1. How to Write A Business Letter English 8

2. Scenario: The iPhone 4S just came out, and of course, as one who keeps up with technology, you were the first in line at Verizon to buy it.

3. Problem: There are major glitches with your new iPhone4S. Your awesome touch screen freezes every five seconds, the internet connection isn’t compatible with your wireless network at home…and your battery life is non-existent.

4. What do you do now??

5. First, you attempt to call Apple’s toll-free customer service number. But after an hour of waiting on the phone to talk to a service agent, you give up.

6. Another way to get your frustrations heard is writing a letter – a BUSINESS LETTER. But…I’ve never written one, Mrs. Turner.

7. Audience – who are you writing to? Friendly Letter: FamilyFriends

8. Remember, you are writing a formal letter to your organization. COPY THIS: How do we create a FORMAL tone? What is TONE? the overall attitude a writer projects toward the reader and the subject matter. Sentence structure, formality of vocabulary, and neatness all contribute to a letter's tone.

9. Compare the following conversations: Vanessa, your BFF since 6 th grade, wants to know all about your date with Tommy last night. Vanessa: TELL me all about it!! Me: Okay, like, oh my goodness, he showed up with a dozen roses and took me to this totally amazing restaurant, and then-OMG- we like, totally hung out at the pier all night with Bob and Chrissy. I almost missed curfew! Vanessa: Shut the front door!! Me: Like, seriously!

10. Now at dinner with your grandparents, they somehow found out about Tommy and want to know all about your date: Grandma: How was your date last night, dear? Me: It was delightful, Grandma. Tommy was really a gentleman. Grandpa: Of course he would be – only the best for my granddaughter. Me: Tommy took me to Stix and then we went for a nice walk on the pier. Grandma: Well, isn’t that sweet!

11. The 6 Main Parts of a Business Letter- COPY THIS: 1. Heading (your address and date) 2. Inside Address (where the letter will be sent) 3. Greeting (dear plus the person’s name/title, followed by a colon :. Use Sir or Madam if you don’t know their name) 4. Body of the Letter (start with why you’re writing) 5. Closing (Sincerely or Respectfully) 6. Signature (your full name typed and your signature above it)

12. COPY: To set the margins (the space around your letter): 1.Go to “File.” 2.Scroll down to “Page Set-Up” 3.On the “Margins” Tab, Put “1-Inch” for the top, bottom, left, and right margins.

16. Body: State your purpose for writing this letter. Be formal and polite.

17. You may or may not have more than one paragraph. If you do, between each paragraph, be sure to double space.