1. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Surveys Part 1 & 2 Austin Kellerman and Samantha Cuellar

2. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf What are we covering?  Why use surveys?  Getting Started: Build your own survey  Survey Options  Page Conditions  Templates  Analytics  Troubleshooting

3. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Why use surveys?  Collect information/feedback from students & employers  Options to integrate the data into your site  Customizable  Copy existing surveys to maintain consistency across terms/semesters

4. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Getting Started  Choose from over 20 question types, including:  4 kinds of matrix questions  Ranking questions  Drop-down lists  Open-ended text boxes, and more!  Page properties  Add a page title and introductions  Limit the # of questions per page (recommended)

5. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Survey Options  Start and End Dates  Display settings  Max # of responses  Completion Messages  Redirect after completion  URL for Cancel button

6. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Survey Options cont’d…  Administrator Properties  DO NOT: Edit the Owner  DO: Enter the email address of the administrator for this survey

7. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Page Conditions  What is a page condition?  A criteria to determine if a user can or cannot see a page of the survey based on how they answer previous question  Why use page conditions?  Allows for a single survey to apply a wider audience through redirects  Survey takers do not have to answer every question, just the ones that apply

8. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Page Conditions cont’d…  Tips/Advice  Complete all questions, then add page conditions  Map it out/Think ahead  Test, test, test!

9. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Page Conditions cont’d…

10. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Page Conditions cont’d…  Editing Page Conditions

11. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Templates  How do you get there?  Located at the top right corner in Select Survey

12. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Templates  What can you do?  Add images (school logo)  Incorporate school specific colors  Customize fonts  Include headers and footers

13. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf

14. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf

15. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Analyzing Survey Responses  Survey Module  Results Overview  Individual Responses  Export Data to Excel  CSO System (when prompting)  Student Report  Pull CSO System student information

16. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Analytics: Reporting in Survey Module  Select Analyze  Bar graphs  Percentages  Individual Responses  Export Results into Excel Spreadsheets

17. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Analytics: Reporting in CSO System  Tools>Reports>New Report Type: User Type  Include survey data report in Field Selection  Using Criteria select the particular survey and the user responses will be incuded

18. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Troubleshooting Your Surveys  “My survey is not sending”  What to check  Survey date range (in Survey Module)  Status (Open/Closed)  “My survey is going to the wrong users”  What to check  Survey Criteria

19. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Troubleshooting Your Surveys cont’d…  “The order of questions is incorrect”  What to check  Page Conditions in correct location  Page Conditions Groups  “Users are not completing their surveys”  What to check  There is a 15 minute timeout per page – add in a memo to the top of each page explaining the timeout  Take the survey and see if you need to separate some pages

20. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Q & A

21. 2016 CSO System Training & Networking Conference / Copyright © 2016 #csoconf Thank You!  Support Team contact information  Email: support@gradleaders.comsupport@gradleaders.com  Phone: 866-705-4201  LiveChat!