2. Presentation Overview eGovernment Coordination Big Picture / Standards Map Examples of change –eID – getting mobile –Large Scale Pilots –Cloud Positioning Conclusions

3. Timeline to Success FEDERAL ICT synergy und cooperation townships, laender, communities, businesses implementation executive secretary strategy: FEDERAL CIO Cooperation at European level ICT 2005+ LSPs 2001 20022003 2004 2005 2006 2007 4 2 1 11 13 1 2008 2009 1 Source: Bundeskanzleramt 2009:100% avail. (1 st ) 99% sophist. (3 rd )

4. Coordination is key!! Governance Structure federal government DIGITAL : AUSTRIA administrationFEDERAL CIOpress relations Bund, Länder, Städtebund, Gemeindebund, WKÖ, HV/SV, Freie Berufe FEDERAL ICT BLSG federal, laender, townships, communities, businesses federal ministries

5. Tasks & duties 2005+ Plattform Digital Austria EGIZ eGovernment innovation center Federal CIO Public Relations FEDERAL ICT-Strategy ICT-Infrastructure Law, Organisation; International relations Programme- project management

6. Established 2005 Cooperation between Federal Chancellery and Graz University of Technology Dedicated university research unit specialized in eGov Developments up to pilot deployment and early production stages EGIZ – Innovation Center EGIZ E-Government Innovation Center Interoperability international Cooperation Support for Federal, Regional, and Local Units Information u and Education Private Sector and Synergies

7. Presentation Overview eGovernment Coordination Big Picture / Standards Map Examples of change –eID – getting mobile –Large Scale Pilots –Cloud positioning Conclusions

8. Core Elements

9. portal application portal register eDelivery manager archive print service eDelivery service forms server bank officer Components – Big Picture

10. portal application portal register eDelivery manager archive print service eDelivery service forms server bank officer Components – Big Picture The beauty is at the interfaces! Standards allow to replace modules and to innovate. The beauty is at the interfaces! Standards allow to replace modules and to innovate.

11. Coordination on specifications –Assigned by coordination groups –Developed in working groups –Submitted to coordination groups –Conventions to reach adoption Standards –Used where fit for purpose –Profiled where needed –Hand-crafted where none fit/available Standards

12. Standards-Map to assist d d d

13. Presentation Overview eGovernment Coordination Big Picture / Standards Map Examples of change –eID – getting mobile –Large Scale Pilots –Cloud positioning Conclusions

14. eID – from card to mobile Bank cards (ATM cards) Each bank card issued since March 2005 has been an SSCD (as of 1999/93/EC) – about 6.5 mio. cards Health insurance cards: Rollout Mai-Nov. 2005, is an SSCD 100 % coverage reached end of Nov. 2005 (~9 mio.) activation free of charge for citizens Further initiatives: official’s service card CSP signature cards student service cards, etc. Mobile signatures: 2005-2008 relaunched 2009 free of charge for citizens

15. Card adoption limited –needs card reader, software installation, low- frequency users to remember PIN … –New technologies ask for 0-footprint (e.g. tablets) Mobile eID launched end of 2009 –Qualified electronic signature –Server-based signature Works will all mobile phones Works with all mobile operators, no SIM change Mobile eID

16. Both card and mobile eID free of charge for citizen Mobile eID activation meanwhile 6-8 times higher Mobile eID adoption

17. Presentation Overview eGovernment Coordination Big Picture / Standards Map Examples of change –eID – getting mobile –Large Scale Pilots –Cloud positioning Conclusions

18. Large Scale Pilots Cooperation at EU level shall support sustainability of Austrian solutions European Commission co-funded LSPs to support key-policy areas Austria participates in all LSPs –Inter alia expect least changes in our infrastructure by taking part in international projects

19. Example: eID before STORK Population Register Commercial Register Supplementary Register Source PIN Register MOA-ID.... Infrastructure Level Middleware Level Service-Provider middleware Client middleware Registers

20. Example: eID with STORK.... Population Register Commercial Register Supplementary Register Source PIN Register MOA-ID Infrastructure Level Middleware Level Service-Provider middleware Client middleware Registers

21. Presentation Overview eGovernment Coordination Big Picture / Standards Map Examples of change –eID – getting mobile –Large Scale Pilots –Cloud positioning Conclusions

22. Cloud Computing Cloud: a paradigm shift promising efficiency gains Uncertainty on public sector use Austria started 2011 with a position paper addressing –Legal aspects (data protection, procurement, liability, ….) –Organizational aspects (dependencies, data/service portability, SLAs...) –Economic aspects Pilot experience desirable …

23. ECP and Cloud for Europe Austria contributes to European Cloud Partnership –Member of ECP Steering Board Participates in “Cloud for Europe” –Driven by AT, BE, DE, EE, ES, FI, IT, NL, PT, SI, TR –Joint Pre-Commercial Procurement of out Cloud services reserach ervices for the public sector –Shall lead to pilots by 2014-2015 We expect experience that can assist in developing an overall Cloud Strategy

24. Presentation Overview eGovernment Coordination Big Picture / Standards Map Examples of change –eID – getting mobile –Large Scale Pilots –Cloud positioning Conclusions

25. Austrian eGovernment is driven by coordination between all stakeholders The innovation center EGIZ is in entrusted with dedicated eGovernment research Standards and building blocks allow change –Technological progress can be introduced on a per-module basis w/o changing adjacent ones –e.g., introduction of mobile eID or STORK