1. THE WEB SITE

2. LACA SC Website Go to www.lacaeo.orgwww.lacaeo.org Click on “ADULT PROGRAMS”

3. LACA SC Website Here you will find “products” to purchase. In other, words Teams to pay your registration fees

4. CASH REGISTER

5. LACA SC “Cashier” If you choose a uniform (optional) make sure to: -Choose correct gender -Check the correct size (L, M, or S) -And correct colour

6. LACA SC “Cashier” Be absolutely sure you are choosing the correct team!

7. LACA SC “Cashier” If you happen to do something else or click somewhere else your “cash register” items are here…

8. CREDIT CARD PAYMENT

9. LACA SC “Credit Card Payment” This is your personal info that MUST match your credit card information!

10. LACA SC “Credit Card Payment” Enter credit card info then click “Complete order”

11. LACA SC “Credit Card Payment” IMPORTANT!!! This is an important step! -Make note or write down the Order #_____ -You MUST complete a Registration Form! -Just in case an email is sent to you.

12. LACA SC “Credit Card Payment” Email example

13. REGISTRATION FORM

14. LACA SC Registration Form Link takes you to the Registration Form First three fields are really important! Order #_____ Team registering Age But of course the entire form must be completed

15. LACA SC Registration Form ATTENTION!!! Inform our players that they are still not officially registered in the OSA systems!!! -Team Managers must approve them first -LACA Registrar & Treasurer must reconcile order amounts versus registrations -Shopify system & staff must process them within their systems as well

16. LACA SC Confirmation Player is NOT CONFIRMED until they get email similar to this one!

17. INTERAC E-TRANSFER

18. LACA SC “Bank Deposit” (Interac E-transfer) Notification on what to expect on next page. 1.Complete the Registration form 2.How to send an Interac E-transfer

19. LACA SC “Bank Deposit” (Interac E-transfer) IMPORTANT!!! This is an important step! -Make note or write down the Order #_____ -You MUST complete a Registration Form! -Order information I sent to your email. -Make sure to complete the E-transfer!

20. LACA SC “Bank Deposit” (Interac E-transfer) Email example

21. INDIVIDUAL PLAYERS REMINDERS

22. LACA SC Individual Player SUMMARY 1) Refund policy is: Cheques sent by slow mail to billing address Less $10 for bank processing fees before the first game of season Less $60 for OSA registration & bank processing fees after the first game of season 2) Because of that, make sure you are very careful when making payments and completing the forms. One mistake will cause delays and everything has to go through Shopify so no shortcuts. 3) Player must pay first. In full. 4) Make sure to emphasize importance to players that Order # ____ must match! 5) Make sure to emphasize importance to players to choose correct Team 6) Make sure to emphasize importance to players for Interact transfers we must received two separate emails to payment@lacaeo.orgpayment@lacaeo.org 7) Make sure to emphasize importance to players for Interact transfers “we will not process orders or registrations that do not match dollar amounts, quantities ordered, secret code (for obvious reasons), or order numbers! 8) Player is not confirmed until receipt of email stating this. 9) TMs will get one email per day (if there are new registrations) from registration@lacaeo.org with who is trying to join their team. TM has one day to reply and approve the player. 10) Any question you can contact us at registration@lacaeo.orgregistration@lacaeo.org

23. TEAM MANAGER SPECIFICS

24. LACA SC Team Manager or “Group” Orders

25. LACA SC Team Manager Discounts

26. LACA SC Team Manager Specifics 1) You (or anyone for that matter) can make a bulk payment for “X” amount of players; however make sure that: Order #____ matches for each REGISTRATION FORM Make sure you enter players in the correct team(s) and of course all other details. Amount must match the order of items. Otherwise it will not be processed. 2) Discounts can only be used once, for your specific team and are valid until July 31, 2016. 3) All “rules” that apply to individual players also apply to TMs.