1. “Thank you for allowing us to serve you.”

2.  The main goal and operation at the tax collectors office is to do just that, collect taxes.  We collect a variety of taxes and fees from the obvious to not so obvious  Community involvement through tag and charity promotions  Pride ourselves on customer service and efficiency through training and cross training  Our offices run completely on the fees associated with each customer transaction

3.  Gulf Harbors (New Port Richey)  West Pasco Government Center (New Port Richey)  Land O’Lakes (Central Pasco Government Center)  Dade City (East Pasco Government Center)  COMING SOON! Wesley Chapel (Compark 75, Wesley Chapel)  Hours ◦ Mon, Wed, Fri (8:30am-5:00pm) ◦ Tues, Thurs (7:30am – 6:00pm) ◦ Saturday (9am -1pm) *only office in the state*

4. Staff consists of 166 FTE Positions Total Budget: $8,607,105

5.  Operations ◦ Tag Department ◦ Tax Department  IT Department  Customer Relations  Human Resources  Finance  Support Services

6.  Driver’s Licenses ◦ Learner’s Permit/Road Tests ◦ Florida ID ◦ CDL (Commercial Driver’s License)  Vehicle Titles (In state/Out of state) ◦ Vehicle Identification Number (VIN) Verifications  Registration Renewals New/Original ◦ Manufactured Home ◦ Automobile, Motorcycle, Heavy Truck  License Plates & Specialty Plates  Disabled Parking Permits  Auto Dealer Transactions

7.  Boat/Vessel ◦ Titles ◦ Registrations  Hunting License  Freshwater Fishing License  Saltwater Fishing License  Recreational Use Permit ◦ Limited Entry Quota/Hunt program to prevent overcrowding and harvest of game in certain areas of Florida.  Birth Certificates

8.  Real Estate Taxes ◦ Tax Certificates ◦ Tax Deed Applications ◦ CDD (Community Development District) Fees  Business Tax Receipt ◦ Pasco Business License  Tangible Tax ◦ Tax assessed on equipment used at a business that is not real estate or motor vehicles that is computed by the Property Appraiser yearly.

9.  Technology infrastructure support ◦ Mainframe Programming – Real Estate, Tangible Tax, Business Tax ◦ Payment Processing ◦ Phone Tree ◦ Website ◦ PC Troubleshooting ◦ Networking & Internet ◦ Equipment Maintenance ◦ Email configuration

10.  Website design  Press Releases  Training ◦ New Hires ◦ Ongoing/New training  Call Center  License Plate Promotions  Local Charity Promotions  Comment Cards  Community Events

11.  Personnel/Staffing needs ◦ Hiring ◦ Promotions  Employee Benefits ◦ Health ◦ Dental ◦ Vision

12.  Mailings ◦ Renewals: Auto, Boat, Parking ◦ Heavy Truck renewals (December) ◦ Manufactured Homes renewals (January) ◦ Real Estate Taxes (November) ◦ Business Tax Receipts (June)  High speed payment processing  In House Printing  Office Courier  Ordering and Storage

13.  Last year our office ◦ Performed over 1 million transactions ◦ Collected over half a billion dollars ◦ Served over half a million lobby customers  Our call center receives on average between 700 and 1000+ calls daily  Support our Troops License plate promotion collected over $7,000 in donations for our troops Thank you for your attention, come see us soon!

14. WELCOME Pasco County Citizen’s Academy 2014 Pasco County Citizen’s Academy 2014

15. Supervisor of Voters/Elections!

16. Office Locations and number of employees 4 locations: East Pasco Gov’t Center West Pasco Gov’t Center Land O’Lakes Professional Ctr Elections Support Center at BOCC Technology Center 22 full time employees / 50 part time employees / 1,200+ pollworkers (From small elite group of highly professional/cross-trained staff to 4 th largest employer in the county) 4 locations: East Pasco Gov’t Center West Pasco Gov’t Center Land O’Lakes Professional Ctr Elections Support Center at BOCC Technology Center 22 full time employees / 50 part time employees / 1,200+ pollworkers (From small elite group of highly professional/cross-trained staff to 4 th largest employer in the county)

17. Budget

18. Hey Corley… You only work two days every two years, right? Hey Corley… You only work two days every two years, right?

19. Responsibilities Voter Registration Requirements File Maintenance Book Closing deadlines – 29 days prior to an election date … no party changes or new registrations UPC Voter Registration Requirements File Maintenance Book Closing deadlines – 29 days prior to an election date … no party changes or new registrations UPC

20. 2014 Voter Turnout Presidential vs. Midterm Irony of Turnout (President vs. Local Offices) Australian Fine) (7.9 million & 291 million) 2010 Election Patterns (ED, EV, VBM)

21. Responsibilities Pasco County Voter Registration Statistics as of September 10, 2014 Democrat …101,940 Republican … 116,060 Others … 85,065 Total … 303,065 Over 81% of Voting Age Population registered per 2010 census stats Pasco County Voter Registration Statistics as of September 10, 2014 Democrat …101,940 Republican … 116,060 Others … 85,065 Total … 303,065 Over 81% of Voting Age Population registered per 2010 census stats

22. Responsibilities (cont) Schools Libraries Community Organizations Jury Pool Presentation(Over 40k annually) Purpose to encourage voters to register and keep info up-to-date Schools Libraries Community Organizations Jury Pool Presentation(Over 40k annually) Purpose to encourage voters to register and keep info up-to-date Education/Outreach Public events such as Kumquat Festival, County Fair, Business Expo, Festivals, etc

23. Responsibilities (cont) Florida law requirement – Tax Collector must offer voter registration/opportunity to update to every person getting a license – great partnership!! No excuse for persons not registering or keeping it updated! Florida law requirement – Tax Collector must offer voter registration/opportunity to update to every person getting a license – great partnership!! No excuse for persons not registering or keeping it updated!

24. Election Information Gubernatorial Election Year Municipal – April 8, 2014 Primary – August 26, 2014 General – November 4, 2014 Gubernatorial Election Year Municipal – April 8, 2014 Primary – August 26, 2014 General – November 4, 2014

25. Pollworkers

26. Election Information Pollworkers – Currently train about 1,200 + for each major election Training – two types On-line training – 2 hours for basic information such as disability training, election day Prep, equipment, etc. Pollworkers – Currently train about 1,200 + for each major election Training – two types On-line training – 2 hours for basic information such as disability training, election day Prep, equipment, etc.

27. Election Information Pollworkers (cont) Training – two types (cont) Hands-on training … 1 to 4 hours per task depending on the task Required by Florida law for every election (Primary vs. General) Pollworkers (cont) Training – two types (cont) Hands-on training … 1 to 4 hours per task depending on the task Required by Florida law for every election (Primary vs. General)

28. Election Information Equipment Preparation DS 200s – 190 ballot tabulators must be tested/repaired/prep’d for deployment to polling place Privacy booths – 2,400 must be checked out prior to deployment EViD units – 360 electronic precinct registers must be tested/repaired/prep’d Equipment Preparation DS 200s – 190 ballot tabulators must be tested/repaired/prep’d for deployment to polling place Privacy booths – 2,400 must be checked out prior to deployment EViD units – 360 electronic precinct registers must be tested/repaired/prep’d

29. Equipment /Supply Preparation (cont) 130 ADA compliant iVotronic touchscreen units All supplies used on election election day must be packed then checked/rechecked and rechecked for 100% accuracy prior to delivery to polling places Equipment /Supply Preparation (cont) 130 ADA compliant iVotronic touchscreen units All supplies used on election election day must be packed then checked/rechecked and rechecked for 100% accuracy prior to delivery to polling places Election Information

30. Polling Places … 111 precincts in Pasco with 108 actual polling locations In 2012 had 154 precincts in 129 locations … redistricting helped us consolidate saving tax payers money & be more efficient! Polling Places … 111 precincts in Pasco with 108 actual polling locations In 2012 had 154 precincts in 129 locations … redistricting helped us consolidate saving tax payers money & be more efficient!

31. Election Information Vote by Mail ballots … In 2012 General Total Votes 215,577 VBM 59,648 Early Voting 60,974 Election Day 94,321 Vote by Mail ballots … In 2012 General Total Votes 215,577 VBM 59,648 Early Voting 60,974 Election Day 94,321

32. Vote by Mail ballots … In 2014 Primary Total Votes 44,949 VBM 19,442 Early Voting 5,765 Election Day 19,716 Vote by Mail ballots … In 2014 Primary Total Votes 44,949 VBM 19,442 Early Voting 5,765 Election Day 19,716 Election Information

33. 2014 … request a vote by mail ballot on-line at www.pascovotes.com www.pascovotes.com Call our office at 800-851-8754 You can request a single election or all elections which allows your request for the next two Federal generals (2016 currently) 2014 … request a vote by mail ballot on-line at www.pascovotes.com www.pascovotes.com Call our office at 800-851-8754 You can request a single election or all elections which allows your request for the next two Federal generals (2016 currently)

34. Election Information EVERY mail ballot returned with proper certification IS counted … whether a close election or not! In fact, early voting and mail ballot results are the first to be released election night … after polls close EVERY mail ballot returned with proper certification IS counted … whether a close election or not! In fact, early voting and mail ballot results are the first to be released election night … after polls close

35. Election Information 2014 … 8 Early Voting Sites … Hudson Library South Holiday Library Land O’Lakes Library New River Library Regency Park Library SOE office in New Port Richey Lobby in East Pasco Gov’t Center The Grove in Wesley Chapel 2014 … 8 Early Voting Sites … Hudson Library South Holiday Library Land O’Lakes Library New River Library Regency Park Library SOE office in New Port Richey Lobby in East Pasco Gov’t Center The Grove in Wesley Chapel

36. Election Information Requirement to vote in person … Must provide photo and signature identification – such as FLORIDA driver license or two different forms Or you may vote a provisional ballot if no appropriate ID A voter is never turned away Requirement to vote in person … Must provide photo and signature identification – such as FLORIDA driver license or two different forms Or you may vote a provisional ballot if no appropriate ID A voter is never turned away

37. Election Information Post Election Day duties… Return of supplies (ballots, etc) Return of Election Day equipment Reconciliation Canvassing Board obligations Post Election audit Post Election Day duties… Return of supplies (ballots, etc) Return of Election Day equipment Reconciliation Canvassing Board obligations Post Election audit

38. Election Information Additional responsibilities of SOE… Voter specific sample ballot mailed about 10 days prior to each major election Voter information cards provided to every new registration or updated registration - can’t be used for ID on election day - provides polling location and congressional, state senate & state house information Additional responsibilities of SOE… Voter specific sample ballot mailed about 10 days prior to each major election Voter information cards provided to every new registration or updated registration - can’t be used for ID on election day - provides polling location and congressional, state senate & state house information

39. Responsibilities Additional responsibilities of SOE… Petitions … We certified over 70,000 petitions for constitutional amendments in 2014! Each petition is manually verified with every signature compared to our master file Candidate petitions … Received by candidates and processed aw well! Deadline to submit was May 19 th or pay a filing fee! Additional responsibilities of SOE… Petitions … We certified over 70,000 petitions for constitutional amendments in 2014! Each petition is manually verified with every signature compared to our master file Candidate petitions … Received by candidates and processed aw well! Deadline to submit was May 19 th or pay a filing fee!

40. General Information Candidates … Qualifying was June 16 - 20 Many types of candidates… Governor/Lieutenant Attorney General Chief Financial Officer Commissioner of Agriculture Candidates … Qualifying was June 16 - 20 Many types of candidates… Governor/Lieutenant Attorney General Chief Financial Officer Commissioner of Agriculture

41. General Information Candidates cont … State House Dist 38 2 nd District Court of Appeals (retention of 3 judges) 6 th Judicial – Decided in the Primary Candidates cont … State House Dist 38 2 nd District Court of Appeals (retention of 3 judges) 6 th Judicial – Decided in the Primary

42. General Information Candidates cont… County Commission 2 Mosquito Control Lake Padgett ISD 28 CDDs with approx 70 seats Candidates cont… County Commission 2 Mosquito Control Lake Padgett ISD 28 CDDs with approx 70 seats

43. General Information Candidates … Each county candidate is trained by SOE staff on campaign laws and contribution/expenditure reporting Candidates … Each county candidate is trained by SOE staff on campaign laws and contribution/expenditure reporting

44. New Election Laws “One Size doesn’t fit all” No greater voter advocate than an SOE! Why is FL always in the spotlight with Presidential Elections? It took days to count ballots in 2012 General (Provisional / ABS)

45. Changes to EV (hours/locations) Amendments and length “Curing” of unsigned VBM ballots New Election Laws

46. General Information Questions?

47. Election Day Prayer: –Dear God: Let the Winners Win Big! NO RECOUNTS!!!!!! Election Day Prayer

48. Myth… We only work two times every two years Myth… We only work two times every two years