1. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com 70:20:10 Framework Facilitator Guide Summary data/slides

2. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com New Challenges Organisations are facing new challenges that cannot be fully met through use of traditional learning approaches alone. These include: Complexity Challenges Increased scope of work More multitasking / fast switching More specialisation Information Challenges Rapid growth Increasingly Unstructured Shorter half-life Work Challenges Increased volatility Rising complexity Higher employee ‘churn’ Connectivity Challenges Hyper-connected environments Globalisation Booming social connectivity

3. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com The New World of Learning Approaches to learning need to adapt if they are to succeed in our world of rapid change and innovation.

4. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com Learning and Work are Merging Organizations with strong informal learning capabilities, including the adoption and use of social learning tools, are 300% more likely to excel at global talent development than organizations without those competencies. Reported by Bersin & Associates (now Bersin by Deloitte) March 2012 Reference: www.bersin.com/News/Content.aspx?id=15394www.bersin.com/News/Content.aspx?id=15394

5. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com Four Key Elements of Learning

6. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com 70:20:10 Framework - Origins “Lessons learned by successful and effective managers are roughly: 70% from tough jobs 20% from people (mostly the boss) 10% from courses and reading” Research by McCall, Morrison, Lombardo & Eichinger at the Center for Creative Leadership

7. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com 107020 The 70:20:10 Framework EXPERIENCE EXPOSURE EDUCATION EXPERIENTIAL LEARNING EXPERIENTIAL LEARNING SOCIAL LEARNING SOCIAL LEARNING FORMAL LEARNING FORMAL LEARNING

8. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com 70:20:10 Framework – Typical Activities 20% 70% 10% on-the-job experience applying new learning in real situations solving problems, special assignments project reviews, reading guides & manuals, new work within role, increased span of control, exposure to other departments and roles stretch assignments, community activities mentoring, reverse mentoring coaching, informal feedback internal and external networks, teamwork, professional associations action learning structured programmes activity-based workshops seminars and masterclasses professional development, business schools eLearning modules and courses EXPERIENCE EXPOSURE EDUCATION

9. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com 70:20:10 Framework - Benefits Benefits of the 70:20:10 Framework: Addresses performance challenges in a holistic manner –Summative: brings experience, exposure and education together –Situational: flexibly responds to context by balancing the 3Es Supports experiential development –Expands focus on learning and development into the workplace Supports contextual development –Links development to specific contexts Supports integrative development Supports formal development Organisational Impacts resulting from implementation of the Framework: A high performance culture Improved (speed to) productivity Organisational agility and resilience Increased employee engagement A strategic and responsive learning function Efficient development solutions with reach, flexibility and impact Employees learning and adapting at the speed of business

10. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com 70:20:10 Ten Step Implementation STEP 1: DEVELOPING THE STRATEGY STEP 3: CHANGE MANAGEMENT PLANNING STEP 2: EXECUTIVE ENGAGEMENT STEP 4: BUDGET & RESOURCE REALIGNMENT STEP 5: LINE LEADER CAPABILITY STEP 6: L&D CAPABILITY STEP 7: MEASURING THE IMPACT STEP 8: IMPLEMENTING EXPERIENTIAL LEARNING STEP 9: IMPLEMENTING SOCIAL LEARNING STEP 10. IMPLEMENTING STRUCTURED LEARNING Copyright © 70:20:10 Forum 2014

11. Copyright © 70:20:10 Forum 2014. Unauthorised use and/or duplication of this material without express written permission from 70:20:10 Forum is strictly prohibited. Excerpts and links may be used for internal education and development purposes in your organisation, provided that full and clear credit is given to 70:20:10 Forum with appropriate and specific direction using the http://www.702010forum.com hyperlink to the original content. No excerpts or links may be uploaded to any other website without express written permission from 70:20:10 Forum. Use of material is exclusively at your risk and 70:20:10 Forum disclaims all liability whatsoever concerning that use.http://www.702010forum.com