with colleagues with no additional licensing requirements Be alerted and take fast action to correct performance issues Ensure a seamless end-user experience Why HyperThetical for NetScaler?

12. Solution Overview Installs as a virtual appliance Up and running in minutes Provides detailed BI through multi- dimensional analysis of real-time AppFlow data Analyze XenApp and XenDesktop user activity Turns raw NetScaler data, into information enabling informed action by IT professionals Integrates into other analytics architectures and enterprise monitoring and ticketing solutions such as MonitorIT

13. Product Architecture API Event Condition 3rd Party Analytics Solutions Collects | Indexes | Analyzes | Reports Enterprise Ticketing Direct Data Export Syslog Enterprise Monitoring

14. Key Features Auto Discovery Virtual Appliance Web Application Platform Agnostic (VMW & Xen) Browser Agnostic Mobile-ready API’s for Direct Data Export Monitoring Integrations through Syslog Customize operational analysis Export live data Print reports View historic trends Customizable dashboards Multi- Dimensional Analysis Monitor real-time trending Drill down to transactional level Easy to Use and Integrate Operational Reporting Business Intelligence

15. Basic NetScaler Metrics – for All Versions of NetScaler Transactions per NetScaler NetScaler Cache vs. Server Load Balancing – Server vs. NetScaler Traffic Server Traffic Latency - Request to Response Unique Access Path IP Address URL Accessed Connections to Citrix StoreFront & Web Interface Website Activity Page latency Number of Connections Pages Viewed Visit Date/Time Page Load Errors Citrix StoreFront / Web Interface Latency & Availability NetScaler Functions User BehaviorWeb Servers Data Information Action

16. Complementary to Citrix NetScaler Insight Center Data Information Action Platform agnostic install Support for all Major Hypervisors: XenServer VMware Hyper-V Previous version of NetScaler support v9.3 AppFlow 1.0, 1.1 and 3.0 support Multi-dimensional analysis Drill-down to transactional Customizable dashboards Integrate with 3 rd party Monitoring Tools (i.e. MonitorIT) to close the troubleshooting loop Alerting and Notifications to problems (via integration with 3 rd party monitoring tools, i.e. MonitorIT) Broad Platform Support Business Intelligence

17. NetScaler 10.1 AppFlow v3.0 Support

18. Product Architecture API Event Condition 3rd Party Analytics Solutions Collects | Indexes | Analyzes | Reports Enterprise Ticketing Direct Data Export Syslog Enterprise Monitoring

19. *NEW* KPI’s from AppFlow 3.0 Data Information Action With AppFlow v3.0, HyperThetical for NetScaler gathers more user specific key performance indicators. Deeper visibility into XenApp/XenDesktop behavior through HDX Insight analysis. Brings together both user and environmental specific data for deeper insight into NetScaler traffic. The following builds on our support for older versions of AppFlow:

20. *NEW* KPI’s from AppFlow 3.0 Data Information Action XenApp/XenDesktop Specific Data: User logins/logouts to the XenApp Storefront. This includes user’s actual user name. Notification when the user launches an application. The name of the application. The type of device the user is running (PC, iPad, etc). Real-time performance data about the XenApp session: Total number of packets over time period. Average packet size. Average time to transmit. Maximum time to transmit. Notification when a user closes an application.

21. *NEW* KPI’s from AppFlow 3.0 Data Information Action What does this give you: Which users are logged into the storefront. Which users are running applications. What applications are being run. Total number of concurrent copies of the applications running at any time; useful for licensing. Real-time performance of applications; ability to send Syslog message to MIT for remediation. Reports on users, applications, etc.

22. Complementary Features to NetScaler Insight Center Data Information Action Platform agnostic install Support for all Major Hypervisors: XenServer VMware Hyper-V Previous version of NetScaler support v9.3 AppFlow 1.0, 1.1 and 3.0 support Multi-dimensional analysis Drill-down to transactional Customizable dashboards Integrate with 3 rd party Monitoring Tools (i.e. MonitorIT) to close the troubleshooting loop Alerting and Notifications to problems (via integration with 3 rd party monitoring tools, i.e. MonitorIT) Broad Platform Support Business Intelligence

23. Solution Demonstration

24. About Suncoast Hospice Problem Solution Results Leveraging Citrix NetScaler to load balance connections to their web interface. 80% of total workforce was remote using XA/XD through NetScaler. Not able to access mission critical data regarding NetScaler traffic to identify performance degradation ahead of end-user performance slow downs. Need visibility into what is working compared to where there are/were bottlenecks. Suncoast Hospice evaluated several solutions including Citrix Insight. No solutions provided the functionality to isolate performance issues within the NetScaler – both in real-time and historically. Selected HyperThetical for NetScaler for several reasons: Provided real-time and historic views of data. Visualized where bottlenecks were NOT happening to isolate where issues were located. Was extremely affordable compared building an internal solution. The solution was up and running quickly at a low cost. Founded in 1977, Suncoast Hospice is a not-for- profit organization committed to serving those living with chronic and or terminal illnesses, nearing the end of life, or experiencing grief. All of Suncoast Hospice’s traffic is running through their Citrix NetScaler. Relies on Citrix NetScaler for system performance and network trafficking. Complete visibility in NetScaler Traffic Can isolate issues on the front-end and back-end of their network to more quickly troubleshoot performance issues. Can better provision server utilization to meet the needs of their remote workforce accessing XA/XD. Users are now experiencing increased uptime and performance.

25. Free Trial! www.goliathtechnologies.com/hyperthetical

26. Q&A We’ll be happy to answer any questions you may have…

27. Contact Us!  Call 1-855-GOLIATH  Visit us at www.goliathtechnologies.com  User Forms http://www.goliathtechnologies.com/support-forums  Follow us on LinkedIn! Name Title Email Phone Photo