1. Review ERP – Where did it come from? – What are the benefits? – What are the risks? – How do you implement successfully? – When do you customize? Gradebook

2. Extra Credit Provide a brief description of a business process (1 Page) Create a swim lane diagram to reflect the business process (1 Page) Due Thursday, March 10 th

3. Purchasing an Ad at the Drexel University Student Newspaper The Triangle, Drexel’s student newspaper, is a weekly publication distributed around Drexel’s University City and Center City campuses. The paper has a readership in the thousands; favored by students, faculty, and visitors of the university. A large portion of the newspaper’s budget comes from advertisements from local businesses. The process by which a business purchases an ad in the newspaper is multi-faceted and requires the effort of a variety of individuals. First, a customer reaches out to the Sales Manager at the paper, expressing interest in purchasing a full-page advertisement for the following week. One week’s notice is required for all advertisements, as the staff needs time to craft the layout of the paper prior to submitting it to the publisher. The Sales Manager receives the request and creates an invoice in QuickBooks, which is then forwarded to the customer. The Sales Manager also asks the customer for any artwork they may have. The customer then signs the invoice, sends payment (if acceptable), and emails the artwork to the Sales Manager. With the customer’s response in-hand, the Sales Manager takes the payment and sends it to the Accounting Team. The Accounting Team deposits the payment into the paper’s bank account, and makes note of the receipt in a dedicated Microsoft Excel file. Once the payment is confirmed, the artwork and copy for the ad are approved by the Managing Editor of the paper. If approved, the Editor places the ad into the paper to be printed, and confirms the submission to the Sales Manager. If the ad is not approved, the Managing Editor works with the client to create a new ad. After the paper is printed, the Accounting Team sends a tear-sheet of the advertisement to the customer.

5. Information Systems in Organizations 3.1.2. Managing the business: decision-making 3.1.3. Growing the business: knowledge management, R&D, and social business

6. Learn IT Assignment #3 : SAP What is SAP? – Systems, Applications, Products in Data Processing SAP is known to be the fourth largest company in the world. SAP R/3 is a well-known business software which aims at integrating all the various areas of business. The software aims at providing end to end business solutions related to finance, distribution and logistics, etc..

7. Learn IT Assignment #3 : SAP Advantages of SAP: – There is no duplicate data in SAP. – Business processes are standardized. – Planning, scheduling, management and tracking have become an easier task by using SAP. – Enables integration along with Ecommerce. – Cost effective in terms of reducing administrative charges. – Flexible reporting, monitoring projects have been automated. – Consistency across the whole division.

8. Learn IT Assignment #3 : SAP 3 options to perform: 1.At a Temple lab where the software is installed 2.On your computer by downloading the SAP software 3.On any computer using the web version (not recommended but available) Refer to my email for your : System Name (a.k.a. SAPGUI – System ID), Client Number, Userid and initial password) READ & FOLLOW INSTRUCTIONS

9. Build Your Own Study Guide How NBA Player Analytics Opened Up A Whole New Business For SAP How NBA Player Analytics Opened Up A Whole New Business For SAP What are 3 key points from this reading? What are 3 important details from this reading? Students will be called upon at random

10. https://www.youtube.com/watch?v=AiAHlZVgXjk

11. What is Data Analytics?

12. Build Your Own Study Guide The Decision-Making Process, Cliff Notes The Decision-Making Process, Cliff Notes What are 3 key points from this reading? What are 3 important details from this reading? Students will be called upon at random

13. What to do with all this Data? DataInformationKnowledge Data analytics is the art and science of examining raw data for the purpose of gaining insight and drawing actionable conclusions about business problems (Alalouf). Big data analytics is the process of examining big data to uncover hidden patterns, unknown correlations and other useful information that can be used to make better decisions (SAS).SAS

14. Data Analytics Track consumer behavior – What do consumers buy? – How do users interface with a web site? – How do you identify design problems? Predictive metrics – What will consumers buy? (Better yet, what do they want that they don’t know about yet?) – When will demand surge? – Credit card companies can predict divorce

15. Google Analytics Tracks web site metadata & user engagement # of sessions Average session duration Number of pages visited and duration at each Bounce rate Conversion

16. Paytronix Paytronix provides loyalty programs, CRM tools, and data insights to restaurants Paytronix Why do we care about loyalty? What are CRM tools? How does Paytronix work? SalesProduct Technology Consulting Engineering

17. Types of Decisions You Face

18. Define the problem. Identify limiting factors.Develop potential alternativesAnalyze the alternativesSelect the best alternative Implement the decision Establish a control and evaluation system

19. Scenario – Warehouse Manager You know you have too much cash tied up in inventory. You want to reduce inventory levels. You get a lot of heat when orders are placed and you can’t fill the order from inventory. What information do you need, how would you like to see it and how do you make decisions about adjusting inventory levels? Are these structured or unstructured decisions?

20. Databases & Data Warehouses

21. OLTP Online transaction processing, or OLTP, is a class of information systems that facilitate and manage transaction-oriented applications, typically for data entry and retrieval transaction processing. OLTP is characterized by a large number of short on-line transactions (INSERT, UPDATE, DELETE). The main emphasis for OLTP systems is put on very fast query processing, maintaining data integrity in multi-access environments and an effectiveness measured by number of transactions per second. In OLTP database there is detailed and current data, and schema used to store transactional databases is the entity model.

22. OLAP OLAP is an acronym for online analytical processing, which is a computer-based technique of analyzing data to look for insights. The term cube here refers to a multi-dimensional dataset, which is also sometimes called a hypercube if the number of dimensions is greater than 3. OLAP is characterized by relatively low volume of transactions. Queries are often very complex and involve aggregations. For OLAP systems a response time is an effectiveness measure. OLAP applications are widely used by Data Mining techniques. In OLAP database there is aggregated, historical data, stored in multi-dimensional schemas.

23. OLTP vs OLAP

24. Source: http://datawarehouse4u.info/OLTP-vs-OLAP.html

25. Build Your Own Study Guide The Real Reason Organizations Resist Analytics The Real Reason Organizations Resist Analytics What are 3 key points from this reading? What are 3 important details from this reading? Students will be called upon at random

26. FILLING IN THE INCOME STATEMENT In-Class Activity…

27. https://www.youtube.com/watch?v=LrNlZ7-SMPk

28. Big Data Volume – Recent research by analyst firm International Data Corp. (IDC) indicates that the global amount of digital data will grow from 130 exabytes to 40,000 exabytes by 2020. For example, Walmart collects more than 2.5 petabytes of data every hour from customer transactions alone. A petabyte is one quadrillion byte or about the equivalent of 20 million cabinets of text. Consider that 90 per cent of the data today was created only in the last two years. Velocity – The speed of data is even more important that the volume. Real-time or near real-time information access enables organizations to be quicker in making decisions and executing moves than their competitors. For example a group of researchers from the MIT Media Lab used location data from mobile phones to determine how many people were in the Macy’s parking lot on Black Friday – the start of Christmas shopping in the United States. This enabled them to estimate the retail company’s sales on that day even before Macy’s was able to record its sales. Variety – Big data comes in many forms. It can come in the form of images posted on Facebook, email, text messages, GPS signals from mobile phones, tweets and other social media updates. These forms of data are collectively known as unstructured data. Each person today is potentially a walking data generator. That’s, however, data that is not organized in database.

29. What Is a Hypercube? Multi-dimensional “cubes” of information that summarize transactional data across a variety of dimensions.

30. Data Marts

32. How Old http://how-old.net/

33. Bing Predicts https://www.bing.com/explore/predicts

34. Build Your Own Study Guide What is KM? Knowledge Management Explained What is KM? Knowledge Management Explained What are 3 key points from this reading? What are 3 important details from this reading? Students will be called upon at random

35. Build Your Own Study Guide Everything You Need to Know About Open Innovation Everything You Need to Know About Open Innovation What are 3 key points from this reading? What are 3 important details from this reading? Students will be called upon at random

36. ? What is “Knowledge Management”? Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge.

37. What is a KB? kb.temple.edu Wikipedia

38. Question What is a “Baby Boomer” and how many of them are in the workforce today?Baby Boomer How many will be in the workforce 10 years from now? What is “Tacit Knowledge”? Why is this keeping CEOs awake at night? Is there technology that we can use to help with this?

40. What are the benefits of Knowledge Management? What are the challenges of Knowledge Management?

41. DomainCommunity Practice Community of Practice

42. DECISION MAKING WITH NEURAL NETWORKS In-Class Activity…