1. The 21 st Century Management & Leadership Challenge Penny de Valk CEO Institute of Leadership & Management

2. A RAPIDLY CHANGING WORLD Shifting paradigms What made us successful in the past won’t make us successful in the future The established rules of the game no longer provide effective solutions to our problems More change always demands more leadership Management myths

3. A MANAGEMENT DEVELOPMENT MODEL Knowing, Doing, Being Being My self-awareness Doing My effectiveness Knowing My body of knowledge

4. LEARNING TO LEAD Both / AND Refuse either / or Feedback / feedback Look in the mirror Read our moral, existential and relational compass Learn to love JAZZ