1. International/EU Student Orientation September 2015 Welcome to RGU from the Student Services Department www.rgu.ac.uk/studentservices

2. International Student Orientation  New Student Induction - www.rgu.ac.uk/newstudents. Get yourself off to the best possible startwww.rgu.ac.uk/newstudents  Enrolment Procedure  First Things First: Bank, Police, Doctor, Health & Safety, Accommodation  Visas and work conditions  Student Services Department  General Information ie IT, Transport, Diary Dates

3. Enrolment After this presentation: 1.Scanning of passport/visa/BRP (for visa nationals only)  Aberdeen Business School Learning Space 2.Supported Enrolment Aberdeen Business School Learning Space 11am to 2pm everyday. EU students can proceed directly to supported enrolment after this presentation:  Pay your fees (to become a current student)  Get your RGU student ID Card (only if fees have been paid)  Speak to Admissions, Student Finance and Student Records staff if required PLEASE!!  Keep your ID card with you at all times  Update your contact details

4. Opening a UK Bank Account If you wish to open a UK bank account you will need to prove to the bank who you are and where you live The bank needs your:  Full name / date of birth / nationality  UK residential address  Home address & country of residence You will need to take:  Your passport (original, not photocopy)  Evidence of student status (bank letter from Student Help Point)

5.  It may take up to approximately 2 weeks to open an account. Banks on Campus during Freshers Week!  British Money – £ Sterling  ATMs/Hole in wall/Cash Machine – ‘Free Withdrawals’ (Sir Ian Wood Building & ABS)  Keep it safe – don’t carry lots of cash on you! Opening a UK Bank Account Which bank should I choose?  Think carefully, ask friends and speak with different banks.  Make sure you ask about bank charges  Obtain a ‘Bank letter’ from Student Help Point. Ensure your details are up to date before requesting one

6. Register with the Police at RGU Who should register with the police? Students with ‘leave to remain’ which states: REGISTER WITH POLICE WITHIN 7 DAYS How do I register? When? Thursday 8 th October 2015 from 10am – 1pm **Reminder email will be sent to students** Where? Faculty of Health and Social Care, Level 3 What to bring:  Original Passport (Containing valid visa)  Photograph (One recent passport sized photo)  Confirmation of address (Tenancy agreement, Letter from Student Help Point)  RGU student ID card (After enrolment)  £34 fee (Payable only in cash)  Completed Police Registration Form (emailed to students to complete and bring to session)

7. Police Registration Certificate Remember:  Keep your police registration document safe  You will need it for any future visas or to extend your student visa and when leaving and re-entering the UK  Contact the Nationality Department, Police Scotland, Queen Street to report any new changes e.g. address, passport, marital status, employment, university. Appointments can be made by emailing: SCDovroaberdeen@scotland.pnn.police.uk SCDovroaberdeen@scotland.pnn.police.uk

8. Register with a Doctor  Everyone is entitled to health care in the UK but YOU MUST REGISTER!  You can register with any General Medical Practice (Doctor) in Aberdeen  Three General Practices associated with RGU: - Albyn Medical Practice (City Centre) -Garthdee Medical Group (Garthdee) -Denburn Health Centre (close to Woolmanhill) Under 25? Ask your Doctor for a Meningitis ACWY vaccination if you’ve not already had one (for first time university entrants)  Pick up a ‘Doctor Registration Pack’ at any GP Practice  Return your completed form to your chosen medical practice  You will be offered an initial appointment to review and assess your health needs  Future appointments with doctor must be made in advance – not a ‘drop-in’ service

9. Dental Health Care & Eye Care Dental Health Care  Dental care in the UK is primarily private which means that you will have to pay for all treatment which can be expensive  You can register with any dental practice that is accepting new patients Eye care  Eye test costs are free in Scotland under the NHS  If you require glasses/contact lenses you will have to pay for these Emergency Healthcare Contact number NHS 24: 111 Healthcare

10. Health & Safety  For Emergencies only (immediate threat to life or property): Dial 999 (phone in house/flat) or 112 (mobile) for Fire, Ambulance, Police & Coastguard  Personal Security  Accommodation Security  Be aware of the United Kingdom laws e.g. Cycling: If you cycle: wear a helmet; use lights at night; don’t cycle on pavements; get a good lock! If you drive in the UK make sure you have the correct insurance/tax documentation etc  ***Leaflet from Police Scotland in Welcome Pack*** Security

11. Tier 4 of the Points Based System Points Based System (PBS) Tier 4 – adult students/ student visa extensions RGU and Compliance with PBS The International Student Advice, Visa & Immigration Centre plays an important role in ensuring that RGU complies with its licence to sponsor students under the PBS by:  Keeping up-to-date records of all international students’ visa status  Reporting to UK Visas and Immigration (UKVI) changes to students’ visa and immigration status including reporting students who: - fail to enrol - withdraw from their studies - suspend their studies- any unauthorised absences/10 interactions

12. What are the 10 expected interactions for Taught /Research students Here are examples of the interactions that may be required by your individual school. Please check with your school for their full list  Successful completion of the enrolment process including passport/visa checks and financial payments  Attendance at examinations as required  Attendance at tutorial sessions where these are part of the course  Attendance at lecture sessions where these are part of the course  Attendance at face-to-face supervision sessions as planned by student and supervisor  Attendance at placements if required as part of the course  Submission of assessments as required  Attendance at meetings with course/programme leader as planned and required

13. Tier 4 Student/Student Visa – Criteria/ Responsibilities  Biometric Residence Permit/Vignette Check details are correct e.g. working hours  Tier 4 Student visa = full-time study Cannot study part-time  Suspension of Studies / Withdrawal of studies You must consult an International Student Adviser RGU will report to UK Visas and Immigration (UKVI)  Change of Course – will incur a visa application fee. Speak to an International Student Adviser before changing  Payment of Course Fees - Pay On Time!!

14. Tier 4 Student/Student Visa – Criteria/ Responsibilities  Contact details Must keep your contact details up-to-date at all times – can do this through the student portal or through Student Help Point  Keep up to date with Immigration Check ISA website regularly Emails sent by ISA Centre – check student email regularly

15. Working during studies Tier 4 Student/Student visa conditions During term-time you can only work a maximum of 20 hours a week. Term-time is defined as: Doing any academic work/coursework Attending classes and/or lectures Preparing for exams/re-sits Writing essays or a dissertation/thesis/project Reading week It is vital you are aware of your rights to work – breaching is not an option Can ONLY work full-time during a RGU holiday period AND if you do not fall into any of the above categories EU students have no work restrictions

16. International Student Advice Visa & Immigration Centre  Offer advice on extending your Tier 4 student visa  Produce Confirmation of Acceptance for Studies (CAS) to support Tier 4 student applications  Weekly workshops to advise you on how to complete your Tier 4 Student visa extension form online  Advice on working during your studies - we do not issue letters to employers  Opening hours (see website or email isa@rgu.ac.uk). No appointment necessary at Student Help Point, Level 3, Faculty of Health & Social Care, Garthdee Campus. During enrolment period, see leaflet in Welcome Pack

17. Chaplaincy International Student Advice Visa & Immigration Centre Accommodation Welfare Student Help Point Careers Counselling & Wellbeing Service RGU Student Union Disability & Dyslexia Student Services

18. International Student Advice, Visa & Immigration Centre www.rgu.ac.uk/studentservices/isa Email: isa@rgu.ac.ukisa@rgu.ac.uk Drop-in (no appointment necessary) – visa workshops, visa advice & more Careers www.rgu.ac.uk/careers Email: careers@rgu.ac.uk Daily Appointments & Drop – in, Careers fairs, C.V. advice, Interview skills Student Services Student Help Point Your one stop shop for all queries: -Level 3, FOHSC, Garthdee Open Monday-Friday, 9am to 4:30pm Email: studenthelppoint@rgu.ac.uk@rgu.ac.uk  Make payments  Find out information  Letters e.g. bank, confirmation of university address, Student Status

19. Chaplaincy A chaplaincy service is available for the whole University community providing information about local representatives of other faiths. Please refer to: www.rgu.ac.uk/studentservices/ Chaplaincy Multi-faith prayer rooms located: Scott-Sutherland School and Kaim Cottage Counselling & Wellbeing Service Call 01224 262120 Email: counselling@rgu.ac.ukcounselling@rgu.ac.uk Contact Counselling if you have personal worries or concerns Disability and Dyslexia Service Call 01224 262103 Email: disability@rgu.ac.ukdisability@rgu.ac.uk Supporting students' access to the learning environment. Daily appointments

20. www.rgu.ac.uk/student-life/student- advice-and-support/study-support Email: studyskills@rgu.ac.uk@rgu.ac.uk To make an appointment with a tutor, please contact: 01224 263089 Or come in person to the Student Help Point, in the Student Central area of the FoHSC building Study Skills and Access Unit The Study Skills Tutors can offer specialist support with:  Academic writing  Study skills  Maths, stats and numeracy  English (for speakers of other languages)  Basic IT skills

21. Accommodation RGU: Accommodation is here to provide help for all international students in all accommodation matters, both when you arrive and during your time as student at RGU. For face to face enquiries about accommodation go to our Student Help Point located at Garthdee. Alternatively: Tel: 01224 262130 Email: accommodation@rgu.ac.ukaccommodation@rgu.ac.uk Website: www.rgu.ac.uk/accommodationwww.rgu.ac.uk/accommodation Apply online: www.rgu.ac.uk/roomonlinewww.rgu.ac.uk/roomonline If you choose RGU accommodation you must sign a lease.

22. IT IT Account Your RGU email account activates 48hrs after enrolment  Wait 48 hours  Go to https://you.rgu.ac.ukhttps://you.rgu.ac.uk  Enter student number: 1234567  Enter password: on enrolment letter  Change your password RGU e-mail address: number@rgu.ac.uknumber@rgu.ac.uk, eg 1234567@rgu.ac.uk1234567@rgu.ac.uk Please ensure that you use this account. It is the main point of contact between you and university staff Assistance! Telephone: 01224 262777 or email ITHelpdesk@rgu.ac.ukITHelpdesk@rgu.ac.uk

23. Transport Buses between Campus No.1 & 2 (Timetables From Student Help Point) Exact change is required! £2.50 for one journey between Garthdee and City Centre Campus Bus passes available from:  Student Union shop – Level 2, Sir Ian Wood Building ***Student Discounts available*** Train & Bus Travel: It is easy to travel out with Aberdeen with good bus and rail links to major UK cities. Both the bus and train stations are based in the city centre on Guild Street. www.nationalrail.co.uk www.firstgroup.com/scotrail www.megabus.com www.stagecoachbus.com