1. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, ADMINISTRATION FOR COMMUNITY LIVING, WASHINGTON DC 20201 PHONE 202.619.0724 | FAX 202.357.3523 | WEB http://www.hhs.gov/acl/ VD-HCBS Training Series

2. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, ADMINISTRATION FOR COMMUNITY LIVING, WASHINGTON DC 20201 PHONE 202.619.0724 | FAX 202.357.3523 | WEB http://www.hhs.gov/acl/ Training Catalog Table of Contents 2 TitleObjectivesPowerPoint Audio Recording Planning and Development 1.Understand the value of developing a VD-HCBS Implementation Plan 2.Understand the components of a VD-HCBS Scalability Plan 3.Identify population that may be served through the VD-HCBS infrastructure 4.Understand how to develop the operating budget, project growth and expansion of the infrastructure and population served. SlidesAudio Identifying Your VD- HCBS Business Model 1.Understand the fundamental components of the VD-HCBS Business Model 2.Identify different models that are currently functioning within VD-HCBS 3.Debunk myths regarding VD-HCBS policies and procedures 4.Understand how proper VD-HCBS business model development leads to a more successful and sustainable VD-HCBS Program SlidesAudio Finalizing Your VD- HCBS Provider Agreement 1.Understand the history of Provider Agreements, how they are used in VA and how they are different than Contracts 2.Understand the different components of Provider Agreements for VD-HCBS 3.Describe lessons learned from other AAAs/SUAs and VAMCs that have been able to successfully execute Provider Agreements... 4.Be able to know what a Provider Agreement is and have the tools and knowledge to successfully implement a Provider Agreement SlidesAudio

3. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, ADMINISTRATION FOR COMMUNITY LIVING, WASHINGTON DC 20201 PHONE 202.619.0724 | FAX 202.357.3523 | WEB http://www.hhs.gov/acl/ Training Catalog Table of Contents 3 TitleObjectivesPowerPoint Audio Recording FMS Strategy and Readiness Review 1.Understand what FMS is and why it is needed for a VD-HCBS program 2.Understand the implications of the different FMS options and approaches to implementing them 3.Be able to utilize lessons learned and recommendations from early experience with VD-HCBS 4.Know where to get more information and assistance with implementing FMS & completing the FMS Readiness Review SlidesAudio VD-HCBS Flowchart Session 1.Understand sequential steps that Veterans will experience as they participate in the VD-HCBS program; 2.Identify roles and responsibilities of various partners as the Veteran flows through the system; 3.Discuss ways to ensure that gaps and system interruptions are minimized as Veterans flow through the system; and 4.Provide participants an opportunity to identify how their current model could more closely align with ideal flow chart. SlidesAudio

4. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, ADMINISTRATION FOR COMMUNITY LIVING, WASHINGTON DC 20201 PHONE 202.619.0724 | FAX 202.357.3523 | WEB http://www.hhs.gov/acl/ Training Catalog Table of Contents 4 TitleObjectivesPowerPoint Audio Recording Person Centered Planning & Developing a Veteran Directed Budget 1.Understand the 3 approaches to establishing the Veteran-Directed Budget. 2.Understand the difference between traditional planning and person centered planning and how the Veteran Directed Budget is used by the Veteran to develop the spending plan. 3.Appreciate lessons learned and recommendations from early experience with VD-HCBS. 4.Know where to get more information and assistance with person centered planning and developing the Veteran-Directed Budget. SlidesAudio Identifying Your VD- HCBS Business Model Pt 2 1.Understand the business acumen required to operate programs at AAA/ADRCs. 2.Know how the business acumen principles described in this presentation can be applied in the development of a VD-HCBS Program. 3.Understand the importance of communication between the program office and fiscal office and between the AAA/SAA and FMS and AAA/SAA and VAMC. 4.Identify the Financial and Fiscal Processes of VD-HCBS Workflow SlidesAudio

5. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, ADMINISTRATION FOR COMMUNITY LIVING, WASHINGTON DC 20201 PHONE 202.619.0724 | FAX 202.357.3523 | WEB http://www.hhs.gov/acl/ Training Catalog Table of Contents 5 TitleObjectivesPowerPoint Audio Recording Billing & Invoicing1.Understand the processes involved with billing & invoicing in the VD-HCBS Program 2.Understand how and when to invoice as well as adapt nationally developed tools to the local level 3.Identify best practices, lessons learned and recommendations to build into your VD-HCBS Program SlidesAudio Completing Your VD- HCBS Program Readiness Review 1.Know the purpose of the readiness review process 2.Understand how to answer the readiness review questions 3.Understand the requirements for additional program documents 4.Know where to get more information and assistance SlidesAudio Cash Flow Management & Accounts Receivable 1.Understand the term “cash flow management”. 2.Be able to identify a Cash Flow Management Report. 3.Be able to describe a Cash Flow Management process and identify a cash flow problem. 4.Understand approaches to managing cash flow for VD-HCBS. SlidesAudio

6. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, ADMINISTRATION FOR COMMUNITY LIVING, WASHINGTON DC 20201 PHONE 202.619.0724 | FAX 202.357.3523 | WEB http://www.hhs.gov/acl/ Training Catalog Table of Contents 6 TitleObjectivesPowerPoint Audio Recording Quality Assurance Monitoring 1.Be able to describe the components of a VD-HCBS Quality Assurance Program. 2.Understand the meaning of the term “CQI (Continuous Quality Improvement)” and creation of an environment that enables CQI to occur. 3.Understand the value of monthly quality assurance reviews and reports. 4.Understand how to link CQI results with National information to continue to inform VD-HCBS program development. 5.Be able to develop and implement a Quality Assurance Program for the local VD- HCBS Program. SlidesAudio Data, Performance, and Outcomes 1.Understand the key data elements that need to be captured in the VD-HCBS program. 2.Understand the critical role of the IT systems and FMS systems how they can be used to collect/report /share key data. 3.Be able to identify the FY12 performance goals for the local program. 4.Be able to compile an annual report at the local site that reflects program outcomes. 5.Understand how to link local outcome information to national information to inform ongoing program investment and development. 6.Understand the value of consumer information and personal stories. SlidesAudio