1. info@ssbbartgroup.com | www.ssbbartgroup.com | (800) 889-9659 Software: The Forgotten Accessibility Standards Elizabeth Simister Accessibility Consultant

2. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Agenda Why think about software? What is software? What standards apply to software? Testing software Common violations Explaining the results

3. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Why Think About Software? It’s Everywhere Cars Refrigerators Television sets Computers ATM Smart Phones Wearables Video games Printers And…

4. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com What is Software? Definition and Types According to Merriam Webster “the programs that run on a computer and perform certain functions” –System Software Windows Mac OS X and iOS Android –Application Software Microsoft Office Adobe Oracle

5. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com What Standards Apply to Software? What are the applicable standards when thinking about software? –47 CFR 14. Advanced Communication Services (ACS) –Americans with Disabilities Act of 1990 (ADA) –Section 508 §1194.21, § 1194.25, and § 1194.31 What's not included but influences? –WCAG

6. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Testing Software - Computers There are tools for testing software on computers –Microsoft's Object Inspector, Event Watcher, and AccExplorer –Java Ferret and Java Monkey –Color contrast checkers Other computer testing –Operating system features –Input devices Keyboards, Touchscreens, Pens, Joysticks, etc. –Variety of assistive technologies

7. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Testing Software – Not Computers How do you check that standards are met on devices other than computers? –Take pictures –Use rulers –Use keypads, buttons, and touchscreens –Check for audio jacks and speaker –Try a decibel meters –Check for built-in assistive technologies –Check for operating system features

8. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Testing Software Critical Things to Look For Focus Color contrast Font Size Audio & Video Speech Images & Animation Operating system features Alternative text descriptions Flashing & Blinking A A A

9. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Common Violations Focus –No visual indication of keyboard focus or navigation –Focus that does not follow reading order –Inactive elements getting focus Alternative navigation devices –Keyboard and touch screen Forms & Images –Lack of text descriptions on the field elements and images Color contrast –Ratios under 4.5:1 for standard text 18pt (24px) or 14pt if bolded (19px)

10. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com How to Explain Your Results Sample Responses Focus –Visual focus when navigating provides context to non-mouse users to about where they are on the screen. Alternative Navigation Devices –When non-mouse users cannot navigate to controls, like buttons, they will be unable to complete tasks. Forms & Images –Alternative text allows blind and low-vision users context about controls and content on a screen Color Contrast –High color contrasts make screens easier to read for low- vision users

11. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com How to Explain Your Results (cont.) Sample Solutions Focus –Content that receives focus must have a strong outline with a high color contrast ratio for users to see. Alternative navigation devices –Ensure that controls are set to receive focus from devices other than mice Forms & Images –Ensure that alternative text has been added to form fields and images Color contrast – Use color contrast tools to confirm color contrast ratios are above 4.5:1

12. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Questions?

13. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com Thank You Contact Us Elizabeth Simister Accessibility Consultant elizabeth.simister@ssbbartgroup.com SSB Contact Information sales@ssbbartgroup.com (800) 889-9659 Follow Us @SSBBARTGroup linkedin.com/company/ SSB-BART-Group facebook.com/ SSBBARTGroup SSBBARTGroup.com/blog

14. info@ssbbartgroup.com | (800) 889-9659 | www.ssbbartgroup.com About SSB BART Group Unmatched Experience Focus on Accessibility Solutions That Manage Risk Real-World Strategy Organizational Strength and Continuity Dynamic, Forward-Thinking Intelligence Fourteen hundred organizations (1445) Fifteen hundred individual accessibility best practices (1595) Twenty-two core technology platforms (22) Fifty-five thousand audits (55,930) One hundred fifty million accessibility violations (152,351,725) Three hundred sixty-six thousand human validated accessibility violations (366,096)