1. BUSINESS WITH CONFIDENCE icaew.com What does it mean for me? Practice Assurance

2. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice Assurance – what does it mean for me?

3. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 What is this webinar for? To set the Practice Assurance standards in context To provide information on: – what often trips firms up – sources of assistance

4. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice Assurance standards Standard 1: Laws, regulations and professional standards Standard 2: Client acceptance and disengagement Standard 3: Competence Standard 4: Quality control

5. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Help from ICAEW Setting up a practice Practice resources Practice regulations Ethics helpline Technical helpline Library and information service Practice Support Services Faculties and SIGs And much more T +44 (0)1908 248 250

6. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013

7. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013

8. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013

9. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013

10. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013

11. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice Assurance standard 1 Laws, regulations and professional conduct

12. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 PII Required Minimum levels – higher of 2.5 times fee income and £100,000 – maximum enforceable limit of £1.5 million Consider client base Approved insurers Subcontractors Connected entities Notifications icaew.com/pii

13. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Clients’ money What is it? – money passing through a bank account on behalf of a client Separate account – ‘client’ in title – designated accounts Bank confirmation letter Taking fees Reconciliations Annual review – helpsheet 7 Alternate icaew.com/clientmoney

14. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Anti-money laundering Proceeds of Crime Act 2002 Money Laundering Regulations 2007 – how you identify money laundering – information – reporting – tipping-off Training Annual compliance review Helpline +44 (0)1908 248 250 icaew.com/moneylaundering

15. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Other laws and regulations Data Protection Act – www.ico.org.uk Bribery Act EU Services Directive Fee protection insurance ICAEW records – regulatory.support@icaew.com – members.records@icaew.com

16. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Even more laws and regulations Working Time Directive Minimum wage Health and safety Fire regulations

17. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice promotion How do I market my practice? Legal, decent, honest, truthful Approval service Helpsheet ICAEW Directory of Firms ICAEW Business Advice Service (BAS) Resources for my practice – practice development

18. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Letterheads What about my letterhead? Helpsheet 6: Practice names and letterheads Use of the description ‘chartered accountants’ Free checking service – ethics@icaew.com

19. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 icaew.com/logo Individual member logoMember firm logo

20. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Accounts disclosure Computerised or not? Checklists or model accounts? The view of the world Keeping up to date

21. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice Assurance standard 2 Engagement and disengagement

22. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Engagement New clients – risk assessment Professional enquiries Engagement letters – basis of fees – complaints procedure Losing clients – disengagement letters

23. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice Assurance standard 3 Individual competence

24. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 CPD Requirements – relevant to client and practice base – recorded in Reflect, Act, Impact and finally – Declaration Can be done online at icaew.com/cpd and icaew.com/profile

25. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Where can I get my CPD? ICAEW – regional contacts and events – website – library – faculties and SIGs External providers

26. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Library Enquiry services Book loans Journals Business and industry guides Company profiles and reports icaew.com/library Business centre

27. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Faculties Audit and Assurance Corporate Finance Finance and Management Financial Reporting Financial Services IT Tax

28. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Special interest groups (SIGs) Charity and voluntary sector Entertainment and media Farming & rural business Forensic and expert witness Healthcare Interim management Insolvency and restructuring Non-executive directors Public sector Solicitors Tourism & hospitality Valuation

29. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Practice Assurance standard 4 Quality control and monitoring

30. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Organisation and control Supervision Procedures manuals Recording of work Giving opinions Complaints Annual Practice Assurance compliance review icaew.com/practiceassurance

31. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Recruitment Contracts Web access Link to procedures manuals Exit interviews

32. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Advisory Services Information Centre Regulatory information Membership information Student support T +44(0)1908 248 250

33. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Technical team Instant problem-solving Helpsheets and FAQs Interpretation of legislation, regulations, guidance icaew.com/advisoryservices

34. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 Technical enquiries service Chartered accountants Accounting Company law Auditing IFRS

35. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 The QAD monitoring process Types of review – on site – surgery – telephone – new firms webinar – desktop reviews Masterclasses

36. BUSINESS WITH CONFIDENCE icaew.com © ICAEW 2013 What do we cover on a visit Laws, regulations and standards Client acceptance and disengagement Competence Quality control icaew.com/practiceassurance

37. A world leader of the accountancy and finance profession BUSINESS WITH CONFIDENCE icaew.com