1. Swiss Air 2011 Q1

2. PART 1: SWISS AIR - BASEL3 PART 2: SWISS AIR - GENEVA11 PART 3: SWISS AIR - ZURICH19 Contents

3. PART 1: SWISS AIR - BASEL

4. Socio – demographic profile ActivityEducational background AgeMarital status Standard of living Gender Base: Basel destination Citizenship Swiss Air Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

5. Base: Basel destination Who arranged the purchase of your airline ticket Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1 Reason for one’s trip today

6. Base: Basel destination Number of people in the travelling Profile of fellow – passengers Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

7. How did you purchase your ticket? Base: Basel destination Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1 How early is your ticket bought before your air journey?

8. Base: Basel destination The most important considerations The most important considerations when airline ticket purchasing

9. Frequent flyer program membership Base: Basel destination

10. Number of flights in the last 12 months from BUD Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

11. PART 2: SWISS AIR - GENEVA

12. Socio – demographic profile ActivityEducational background AgeMarital status Standard of living Gender Base: Geneva destination Citizenship Swiss Air Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

13. Base: Geneva destination Who arranged the purchase of your airline ticket Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1 Reason for one’s trip today

14. Base: Geneva destination Number of people in the travelling Profile of fellow – passengers Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

15. How did you purchase your ticket? Base: Geneva destination Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1 How early is your ticket bought before your air journey?

16. Base: Geneva destination The most important considerations The most important considerations when airline ticket purchasing

17. Frequent flyer program membership Base: Geneva destination

18. Number of flights in the last 12 months from BUD Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

19. PART 3: SWISS AIR - ZURICH

20. Beyond transfer flow – Zurich, Swiss Air Base: Zürich destination

21. Socio – demographic profile ActivityEducational background AgeMarital status Standard of living Gender Base: Zurich destination Citizenship Swiss Air Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

22. Base: Zurich destination Who arranged the purchase of your airline ticket Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1 Reason for one’s trip today

23. Base: Zurich destination Number of people in the travelling Profile of fellow – passengers Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1

24. How did you purchase your ticket? Base: Zurich destination Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1 How early is your ticket bought before your air journey?

25. Base: Zurich destination The most important considerations The most important considerations when airline ticket purchasing

26. Frequent flyer program membership Base: Zurich destination

27. Number of flights in the last 12 months from BUD Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q1