1. The 3 rd African SACCO Regulators’ Roundtable Crossroads Hotel, Lilongwe, Malawi December 1-3, 2010 CAPACITY BUILDING IN SACCO BOARDS AND MANAGEMENT JOSEPH WIFOKE Personnel, Projects and Marketing Manager CamCCUL Ltd M.F.I, Bamenda, Cameroon. camccul@camccul.org, wifoke@yahoo.com

2. CAPACITY BUILDING IN SACCO BOARDS AND MANAGEMENTS OUTLINE INTRODUCTION CHALLENGES STRATEGIES CONSTRAINTS

3. INTRODUCTION Cameroon Cooperative Credit Union League (CamCCUL )

4. CHALLENGES FOR CAPACITY BUILDING Varying educational and occupational backgrounds > 1 st School leavers-University Graduates; > Farmers, Civil Servants, Teachers, Entrepreneurs, Medics etc Credit Union Legislation. > Members not familiar with regulatory framework and Legislation

5. CHALLENGES FOR CAPACITY BUILDING (continues) FREQUENT HUMAN RESOURCES TURNOVER > End of mandates for elected members; >Rural to Urban migration; > Resignations of ambitious Managers STIFF COMPETITION > Need for Marketing skills; > New Products and Services Development

6. CHALLENGES FOR CAPACITY BUILDING (continues) TECHNOLOGICAL EVOLUTION > Updated Knowledge on - use of Computers - Use of Softwares - Use of Internet -Communication gadgets and methods. MANAGEMENT TECHNIQUES >Analysis of Investment opportunities; > Use of modern Management Tools - PEARLS >Causes & Effects of bad Management decisions

7. CHALLENGES FOR CAPACITY BUILDING (continues) GOOD GOVERNANCE >Governance Principles; >Minimum Operating Standards; >Consequences of poor Governance

8. CAPACITY BUILDING STRATEGIES Appointment or Assignment of a person in charge of Training Carrying out Training Needs Assessment (TNA)

9. CAPACITY BUILDING STRATEGIES ….continues PRODUCTION AND AVAILABILITY OF TOOLS. Copies of relevant State Regulations (Acts, Decrees, Fiscal Policies etc) Copies of CU Arts. of Ass. Other Internal Policies etc.

10. CAPACITY BUILDING STRATEGIES ….continues INDUCTIONS > All newly elected members; > All newly recruited staff > Use of Capacity building tools (training manuals, copies of laws, regulations & policies) > Establish time-scales, > Carry out evaluations.

11. CAPACITY BUILDING STRATEGIES ….continues COACHING > Assignment to specific supervisors > On the spot/on the job instructions and advice > Draw up coaching program; > Carry out evaluation > Involvement of Network Field Staff

12. CAPACITY BUILDING STRATEGIES ….continues TRAINING SEMINARS & WORKSHOPS > Groupings for similar functions; > Ensure concentration & avoid distractions > Internal & External sessions >Suggested topics - Duties & Responsibilities; - Meeting Procedures; -Governance Principles & Practices; - Fin. Statements analysis & Interpretations; -Budgetary performance & Comparisons; -Ratio analysis and Interpretations; -Loans Granting & Recovery Procedures; - Fraud Detection Techniques etc.

13. CAPACITY BUILDING STRATEGIES ….continues EDUCATION > Limit Long term studies > Institute minimum entry levels > Encourage short term courses > Encourage correspondence courses

14. CAPACITY BUILDING STRATEGIES ….continues EXCHANGE VISITS >Encourage network exchange visits >Encourage international exchange visits STAGGERING OF MANDATES >Permits sharing of experiences >Prevents vacuums

15. CONSTRAINTS TO CAPACITY BUILDING Lack of commitment by Board & Management; Insufficient budgetary allocations; Inadequate/inappropriate tools; Lack of planning; Limited Incomes; Inadequacies of trainers; Frequent HR turnover.

16. CONSTRAINTS TO CAPACITY BUILDING Lack of commitment by Board & Management; Insufficient budgetary allocations; Inadequate/inappropriate tools; Lack of planning; Limited Incomes; Inadequacies of trainers; Frequent HR turnover.

17. THANK YOU FOR YOUR ATTENTION CAPACIITY BUILDING IN SACCO BOARDS AND MANAGEMENT