1. It is a complete O 2 C Presentation which will help you : To Overview Order Management complete process. TO describe the Order Management process flow from order creation to transfer to General Ledger. To provide reference material and definitions with snapshots. To provide knowledge about major tables used in Order Management. To knowledge about Accounting Entries. BY: Muhammad Irfan Order to Cash Life Cycle

2. The Order to Cash flow is the complete process of entering an order into the system (Sales Order), delivery the good(s) (Shipping), and then producing the Invoice for the good(s) which are Ordered by the Customer. It is one of the basic cycle and is treated as the backbone of operation in any Supply Chain Business. Order to Cash has the following steps; the process will go through all steps from creating a Sales Order to posting the details in GL. Enter the Sales Order Book the Sales Order Launch Pick Release Ship Confirm Create Invoice Create the Receipts Transfer to General Ledger Journal Import Posting

4. Enter the Sales Order (Order Creation) Provide the basic information while creating an Order like: Order Information Customer Information Item Information at Line Level Navigation: Order Management Super User Operations (USA)>Orders Returns >Sales Orders Enter the Customer details (Ship to and Bill to address), Order type etc.

5. Now click on Lines Tab. Enter the Item to be ordered and the quantity required. Line is scheduled automatically when the Line Item is saved. Scheduling/Un-scheduling can be done manually by selecting Schedule/Un schedule from the Actions Menu.

6. You can check if the item to be ordered is available in the Inventory by clicking on Availability Button. Tables Affected: OE_ORDER_HEADERS_ALL OE_ORDER_LINES_ALL Columns used for identification of flow FLOW_STATUS_CODE in both the tables which is ENTERED.

7. Book the Sales Order By booking the order, you will notify the fulfillment team that the Order has been finalized. The fulfillment team then Purchase/ Manufacture the item according to the Order.

8. Now that the Order is BOOKED, the status on the header is change accordingly. Tables affected: The FLOW_STATUS_CODE in the table OE_ORDER_HEADERS_ALL would be BOOKED. The FLOW_STATUS_CODE in OE_ORDER_LINES_ALL will be AWAITING_SHIPPING. New records will be created in WSH_DELIVERY_DETAILS with RELEASED_STATUS=’R’ (Ready to Release) Also Record(s) will be inserted into WSH_DELIVERY_ASSIGNMENTS At the same time DEMAND INTERFACE PROGRAM runs in the background and inserts into MTL_DEMAND.

9. Launch Pick Release Pick release is the process by which the items on the sales order are taken out from inventory. This process allocates on-hand inventory to your order and inform the warehouse personnel to move the item from inventory to the shipping staging area. Once your item is in the shipping staging area, it is ready to be shipped. Navigation: Shipping> Release Sales Orders> Release Sales Orders Pick Release is based on a Standard Rule and Order Number For Based on Rule, Enter Standard then enter your sales Order number. Give the Sales Order type (Standard, missed, etc.) and same as you can choose Rule details as you required. Destination type and Customer details are shown.

10. Shipping Tab Key details in the Shipping Tab: Auto creates Delivery: Yes Auto Pick Confirm: Yes Auto pack Delivery: Yes

11. Subinventory Tab Key details in the Subinventory tab: Location and Org Details

12. Execute Now Then select Execute Now button. On completion this will show below window

13. Concurrent Program Pick Release process will run in few more concurrent requests like Auto Pack Report, Pick Slip Report, and Shipping Exceptions Report (These are what we have chosen in the shipping tab during Pick Release). Tables Affected: If Autocreate Delivery is set to ‘Yes’ then a new record is created in the table WSH_NEW_DELIVERIES DELIVERY_ID is populated in the table WSH_DELIVERY_ASSIGNMENTS The RELEASED_STATUS in WSH_DELIVERY_DETAILS would be now set to ‘Y’ (Pick Confirmed) if Auto Pick Confirm is set to Yes otherwise RELEASED_STATUS is ‘S’ (Release to Warehouse)

14. Pick Confirm the Order Take the Move Order Number form the Shipping Transaction Form and find that and transact it. If Auto Pick Confirm is set to Yes during Pick Release, then this process will happen systematically. In other cases, need to do this by doing a move order transaction. Navigation: Inventory Super User > Move Order> Transact Move Order

15. Ship Confirm the Order It is a process of sending the Items from shipping staging area to the Customer site. By ship confirming you will notify EBS that the shipment is complete and thereby updating the on-hand Inventory. Ships confirm process will start the following Concurrent Programs: Interface Trip stop, Packing slip Report, Bill of Lading, Commercial Invoice Enter your Order Number and click on “Find” button Navigation: Order Management Super User> Shipping> Transactions

16. The next step showing is Ship Confirm/Close Trip Stop as highlighted Here you can find all the details. If the line status is Staged/Pick Confirmed, we can go for a shipment

17. Delivery Tab Then Click Ship Confirm. Note: If Ship Confirm button is inactive, then please check to the user id you are logged in, whether Shipping Grant given or not. If not they add a shipping grant to the user id and try again.

18. Confirm Delivery Then click OK. Note: The status in the Shipping Transactions Delivery tab should be ‘Closed’.

19. This will run concurrent programs like. Interface Trip Stop, Commercial Invoice, Packing Slip Report, Bill of Lading. The details are below, Tables Affected: RELEASED_STATUS in WSH_DELIVERY_DETAILS would be ‘C’ (Ship Confirmed) FLOW_STATUS_CODE in OE_ORDER_HEADERS_ALL would be “BOOKED“ FLOW_STATUS_CODE in OE_ORDER_LINES_ALL would be “SHIPPED“ Once all background process completes, the Shipping Transaction Status in Lines/LPNs tab becomes Interfaced. Concurrent Program

20. Bill Of Lading: A legal document between the shipper of a particular item and the carrier detailing the type, quantity and destination of the item being carried. Packing Slip Report: shows the list of items packed Commercial Invoice: It is used as a customs declaration provided by the person or corporation that is exporting an item across international borders. It commonly includes an itemized detail of the package contents and tax related info. Vehicle Load Sheet Details: This report gives the summary of information of a load for a given trip. The delivery information is printed in this report Interface Trip Stop: When Shipping Execution ships the delivery, shipping module needs to interface the information back to Oracle Order Management and Oracle Inventory Management Modules also. This is done via the Interface Trips Stop Concurrent Program. OM Interface occurs first, then Inventory Interface.

21. Sales Order Status You can query it, Press F11, enter Sales Order number and press Ctrl+F11 Click the Lines tab and you can see the status is ‘Shipped’. You can check the status of the Sales Order, it status should be ‘Shipped’ Navigation: Orders, Returns> Sales Orders

22. Create Invoice Run Workflow Background Process with the following parameters: Here the Invoices are created based on the goods sold. We need to run the ‘Workflow Background Process’ where it picks the shipping records and transfers to Receivables interface. Navigation: View> Request> Submit a new request

23. Tables Affected: Workflow Background Process inserts the records RA_INTERFACE_LINES_ALL with INTERFACE_LINE_CONTEXT = ’ORDER ENTRY’ INTERFACE_LINE_ATTRIBUTE1= Order_number INTERFACE_LINE_ATTRIBUTE3= Delivery_id This request will run some other concurrent programs like Auto invoice Master Program and Auto invoice Import Program which creates an Invoice for that particular order in the Receivables Responsibility. Concurrent Programs

24. Check Invoice Can query by entering Sales Order number in the Reference field. And runs Auto invoice Master Program and Auto invoice import program which creates Invoice for that particular Order Can be query with the Order Number as Reference. Affected Tables: RA_CUSTOMER_TRX_ALL will have the Invoice header information. The column INTERFACE_HEADER_ATTRIBUTE1 will have the Order Number. RA_CUSTOMER_TRX_LINES_ALL will have the Invoice lines information. The column INTERFACE_LINE_ATTRIBUTE1 will have the Order Number. Can be viewed the generated Invoice from the Receivables Responsibility. Navigation: Receivables Super User> Transactions> Transactions

25. Create the Receipts Here we can choose Receipt Method “Manual” Enter all the details which are required like, the Receipt Number, amount and Customer details and click Apply button. Click Apply to apply this to an invoice and then select the invoice in next screen and then apply. When payment is received from a customer the corresponding needs to be entered in EBS. This is done from the Receipts screen. Receipt can created either manually or using Auto Lockbox. Here created Manually. Navigation: Receivables> Receipts>Receipts

26. Transaction Can be reviewed your work by navigating to Navigation: Transactions Can be Query by Invoice number. You can see that the balance due is showing as ‘Zero’, that means the customer has paid the full amount. Click on Distributions to view the Account details. Tables affected: AR_CASH_RECEIPTS_ALL

27. Transfer to General Ledger To transfer the Receivables accounting information to general ledger, run General Ledger Transfer Program Navigation: Receivables> View Requests Parameters: Give in the Start date and Post through date to specify the date range of the transactions to be transferred. Specify the GL Posted Date, defaults to SYSDATE. Post in summary: This controls how Receivables creates journal entries for your transactions in the interface table. If you select ‘No’, then the General Ledger Interface program creates at least one journal entry in the interface table for each transaction in your posting submission. If you select ‘Yes’, then the program creates one journal entry for each general ledger account. If the Parameter Run Journal Import is set to ‘Yes’, the journal import program is kicked off automatically which transfers journal entries from the interface table to General Ledger, otherwise follow the topic Journal Import to import the journals to General Ledger manually. Tables Affected: GL_INTERFACE

28. Journal Import To transfer the data from General Ledger Interface table to General Ledger, run the Journal Import program from Oracle General Ledger. Navigation: General Ledger > Journal> Import> Run Parameters: Select the appropriate Source. Enter one of the following Selection Criteria: No Group ID: To import all data for that source that has no group ID. Use this option if you specified a NULL group ID for this source. All Group IDs: To import all data for that source that has a group ID. Use this option to import multiple journal batches for the same source with varying group IDs. Specific Group ID: To import data for a specific source/group ID combination. Choose a specific group ID from the List of Values for the Specific Value field. If you do not specify a Group ID, General Ledger imports all data from the specified journal entry source, where the Group_ID is null. Define the Journal Import Run Options (optional) Choose Post Errors to Suspense if you have suspense posting enabled for your set of books to post the difference resulting from any unbalanced journals to your suspense account. Choose Create Summary Journals to have journal import create the following: One journal line for all transactions that share the same account, period, and currency and that has a debit balance One journal line for all transactions that share the same account, period, and currency and that has a credit balance. Enter a Date Range to have General Ledger import only journals with accounting dates in that range. If you do not specify a date range, General Ledger imports all journals data. Choose whether to Import Descriptive Flexfields, and whether to import them with validation.

29. Posting Now You have to Post journal batches that we have imported previously to update the account balances in General Ledger. Navigation: General Ledger> Journals > Enter Click Find

30. Un-posted Journal From the list of un-posted journals displayed, select one journal at a time and click on Post button to post the journal.

31. If you know the batch name to be posted you can directly post using the Post window. Post