1. CHAPTER 9 SELECTING AND PLACING HUMAN RESOURCES

2. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-2 n Objectives   Define selection and explain the use of selection criteria and predictors   Diagram the phrases of a typical selection process, in sequence   Discuss the reception and application form phrases of the selection process   Identify two general and three controversial types of tests   Discuss three types of interviews and several key considerations in the selection interview   Construct a guide for conducting a selection interview   Explain how legal concerns affect background investigations of applicants   Discuss why medical examinations, including drug testing, may be useful in the selection process

3. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-3

4. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-4 n n Administering the Selection Process   Legal concerns   Selection responsibilities   Centralized employment office   Using teams for selection   Selection process

5. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-5

6. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-6 n n Reception and Job Preview / Interest Screening   Computerized screening   Realistic job previews   Application forms   EEO considerations   Weighted application forms   Résumés   Immigration requirements

7. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-7 n n Selection Testing   Ability and aptitude tests   Assessment centers   Psychological / personality tests   Polygraph and honesty testing   Employee Polygraph Protection Act   Honesty tests   Questionable tests

8. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-8 n n Selection Interviewing   EEO considerations   Types of interviews   Structured   Situation   Behavioral description   Indirect   Stress   Panel   Interviewing basics   Planning   Controlling   Questioning technique   Good questions   Poor questions   Listening responses

9. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-9

10. Chapter 9 SELECTING AND PLACING HUMAN RESOURCES Human Resource Management, 9E Mathis and Jackson © 2000 South-Western College Publishing 9-10 n n Background Investigation   Types of references   Legal constraints   Privacy Act of 1974   Fair Credit Reporting Act   Risks of giving references on former employees   Negligent hiring   Reference-checking methods   Medical examinations   Drug testing   Genetic testing