1. BCCD-BIU "On the way home" meeting in Århus, 27-10-2008 Anders Nissen Varming Q&E Executive Going Green with rapeseed oil

2. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page2 AGENDA Introduction to DHL and DPWN DPWN’s climate strategy – the GoGreen Program Project introduction What is rapeseed oil? Practical implementation Experience and results so far Questions

3. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page3 DHL is owned by Deutsche Post World Net DPWN and DHL

4. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page4 GoGreen sets measurable environmental targets The GoGreen Program - 1 90 70 100 200720122020 -10%-30% Goal: Improve the carbon efficiency of DPWN by 10% by 2012 30% by 2020 (including subcontractors) 30% efficiency target for 2020 approved by Corporate Management Board and CEO Frank Appel on Feb 26, 2008 --- DPWN is the first logistics company to set a concrete CO 2 target

5. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page5 GoGreen is a three-pronged approach The GoGreen Program - 2  New technologies, e.g. new air fleet, aerodynamics  Energy efficiency in buildings, e.g. lighting, insulation  Research projects aimed at developing efficient transport, e.g. alternative technology, use cleaner fuels (rapeseed oil)  Awareness among staff  GOGREEN products and services:  External offsetting, e.g.: -Reforestation -Solar energy projects around the world  DHL measures and assesses its carbon emissions with its advanced Carbon Accounting  DHL reports regularly on its carbon emissions Offset C Internal Measures Measures for Customers Assess Reduce A B Assessing emissions Reducing emissions Offsetting emissions

6. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page6 The rapeseed oil project Purpose and scope of the project To evaluate rapeseed oil as an alternative to fossil fuels in different situations Measure changes in emissions Investigate performance of engine modifications Investigate other practical issues regarding the use of rapeseed oil as a diesel substitute 3 vans Central Copenhagen Refueling at Aarstiderne, Avedøre

7. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page7 Project partners Odense Muncipality Project management Danish Technological Institute Van rebuilding Technical University of Denmark Truck rebuilding Egeskov Bioenergy Provides rapeseed oil

8. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page8 Rapeseed oil - introduction Alphabet soup SVO - straight vegetable oil used as diesel fuel (usually new oil, fresh, uncooked) – includes cold pressed rapeseed oil PPO - pure plant oils, same as SVO: PPO is the term most often used in Europe WVO - waste vegetable oil (used cooking oil, "grease", fryer oil, including animal fats or fish oils from the cooking) UCO - used cooking oil (same as above) RME – rapeseed methyl ester, a chemically modified form of rapeseed oil, also known (together with other modified plant oils) as biodiesel Brassica napus

9. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page9 Rapeseed oil We run on cold pressed, unrefined rapeseed oil Obtained from Egeskov Bioenergy Press cakes are a valuable animal feed Crude rapeseed oilRefined rapeseed oil + Safe + Energetic yield compared to biodiesel + No chemical/biotechnological process involved × High viscosity × Limited number of suppliers

10. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page10 Practical implementation Lessons learned – so far: 1.Higher viscosity of rapeseed oil 2.Vehicle operation – the 10 minute rule 3.Engine maintenance 4.Driver training 5.CO 2 reduction 6.Infrastructure nonexistent (Source: G Labeckas, S Slavinskas, "Performance and exhaust emissions of direct- injection diesel engine operating on rapeseed oil and its blends with diesel fuel", TRANSPORT, Vol. XX, No. 5, pp. 186-194 (2005) The effect of temperature on the viscosity of various rapeseed oil and diesel fuel blends

11. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page11 Branding At the DHL Relay Race in Copenhagen September 2008

12. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page12 THANK YOU FOR YOUR ATTENTION

13. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page13 Additional information on GoGreen

14. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page14 Going Green with rapeseed oil

15. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page15 CARPON FOOTPRINT ASSESSMENT Data collected for each mode Carbon footprint calculated and consolidated across all Divisions Communication of Group’s Index externally  Group Index results used for External communication to general public and investors (Corporate Sustainability Report)  Divisions’ KPIs monitored for progress  Carbon footprint for each Division is calculated and converted into Division specific KPI  KPI from each division is consolidated into a Group Index InternalExternal Air Road Sea Buildings Mail CO 2 piece Express CO 2 RTK Logistics CO 2 1) RTK Postbank CO 2 sqm DPWN CO 2 Index Mail CO 2 piece Express CO 2 RTK Logistics CO 2 RTK Postbank CO 2 sqm DPWN CO 2 Index DPWN CO 2 Index A

16. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page16 GOGREEN PROGRAM: MAIN LEAVERS AND MEASURES First logistics company to bundle its innovation activities Carbon Management for GoGreen products and services Testing alternative fuels/vehicles with alternative propulsion units Optimized route planning/ traffic management systems Fleet Optimization Innovative Technology Replacement of majority of OWN air fleet by 2020 Reduction of ground fleet carbon emissions Modal shifts Route optimization/application of intelligent traffic guidance systems Use of regenerative energy in buildings and plants Sustainable construction methods Use of modern technology such as solar panels and combined heat and power Energy Efficiency Training (e. g. on efficient driving) Integration into idea management Incentive systems (e. g. special conditions for purchase of household appliances) Changing Behavior Carbon efficiency targets include subcontractors GoGreen products and services Consulting for business clients from DHL Neutral Services Sharing Responsibility B

17. Going Green with rapeseed oil | BCCD-BIU "On the way home" meeting, Århus | 10-27-2008Page17 BUSINESS OPPORTUNITY – OFFSETTING Idea The carbon emissions caused by sending and delivering parcels are neutralized by climate protection measures Pick-up Delivery Billing Shipment follows normal procedure, no special handling Linehaul (Air, Road) Terminal handling Terminal handling A carbon neutral Shipment An annual certificate will be given to each customer The DP Carbon Management function is responsible for acquiring and generating sufficient CO 2 credits from the different external carbon - reduction projects to offset the CO 2 emissions Carbon calculation starts post-transportation DHL calculates the CO 2 emissions generated by the customer’s shipment as the first step in offsetting them. Extracted transport data is processed with emission parameters Carbon Management guarantees carbon offset Pick-up- Delivery Billing Shipment follows normal procedure, no special handling (Air, Road) Terminal handling - Carbon calculation starts post-transportation Carbon Management guarantees carbon offset Customers have the option to reduce their own carbon footprint. Offsetting – General Approach C EXPRESS EXAMPLE