1. APPLICATIONS What’s New in MPPM? November 2012 26 October 2012 Quality Function APPLICATIONS| 1

2. Agenda Scope of this release will cover changes to QMI PHI Project Management Audit Schedule MPPM PMR HM tables Client Satisfaction Dashboard FI Metrics PMR Data Entry Dashboard Project Risk Management APPLICATIONS26 October 2012| 2

3. QMI Exclude ON HOLD projects in QMI calculation – The Projects can be moved to HOLD status with the approval from the PDS leaders. The hold projects will be exempted from QMI calculation & DMIS exception reports – Projects will move back to active status after 30 days – PM can move it back to active state any time APPLICATIONS26 October 2012| 3

4. PHI (AOS) Question changed – from "% of Ticket backlog (Incidents, Problems)" to "Number of tickets backlog (Incidents, Problems)" APPLICATIONS26 October 2012| 4

5. Project Management CAR changes for Dev, AT, Prod, SA & Maintenance projects – Added “Corrective/Preventive Action Report” table component in planning section – Added “Causal Analysis Report” table component in Causal analysis section – “Defect Prevention Plan” table component in Planning Section is hidden – “Causal-Analysis & Root cause for defects “ table component in Causal analysis section is hidden – Please refer to help content in MPPM on the details for the new tables added APPLICATIONS26 October 2012| 5

6. Project Management “Project strategy” section is hidden for Dev projects Added email notification to "apps.quality" and "Process Managers" when project closure is initiated for Dev, AT & AOS projects Below changes are done for Dev, AT, AOS, SA projects All the fields are made mandated for the below tables – Project Charter and Scope – Project Strategy (All fields for AOS & AT Projects only) – ‘Status Column’ of Deliverables/Milestones – ‘Quality Field’ of Customer Supplied Items – ‘Assumption Description’, ‘Status’, ‘Status Date’ of Assumptions/Constraints – Project Roles & Responsibilities – CM Responsibilities – Configuration Item Identification – Configuration Status Accounting – Communication Plan – ‘Name’, ‘Responsibility’, ‘Email id’, ‘Phone Number’, ‘Escalation Path 1’ of Stakeholder Involvement Plan – Project Objective – Quality plan – ‘Remarks’ field if the sizing unit is ‘others’ in the dropdown of Initiation APPLICATIONS26 October 2012| 6

7. Project Management Below changes are done for Dev, AT, AOS, SA projects - Added references to the SPEED Assets in Help Text for the below Business Continuity of Project Charter & Scope Project Roles & Responsibilities Configuration Item Identification Project Objective - Aligned all the Configuration Management Tables together - Aligned Deliverables /Milestones - Phase / Milestones as per SPEED Phases - Minor Amends for the below Renamed the below field STS requirements to infrastructure plan IRP to Service Incident Strategy in Project Strategy “PMPR done?” to “PEPR done?” Removed the below fields ‘State’, ‘Delivery Model’ of Initiation ‘Applicable’ of Data Management Plan ‘Metrics Tool Name’ of Project Environment '/Constraints Number of Assumptions/Constraints ‘REUSE OF COMPONENTS’, ‘*No. of reuse components created’ and ‘*Effort to convert & transfer reusable components’ of PRA Table Moved questions ‘Is CSS initiated?’ and ‘PEPR done?’ to PRA Table APPLICATIONS26 October 2012| 7

8. Audit Schedule Added two fields "Audit NC count" & "Audit Observations count” These two fields are mandatory once the Project SQA clicks on “Audited” button APPLICATIONS26 October 2012| 8

9. MPPM PMR HM tables Process composition table is hidden Sub process used table is hidden Action taken field is renamed as "Remarks" under "Process performance model used" table Provision to upload PPM files in HM tables APPLICATIONS26 October 2012| 9

10. Client Satisfaction Dashboard Added CSAT Score and Color in CSAT Portlet APPLICATIONS26 October 2012| 10

11. FI (AT) Review Defect Density color in metrics – If color is null, test design phase is considered as n/a. Same will flow to FI & PHI – If color is Green, Yellow or Red, FI & PHI will be updated accordingly. – In both the above cases, FI has to be updated every month APPLICATIONS26 October 2012| 11

12. Metrics (AT & AOS) Month and Year are made mandatory in metrics request – Production Support table (AOS) – Change Request table (AOS) – Testing Phase Details table (AT) APPLICATIONS26 October 2012| 12

13. PMR Data Entry Dashboard Added below portlets – Project Management Review ( PMR Not Done This Month ) – Project Management Review Exceptions ( PMR Not Created Projects ) APPLICATIONS26 October 2012| 13

14. Project Risk Management Added a field “Whether Risk to be part of WSR?” – This is a mandatory field and has to be updated when Risk is revisited – This field data is used in generating “Weekly Status Report through MPPM” – “Weekly Status Report through MPPM” will be released soon APPLICATIONS26 October 2012| 14

15. Thank You Team PDI © 2012 MphasiS The information contained herein is subjected to change without notice.