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Integrated DNA Technologies The Custom Biology Company This is a picture of science -> Aaron R. Warner, CIO
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Enabling Research through Custom Biology Consumables Integrated DNA Technologies (IDT) is a leader in manufacturing and developing custom biology products for the research and diagnostic life science markets. Founded in 1987 Largest custom oligonucleotide manufacturer worldwide >750 employees in five locations >95% of ordered products are manufactured and shipped in less than 24 hours
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IDT Today Integrated DNA Technologies (IDT) is a leader in manufacturing and developing products for the research and diagnostic life science market. Key Operating Statistics >80,000 active customers >35,000 oligos ordered per day >2,500 orders shipped per day >95% orders entered over the web >235,000 web site visits per month >100,000 calls per year
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Key IDT Differences Focus on Quality Speed of Delivery Investment in Infrastructure Customer Service & Support Pioneered 100% QC by mass spectrometry. Daily monitoring of synthesis quality, raw materials, and equipment. Quarterly measurement of quality vs. competitors. Over $50M in capital investment since 2006. Vertical in all key materials, equipment, and software. Replication of complete infrastructure across all IDT manufacturing sites. Greater than 95% of orders are shipped in <24 hours. More than 2,500 packages shipped per day. Courier delivery zones allow for faster delivery of custom products in biotech-rich regions. >85,000 calls and 15,000 web chats with an average wait time <8 seconds. Most widely used oligo design and analysis tools. Free custom design tools for qPCR, NGS, and gene silencing.
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AX Project Overview Fullscope as implementation partner 250 ERP Implementations 80+ AX Implementations SureStep™ Methodology Global Partnerships Microsoft Partner of the Year (Jay Yadavalli = Rockstar) Multi-step Initial Implementation: Financials (Holding Companies) IDT, Inc – U.S. IDT, PTE-LTD. - Singapore IDT, BVBA - Europe AR (Order to Cash, Multi-step)
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Project Falcon Taken verbatim from original project presentation…
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AX Project Justification Greater ability to institute Financial Best Practices using policies and procedures developed by the other 14,000 users of Dynamics AX in addition to adding IDT transaction edit controls Increased functionality across the board, particularly in our manufacturing and chemical synthesis area. Better integration with our existing Microsoft product suite, including Excel/Word, SharePoint, MS-CRM, Outlook, etc. Improved ease of use with interfaces designed around the same concepts as our existing Microsoft software (Outlook, etc.) Stronger reporting tools than our current system, with more options available for both end-user and advanced reporting.
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EDIT NAME EDIT JOB TITLE AX Project Justification Greatly improved capabilities to support our International Operations: Taxation management Intercompany Transaction Language support (Japanese, Dutch, German, etc.)
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Translation: Productivity Gains in AX 37% increase in purchase orders in 2012 with AX over previous system 25% increase in new products/line items in 2012 with AX over previous system 6% increase in production orders in 2012 with AX over previous system Major reference in helping secure additional Microsoft AX deals Large volume of orders per day – 30,000-40,000 Combinations of Microsoft products: AX, CRM,.NET, SharePoint, + others
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Plenty of work to do… Finalize rollout in Singapore Rollout in Europe Improved handling of taxation/VAT worldwide Order to Cash – Massive Customization/Integration Project 2012 R2 Rollout Several other integration projects – SOX, CRM, et.
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Products
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Purchase and Sales Agreements-Cont.
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Delivery Schedule
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Packing slip Correction
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Intercompany Orders
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Workflows
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Workflows- Approval Limits
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Purchase Requisitions
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Procurement Policies
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Supply Schedule
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Supply Schedule- Period Templates
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Resources
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Production Flow Models
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Production Flows
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Kanban Board- Scheduling board
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Kanban Board- Process Jobs
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Quality Management
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Security Roles
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Case Management
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Purchase non-inventory Items
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