1. Maintenance Delivery Peter Beasley Maintenance Delivery Manager Property Business Services Surrey County Council Tel: 20 8541 8009 Email: peter.beasley@surreycc.gov.uk

2. Maintenance Delivery Strategy Strategy up to 2013: 1 x Building and M&E Term Contractor Responsive Programme projects 1 x Roofing Term Contractor Responsive Programme projects 1 x M&E Term Contractor Cyclical (servicing) Remedial works All have now expired

3. Maintenance Delivery Strategy Strategy from 2013 Reactive and Cyclical Maintenance 2 x Term Contractors 5-year period (6 August 2012)

4. Maintenance Delivery Strategy Strategy from 2013 Programmes/Projects  Projects up to £7,500  Projects £7,500 to £75,000  Programmes/Projects £75,000 to £1,500,000

5. Maintenance Delivery Strategy Projects up to £7,500:  Relevant Reactive and Cyclical Servicing Contractor (Europa or Kier)  Facility to cover critical failures up to £25,000

6. Maintenance Delivery Strategy Programmes/Projects £75,000 to £1,500,000  Local Construction Framework £75,000 to £1,500,000  Two contractors  Specialist Roofing Framework £75,000 to £500,000  Six contractors  Specialist Mechanical Framework £75,000 to £500,000  Six contractors  Specialist Electrical Framework £75,000 to £500,000  Six contractors JOINT SURREY COUNTY COUNCIL AND HAMPSHIRE COUNTY COUNCIL FRAMEWORK ARRANGEMENTS

7. Maintenance Delivery Strategy LOCAL CONSTRUCTION FRAME WORK MANSELL WALKER SPECIALIST ROOFING CONTRACTORS AMBER CONSTRUCTION BREYER GROUP KIER BUILDING SERVICES LAKEHOUSE CONTRACTS THOMAS SINDEN WEST END ROOFING Framework Contracts

8. Maintenance Delivery Strategy SPECIALIST ELECTRICAL FRAMEWORK CEI ELECTRICAL CHURCHES GRAHAM FM KIER BUILDING SERVICES R R RICHARDSON SSE CONTRACTING SPECIALIST MECHANICAL FRAMEWORK CEI ELECTRICAL CHURCHES EMCORE KIER BUILDING SERVICES R R RICHARDSON SSE CONTRACTING Framework Contracts

9. Maintenance Delivery Strategy Projects £7,500 to £75,000 Pre-qualified Surrey Local Construction suppliers via BuildSurrey Portal

10. We wish to work in collaboration with our appointed Contractors to ensure that:-  The specified works are installed in a safe and diligent manner  Plant and equipment are serviced and maintained to ensure efficiency and reliability for the first 12 months after completion of the individual task  Where failures occur in the defects period these are repaired in a diligent fashion with minimal disruption to the users of each building  Works/installations of the services has minimum impact on the service user as work will be undertaken in operational buildings  Deliver Excellent Customer Service Maintenance Delivery Strategy

11. Maintenance Delivery Budgets 2013-14 MAINTENANCE WORKS PROGRAMMES CONTRACT TYPE BUDGET (£k) NO. PACKAGES AVERAGE BUDGET (£k) LOCAL CONSTRUCTION FRAMEWORK9,28838244 SPECIALIST ELECTRICAL FRAMEWORK1,8407263 SPECIALIST MECHANICAL FRAMEWORK3,97216248 SPECIALIST ROOFING FRAMEWORK5353178 SME BUILDING4,09018922 SME ELECTRICAL1,0733630 SME MECHANCAL6203219 TERM CONTRACT157374 21,575358

12. Up to 31 March 2013 Awarded 6 packages valued at £160,000 to 6 contractors From 1 April 2013 Awarded 20 packages valued at £361,000 to 12 contractors Surrey Local Construction Suppliers

13. How to bid for work:  Register on Build Surrey portal  Indicate member of EXOR or Construction Line  Advise specialist trades  SCC aim is that all suppliers will have the option to bid on at least 6 packages per annum  Packages will be tendered competitively to three suppliers on a rotational basis  Successful suppliers will have incentives to bid on further projects

14. Performance Feed Back from End-users  Time management  Quality of Workmanship  Consideration given to future maintenance and running costs, including energy efficiency  How well the project meets their expectations  Communication with the occupier and understanding their needs  Consideration towards the occupier and other site users during the works  Handover of project on time and dealing with outstanding snags  Overall satisfaction Surrey Local Construction Suppliers

15. Performance Feed Back from Project Manager  Time management  Financial Management  Health & Safety  Management of Sub-Contractors  Quality of Workmanship  Progress with Defects  Collaborative Approach  Contractor Performance  Overall satisfaction Surrey Local Construction Suppliers

16. Performance Feed Back from Contractor ? Surrey Local Construction Suppliers