1. Standards Certification Education & Training Publishing Conferences & Exhibits ISA The International Society of Automation Training and Certification Overview

2. ISA’s Network of 350,000+ Automation Professionals Identify Industry Needs Raw Materials Processing Discrete Parts Manufacturing Engineering and Construction Utilities Develop Authoritative Technical Resources Standards Education and Training Certification Publishing Conferences and Exhibits

3. ISA’s Impact on the World of Automation Industry Needs ISA Solutions INCREASED PRODUCTIVITY Skilled Workforce Fundamentals Troubleshooting Result Objective Skill Assessments Demonstrate proficiency Recognize individual competencies Best Practices Networking opportunities Case studies of best practices Continuing Education Resources available 24/7 Latest industry trends, applications Operational Excellence Improve performance, operability Reduce downtime, maintenance costs Education and Training Hands-on and unbiased Expert Instructors Certification Certified Automation Professional Certified Control Systems Technician Conferences and Exhibits ISA Automation Week Division and Section Conferences Publishing Authoritative books Widely read magazine, technical journal Standards 150 consensus industry standards Recriprical adoption with IEC

4. SOLUTION: ISA Education and Training NEED: Skilled Workforce What is the number one challenge facing industry today, according to experts and research findings?  Attracting and retaining skilled workers Companies will differentiate themselves from the competition with knowledge and skills rather than assets A shortage of qualified professionals will be the single largest barrier to growth for companies worldwide Training and professional development programs have a proven track record of increasing value, productivity, and retention of automation workforces.

5. NEED: Skilled Workforce SOLUTION: ISA Education and Training Automation Professionals Training Industrial Pressure, Level and Density Measurement Industrial Flow Measurement SIS/SIL (Reliability/Safety) Basic and Advanced Control Batch Control and MES Cyber Security (ISA99) Wireless Technology (ISA100) P&ID Documentation NEW Engineering Boot Camps Automation Engineer Survival Training AEST AEST System Integrator Version Technical Skills Training Fundamentals 4-20mA Instrumentation Tuning Troubleshooting Electrical/Electronics Data Communications Digital Transmitters and Controllers PLC NEW Technician Boot Camps Non-maintenance personnel Advanced troubleshooting

6. ISA Hands On Training Your place Our place Any place in between Web Seminars Online Training eLearning NEED: Skilled Workforce SOLUTION: ISA Education and Training

7. Our Place: ISA International Headquarters and the ISA Training Institute

8. Your Place: Customized Training Any of our classes can be customized A large pool of experts Build training programs based on company requirements

9. The Training Cycle

10. ISA Training Needs Assessments Based on the clients requirements Written assessment, self assessment, interviews Comprehensive report with training recommendations

11. ISA Certified Control Systems Technician I, II, III Tests proficiency in calibrating, documenting, troubleshooting, and repairing/replacing instrumentation NEED: Objective Skill Assessments SOLUTION: ISA Certification ISA Certified Automation Professional Tests proficiency in the direction, design, and deployment of systems and equipment

12. Why a Certification Program? Benefits Employers –Ensures a high level of skill and competency –Promotes safe practices –Serves as an objective third-party tool to bring employees to the same level of accountability –Qualification tool for new hires and contractors –Way to establish a pay for performance system Benefits Individuals –Establishes a professional identity –Provides documentation and recognition of knowledge, experience and education –Opportunities for promotion, pay increases, job portability –Encourages life long learning and professional development

13. CAP Basics Certified Automation Professionals (CAPs) are responsible for the direction, definition, design, development/application, deployment, documentation, and support of systems, software, and equipment used in control systems, manufacturing information systems, systems integration, and operational consulting. Eligibility requirements –5 years experience, 4 year technical degree OR –10 years experience, with 2 years in position of responsible charge –Pass multiple-choice exam Exam now available electronically or private offerings Renewal required every 3 years

14. CAP Performance Domains and Technical Categories Feasibility Study Definition System Design Development Deployment Operations and Maintenance Performance Domains Basic Continuous Control Discrete, Sequencing, & Manufacturing Control Advanced Control Reliability, Safety, and Electrical Integration and Software Deployment and Maintenance Work Structure Technical Categories

15. CCST Basics CCSTs calibrate, document, troubleshoot, and repair/replace instrumentation for systems that measure and control level, temperature, pressure, flow, and other process variables. Three Levels of CCST Certification Eligibility Requirements –Five to thirteen years of experience (varies according to level of certification) –Pass multiple choice exam Exam now available electronically or private offerings Renewal required every 3 years

16. CCST Performance Domains DomainApproximate Percentage of Questions: Level I Approximate Percentage of Questions: Level II Approximate Percentage of Questions: Level III Calibration, Maintenance, Repair and Troubleshooting 77%61%19% Project Start-Up, Commissioning, Loop- Check, Project Organization, Planning 16%23%13% Documentation7%10% Administration, Supervision, Management N/A6%59%

17. A few Companies that Support ISA’s CCST Program Alyeska Pipeline Service Co. - Anchorage, AK Aristech Chemical - Haverhill, OH Arizona Chemical - Dover, OH Ashland Chemical - Portsmouth, OH BASF Corp.- Geismar, LA BP Oil Refinery Biometrix - Boston, MA City of Detroit, WWTP - Detroit, MI Dist. of Columbia Water & Sewer Las Vegas Valley Water District - Las Vegas, NV Pfizer, Inc.- Groton, CT Rohm & Haas - Louisville, KY Sunoco - Tulsa, OK

18. Learn More! Learn more about ISA’s training programs: www.isa.org/training www.isa.org/training Learn more about CAP and CCST certifications: www.isa.org/certify www.isa.org/certify Become an ISA Member: www.isa.org/joinwww.isa.org/join Join the conversation!