1. MyFloridaMarketPlace MyFloridaMarketPlace Vendor Teleconference Series November 24, 2008: “Service-Disabled Veteran Business Enterprise (SDVBE) Overview ” 12:00 noon – 1:00 p.m. EST The toll free number is: (888) 808-6959 Conference Code: 4888366

2. Page - 2 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

3. Page - 3 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

4. Page - 4 What is CMBE Certification?  The CMBE certification is Florida’s premier stamp of approval for minority and women business entrepreneurs  This designation promotes the utilization of Florida’s women and minority-owned business enterprises that are certified by the Office of Supplier Diversity  State certification is widely accepted in the private sector as well as cities, counties, school districts, hospital and water management districts and other quasi governmental entities

5. Page - 5 What is SDVBE Certification?  In the previous legislative session, House Bill 687 was signed into law which creates a vendor preference for service-disabled veteran business enterprises (SDVBE)  Enhancements have been made to the MyFloridaMarketPlace registration process so that vendor businesses may now designate up to three designations (minority, women, service-disabled veteran)  The State’s Office of Supplier Diversity began certifying vendors on November 11, 2008 (the day the bill took effect)  The screenshots to follow show the steps vendors should take to designate a business as a SDVBE so that the Office of Supplier Diversity can complete the certification process

6. Page - 6 Designating SDVBE as part of Vendor Registration Step 1: Log onto https://vendor.myfloridamarketplace.com/https://vendor.myfloridamarketplace.com/

7. Page - 7 Step 2: Complete all requested information, and navigate to the ‘Certified Business Enterprise’ area of the registration Designating SDVBE as part of Vendor Registration

8. Page - 8 Step 3: Scroll down to the portion of the page to select ‘Minority Designations’ (including SDVBE designation) Designating SDVBE as part of Vendor Registration

9. Page - 9 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

10. Page - 10 Who is OSD (Office of Supplier Diversity)?  The OSD (Office of Supplier Diversity) is a program component of the Department of Management Services whose mission is to improve business and economic opportunities for Florida’s women-owned and minority-owned businesses  The OSD Vision is to become a one-stop resource center for women- and minority-owned business enterprises which facilitates equity in contracting while ensuring diverse participation in the procurement process by providing excellent customer service

11. Page - 11 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

12. Page - 12 Benefits of CMBE Certification  First Tier Referrals are given to minority and women-owned businesses that are certified by the state  This means they are the first tier of businesses referred to state agencies seeking to include supplier diversity as a part of their purchase order and contract opportunities  Strategic alliances with major corporations are encouraged as a part of the Office of Supplier Diversity’s (OSD) “Matchmaking” efforts  Vendors certified by the state of Florida have “first stop” status as OSD strives to assist in developing business relationships, which hopefully will lead to contract opportunities

13. Page - 13 Benefits of CMBE Certification  The Mentor-Protégé program is available to minority and women-owned businesses certified by the state of Florida to enhance the capability of CMBEs to compete more successfully for state government contracts  The program expands the OSD’s efforts to identify and respond to the developmental needs of state-certified CMBEs  The purpose of this program is to contribute to Florida’s economic growth by increasing opportunities, developing joint ventures and providing Florida’s minority- and women-owned businesses the necessary tools for success  Special Emails and other information such as contract opportunities to special events, networking activities and technical assistance training are disseminated to state certified minority and women enterprises  CMBE In the Spotlight is designed to highlight certified minority and women- owned businesses by industry to a target audience of purchasing agents and decision makers

14. Page - 14 Benefits of CMBE Certification  Recertification is simplified for vendors who have registered in MyFloridaMarketPlace and completed the certification process  Annually, all that is required is a signed affidavit for re-certification in order to reduce duplicated efforts  Online Affidavit for Reclassification can be accessed by visiting: https://osdrecert.dms.myflorida.com/ https://osdrecert.dms.myflorida.com/  The Online directory lists only state-certified minority and women business enterprises  The directory makes certified minority and women-owned businesses available by alpha and commodity listings to state and local governmental entities, as well as the general public and private-sector corporations  The Online Directory can be accessed by visiting: https://vendorstrator.dms.myflorida.com/directory https://vendorstrator.dms.myflorida.com/directory

15. Page - 15 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

16. Page - 16 MFMP Overview  MyFloridaMarketPlace (MFMP) is the State of Florida’s online e-procurement system, the single e-commerce conduit between state agency buyers and vendors to conduct public purchasing on a daily basis  MFMP’s state of the art system focuses on best practices and maximizes the state’s buying power to support efficient government  MFMP prides itself on public and private partnerships; its award winning technology applications create easier and faster transactions for both buyers and vendors  Excellence in IT Leadership Award from IT Florida  Excellence in Public Service Leadership from IT Florida  Honorable Mention given by the National Institute of Governmental Purchasing  Achievement for Excellence in Procurement (2004, 2005, 2006, 2007, 2008)  ComputerWorld Laureate 2008

17. Page - 17 MFMP Overview MFMP Customers  MyFloridaMarketPlace is a tool used by buyers and vendors of the State of Florida  Buyers include executive and other state agencies  Vendors include state term contract vendors, agency/department contract vendors, and minority-owned and small businesses – anyone and everyone who does business with the State of Florida Why MFMP?  The MFMP system is designed to increase public access to state government buying entities, as well as enhancing economic development opportunities for small businesses and minority-owned, service disabled veteran, and women-owned businesses

18. Page - 18 MFMP Overview MFMP Vendor Benefits  Equal access for small, disabled veteran, women and minority-owned businesses  Electronic Invoicing (eInvoicing)  One stop registration that enables a vendor to receive all executive state agency bids for any selected commodity code  24/7 access to more bid opportunities and information  Vendor Bid System (VBS)  Sourcing  eQuote  Improved quality and accuracy of interactions with the state  Customer service support staff available to provide real time assistance  Green catalog and product listing options

19. Page - 19 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

20. Page - 20 Importance of Vendor Updates  MFMP uses this information to communicate opportunities/ information to vendors  Facilitates timely payment  Facilitates timely delivery of purchase orders (PO)  MFMP allows vendors to update account information at their convenience  https://vendor.myfloridamarketplace.com https://vendor.myfloridamarketplace.com

21. Page - 21 Importance of Vendor Updates Vendor Registration  Login to Vendor Registration

22. Page - 22 Importance of Vendor Updates  Click Update My Vendor Registration

23. Page - 23 Importance of Vendor Updates  Select Information to be updated from toolbar on left

24. Page - 24 Importance of Vendor Updates  Example: Username and Password update

25. Page - 25 Importance of Vendor Updates  After re-entering your new username and/or password don’t forget to save your changes

26. Page - 26 Importance of Vendor Updates  Adding new contacts for your account

27. Page - 27 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

28. Page - 28 Solicitations What are Solicitations?  The process by which the buyer decides who to buy from, at what price, in what quantities, and under which terms  eQuote is the tool which vendors use to respond to quote requests from the State of Florida that are under $25,000. You can access this site at: http://equote.myfloridamarketplace.com http://equote.myfloridamarketplace.com  Ariba Sourcing is the tool which vendors use to respond/bid to State of Florida solicitations that are over $25,000. You can access this site at: https://myfloridamarketplace.com/sourcing/ https://myfloridamarketplace.com/sourcing/  Vendor Bid System is the tool used by all agencies to post upcoming competitive solicitations, single source, and agency decisions and is also used by vendors to receive notices, view and search information at: http://vbs.dms.state.fl.us/vbs/notification_new.selection http://vbs.dms.state.fl.us/vbs/notification_new.selection

29. Page - 29 eQuote How does eQuote work?  eQuote is used for informal procurement events (<$25,000) that do not require a competitive solicitation. Allows awarded quotes to be converted to a Purchase Order within MFMP http://equote.myfloridamarketplace.com http://equote.myfloridamarketplace.com  Step1: Florida buyers specify the products that they want to purchase and the vendors that they want to receive quotes from  Step2: MyFloridaMarketPlace notifies selected vendors via email, and delivers the eQuote directly to each vendor's eQuote inbox  Step3: Vendors electronically respond to the eQuote, and have the ability to offer product substitutions or specify other decision-making information to the buyer  Step4: The buying agency selects a vendor and issues a purchase order

30. Page - 30 Sourcing MyFloridaMarketPlace Sourcing  Online competitive bidding tool  Used to collect bids/responses for formal solicitations (>$25,000); Primary use is for State Term Contracts and DMS Agency Term contracts  Allows the review and electronic submittal of responses / bids  Notification of / invitation to solicitations based on selected commodity codes and election to receive solicitations in your Vendor Registration account  https://myfloridamarketplace.com/sourcing/ https://myfloridamarketplace.com/sourcing/ The username "publicuser" grants access to view all State of Florida active, competitive bidding events. Enter the username "publicuser" and password "publicuser" to enter the system

31. Page - 31 Vendor Bid System (VBS)  The Vendor Bid System is an online posting site. It is used by executive branch agencies to publically post competitive solicitations (i.e. ITB,ITN, RFPs, etc.), agency notices (i.e. public meetings) and agency decisions (i.e. Intent to Award) electronically  http://vbs.dms.state.fl.us/vbs/notification_new.selection http://vbs.dms.state.fl.us/vbs/notification_new.selection

32. Page - 32 Account Helpful Hints Type of AccountHow often should I check this account? Where do I go to access this account? E-QuoteAt least monthly or as new products are offered http://equote.myfloridamarketplace.com SourcingAt least monthly or as new products are offered https://myfloridamarketplace.com/sourcing Vendor Registration As needed to keep information updated https://vendor.myfloridamarketplace.com Vendor Bid System (VBS) At least bimonthly (this is the main repository for all MFMP bids) http://vbs.dms.state.fl.us/vbs/notification_new.selection MFMP Helpful Hint #1: Consider using Microsoft Outlook Calendar to set up reminders for updating and checking your MFMP account information MFMP Helpful Hint #2: There are no annual or direct fees associated with registering for any of these MFMP tools

33. Page - 33 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

34. Page - 34 eInvoicing  eInvoicing is presenting an invoice electronically When deciding to invoice, consider:  How many invoices are created for orders with State of Florida Executive Agencies in Fiscal Year 2007  See if you are invoicing these agencies on a frequent basis and look at how many invoices were created during this calendar year thus far  The cost of time, research, and production of print invoices for your customers

35. Page - 35 Benefits to eInvoicing  Saves a good amount of time for your business  Substantially reduces paper flow and associated costs  Encourages prompt and accurate processing of invoices  Improves data accuracy, which reduces payment cycle times Additional information on the vendor toolkit: http://www.dms.myflorida.com/business_operations/state_purchasing/m yflorida_marketplace/mfmp_buyers/myflorida_marketplace_toolkit/mfmp _einvoicing http://www.dms.myflorida.com/business_operations/state_purchasing/m yflorida_marketplace/mfmp_buyers/myflorida_marketplace_toolkit/mfmp _einvoicing

36. Page - 36 Enabling eInvoicing  In order to enable eInvoicing with MyFloridaMarketPlace, vendors are required to be members of the Ariba Supplier Network (ASN)  The ASN is a service provided by Ariba, Inc., a State of Florida partner, that allows MFMP to connect with state vendors and allow them to transmit orders and invoices electronically  Membership in the ASN is independent of you registration with the State  https://service.ariba.com/Supplier.aw https://service.ariba.com/Supplier.aw Ariba Supplier Network Overview

37. Page - 37 Enabling eInvoicing  Vendors can logon to the Vendor Toolkit and click on ‘Vendor Tools’ and click on ‘Ariba Supplier Network (ASN)’ to see step by step instructions for ASN registration Ariba Supplier Network

38. Page - 38 Enabling eInvoicing  Step by step instructions  Links & Resources http://dms.myflorida.com/business_operations/state_purchasing/myflor idamarketplace/mfmp_vendors/vendor_toolkit/ariba_supplier_network_ asn Ariba Supplier Network

39. Page - 39 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

40. Page - 40 Electronic Funds Transfer (EFT) EFT  Direct Deposit allows your money to be available to you on the payment date  Advantages include:  Peace of Mind — No mail delays or lost check worries  Prompt Payment — Deposits will be available on the payment date  Convenience — Avoid special trips to your financial institution  Freedom — Your payment will be automatically deposited to your account

41. Page - 41 Electronic Funds Transfer (EFT)  To find out more about EFT, contact DFS at:  Direct Deposit E-mail address: directdeposit@fldfs.comdirectdeposit@fldfs.com  Direct Deposit phone number (850) 413-5517  To sign up for EFT, complete and submit the form located here: http://myfloridacfo.com/aadir/dd_vendor.pdf http://myfloridacfo.com/aadir/dd_vendor.pdf  To receive funds electronically, please ensure your name on the Direct Deposit System and the name in your MFMP vendor registration account match directly  At any time you can access DFS’ vendor payment website and look for a pending payment: https://flair.dbf.state.fl.ushttps://flair.dbf.state.fl.us

42. Page - 42 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

43. Page - 43 Summary  OSD resources can be helpful to improve business and economic opportunities for Florida’s women-owned, minority-owned and service disabled veteran business enterprises  Keeping your MFMP account update is important to ensure you are notified of business opportunities promptly  Electronic invoicing is an efficient and effective approach to doing business with the State of Florida  Direct Deposit allows your money to be available to you on the payment date

44. Page - 44 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT) Summary  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

45. Page - 45 Upcoming Vendor Training Opportunities  Future Vendor Teleconferences  11/24/08 – CMBE Vendor Benefits  12/3/08 – Solicitations  12/17/08 – MFMP Overview  1/7/09 – 1% Transaction Fee / Processing  Register at http://dms.myflorida.com/vendorteleconferenceshttp://dms.myflorida.com/vendorteleconferences

46. Page - 46 Q & A  Question/Answer session

47. Page - 47 Agenda  Welcome/Introduction  Overview of CMBE and SDVBE Certifications  Who is the OSD (Office of Supplier Diversity)?  Benefits of CMBE and SDVBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  How do I get paid?  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Resources / Contact MFMP

48. Page - 48 Resources  If you have questions about a payment, contact the DFS Vendor Ombudsmen Section at (850) 413-5516  Revised Online FAQs  http://dms.myflorida.com/vendortoolkit http://dms.myflorida.com/vendortoolkit

49. Page - 49 Contact MFMP  For technical questions concerning MFMP, please contact: MyFloridaMarketPlace Vendor Help Phone: 866-352-3776 Fax: 850-414-8192 Email: VendorHelp@MyFloridaMarketPlace.comVendorHelp@MyFloridaMarketPlace.com Web site: http://myfloridamarketplace.comhttp://myfloridamarketplace.com Hours: Monday – Friday, 8:00 a.m. – 5:30 p.m. EST  For questions related to minority certification, please contact: Office of Supplier Diversity (OSD) Phone: 850-487-0915 Fax: 850-922-6852 Email: osdhelp@dms.myflorida.comosdhelp@dms.myflorida.com Web site: http://osd.dms.state.fl.ushttp://osd.dms.state.fl.us