1. 1 ASEE Panel Epner v.1.0 ©2001 Web Development in 2000 Cutter Consortium recently asked organizations about their experiences in acquiring Web-based systems 58% of survey respondents had outsourced some aspect of their development What worked well? 21%: Internal personnel became educated on deploying web technology 21%: Engaging vendor allowed system to be delivered faster than otherwise possible 16%: Deployed system met business need What didn't work well? 79%: Project experienced schedule delays 63%: Project exceeded budget 53%: System delivered didn't have required functionality 54%: Deliverables were of poor quality

2. 2 ASEE Panel Epner v.1.0 ©2001 Source: Cutter Consortium The Reasons Why... Lack of vendor domain experience Inadequate internal project management Poorly understood requirements Inadequate project management by vendor 0%10%20%30%40%50%60% % of Respondents Lesson from 2000: The fundamental s still matter...

3. 3 ASEE Panel Epner v.1.0 ©2001 Hot Topics for 2001 Can’t be thinking only in terms of long term benefits Projects need help NOW. How do you weave improvement on the fundamentals into real project work? PaybackStabilization AlignmentIntegration